11 | Tracy Kundey: Everwood Hospitality operations chief urges industry to solve business challenges ‘in a different way’
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11 | Tracy Kundey: Everwood Hospitality operations chief urges industry to solve business challenges ‘in a different way’
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Although Tracy Kundey has several decades of experience in the hospitality industry, he’s not one to look back. You can’t change history, he says. And that goes for hotels that lost business during the coronavirus pandemic. The only direction to go is forward. Everwood Hospitality Partners recently enlisted Kundey to help lead it beyond the pandemic recovery. In Episode 11 of Lodging Luminaries, host Jason Freed talks with Kundey about the steps Everwood is taking to not only get to the other side of the economic downturn but to grow Everwood into an industry powerhouse by deploying technology to manage profitability and getting creative with delivering on guest services while seeking out opportunistic deals. Success today is a matter of ‘looking at things differently,’ he said.