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Effective Communication
- Learn How to Be More Proficient and Effective in Your Communications with Friends, Family, and Associates
- ナレーター: Gary Westphalen
- 再生時間: 1 時間 59 分
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あらすじ・解説
Effective communication - the doorway to new relations, opportunities, and overall better experiences with people.
The ability to communicate successfully with others is one of the biggest determining factors to how successful you are, in any career or endeavor.
Have you ever had that frustrating feeling that you simply cannot get your idea across to someone, and you missed out on a great opportunity because of the miscommunication?
Do you ever have trouble talking to associates or respected figures simply because you don’t know how to respond or what to say?
Have you ever been in the company of a really good “talker” that was impressing everyone, yet you have no clue how to “chime” in on this group conversation, simply because you don’t have the communication skills to “get in”?
Are you a parent and no matter how hard you try, you can’t seem to get through to your son or daughter? Have you given up? Maybe one small change in your approach can make all the difference.
Having effective communication skills is one of the most important personal skills you can have today, simply because so many people are miscommunicating now more than ever, mostly due to mobile devices and media influences.
Communication skills do not involve just speaking clearly to someone, but also have to do with the interaction that occurs while both speaking and listening to your intended audience.
Body Language
The way your body reacts while you are talking is a better indicator of your confidence than the strength and tone of your voice.
You could be extremely confident of your grasp of the facts, but if you can't maintain eye contact or your body shies away from the person you are communicating with, you look like you are not confident in your message.
When talking to anyone at work, be it a boss, coworker, employee, or customer, remember to maintain your eye contact naturally while you are talking. Also, avoid crossing your arms when you are talking. It is a classic defensive posture, and people will unconsciously notice and feel uneasy around you.
Finally, remember to relax. Evident signs of nervousness will also distract the listener, take the focus off your message, and make you look less authoritative.
Listening
The other side of effective communication skills is the ability to listen attentively. Most people are great talkers but like to hear themselves talk so much, they forget to listen to other people.
Always try to avoid interrupting, as this only shows that you are not listening or taking what others have to say seriously. If you find you are unclear about what was just said, then wait for the speaker to finish and repeat back what you understood just to be sure. This shows that you are attentive and offers the opportunity to correct any misunderstandings.
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