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#17 - Alaina Szlachta on Harnessing Data To Improve Learning and Performance
- 2025/02/20
- 再生時間： 1 時間 8 分
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あらすじ・解説
In this episode of The Learning and Performance Podcast, I speak with Dr. Alaina Szlachta, an education entrepreneur and data and measurement "nerd," about leveraging data to improve workplace learning and performance. Alaina is the founder and Chief Measurement Architect at By Design Development Solutions, a consultancy that works with leaders and teams to create simple data collection systems that enable their programs to facilitate real, evidence-based impact and change. Together, Alaina and I discuss why measurement, assessment, evaluation, and data are so critical to learning and performance improvement, and she shares some great insights and tools for measuring and understanding the true impact of your learning and performance efforts.Key TopicsIn our conversation, we hit on a number of interesting topics relevant to learning and performance, including:The importance of collecting and utilizing data (and why data is power)Evaluation, measurement - what they are and why they matterThe criticality of having feedback loops in teaching and learningThe similarities and differences between measurement, evaluation, and assessmentWhy analysis and evaluation are so often overlookedThe difference between analyzing and addressing performance gaps vs. designing learning solutionsSome challenges with measuring the impact of training and other interventions, and how to overcome themHow to artfully navigate questionable training requestsHow to evaluate intangible skills in highly tangible waysAnd a whole lot more!Connect with AlainaAlaina's websiteLinkedIn Measurement Made Easy groupMeasurement and Evaluation on a ShoestringMentions and Resources:Learning 2024 ConferenceDr. Megan Torrance - Why data is powerThe data pyramid and how wisdom requires dataPerformance - a combo of attitudes and actions, beliefs and behaviors that show up in how we workLearning - a means to an end at work, NOT the end resultThe importance of evaluating performance changes, not just assessing learning!Importance of constant feedback loops in teaching and learning and the lack of feedback loop in much workplace learning and performance improvementTelling Ain't TrainingDefinition of measurement - strategic planning to collect data and collecting itDefinition of evaluation - analyzing the data and determining effectivenessImportance of measurement and evaluation to decision-makingThe ADDIE Framework - so easy to neglect/overlook A and EAnalyzing and addressing performance gaps vs. designing and delivering learning solutionsThe Pareto Principle - 20 percent of content providing 80 percent of valueWhy evaluation is overlooked - (1) lack of time, money, and people to do a comprehensive evaluation, (2) focusing on superficial aspects of learning experiences, (3) not clearly identifying the important things to valueKirkpatrick's Four Levels of EvaluationAssessment vs. Evaluation - assessments collect data on learning, and evaluations determine changes in performanceChallenges with measuring impact - (1) building a training or learning solution without validating the problem is a lack of knowledge, (2) not digging into the data closelyMeasurement and Evaluation on a Shoestring (ATD Press 2025)Getting out of the shoestring by being strategicAligning L&D resources with core business/organizational metricsHeidi Kirby - Useful StuffImportance of listening to your gut when sensing red flags with requestsHow to sidestep training requests with strategic questions about the problemEvaluating the "intangibles" - (1) Translate intangible skills into tangible behaviors and indicators. (2) Tie it back to the problem. What would be different if the person was better at this? If they did it, would it solve the problem?Importance of using tech to automate other things and free up time for better analysis and evaluationBeing clear on key indicators/criteria before making professional decision (e.g., finding a job, taking on a client)
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