How to Raise Great Customers: Teaching Kids the Science of Asking, Waiting, and Manners
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How to Raise Great Customers: Teaching Kids the Science of Asking, Waiting, and Manners
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In this episode of Family Matters with Instructor Mike, we flip the script on customer service by asking a question most people overlook:
Are you teaching your kids how to be great customers?
We dive deep into the developmental science behind public behavior, breaking down what emotional regulation, patience, and respectful communication look like at every stage of childhood. From toddlers learning to say “please” to teenagers learning how to handle disappointment without disrespect, this episode is your roadmap to raising children who know how to move through the world with grace and composure.
You’ll learn:
• The difference between manners and respect
• Why feelings don’t justify mistreatment
• How to practice real-life customer skills at home
• And why great customer behavior is actually about character, not convenience
Whether you’re raising toddlers, teens, or training yourself to model better behavior, this episode gives you the tools to raise emotionally intelligent, socially literate, and well-mannered young people who know how to show up anywhere with confidence and class.
Because how you act when you don’t get what you want…
Says more about you than when everything goes your way.