In this episode of AI Diatribe, host Jason Lowe sits down with Puneet Arora, President of Yellow.ai, for a compelling conversation on the real-world impact of artificial intelligence in customer experience. From his beginnings in engineering to his leadership at one of the fastest-growing AI CX platforms, Puneet shares the insights that are shaping the future of enterprise AI adoption.

👉 Topics covered include:

• The rise of agentic AI in automating customer interactions

• Why operationalizing AI is harder (and more important) than it looks

• Key differences between edge-based and cloud-based AI

• How Yellow.ai is using AI internally to drive agility and efficiency

• Practical advice for companies looking to start their AI journey

• The ROI trap: Why proving AI’s value is a common hurdle

Whether you’re a business leader, tech advisor, or just AI-curious, this episode offers sharp insights and grounded takeaways from someone leading on the front lines of AI transformation.

📌 Subscribe for more real talk about artificial intelligence and the road ahead.

#AI #AgenticAI #CustomerExperience #YellowAI #ArtificialIntelligence #AIInBusiness #AIDiatribe

Executives know AI is coming - but the million-dollar question remains: Do you wait, or do you act now? In this episode, we bring Game Theory into the boardroom to explore how business leaders are being forced into strategic decisions with incomplete information, unpredictable competitors, and massive potential upside - or downside.Jason Lowe, Chad Muckenfuss and Trevor Burnside break down what Game Theory really is, drawing on classics like the Prisoner’s Dilemma. From there, we dissect how today’s AI adoption decisions mirror those classic standoffs - and where companies might be bluffing, hedging, or charging in.We dive into:* Whether today’s executive mindset mirrors a high-stakes coordination game* What it means to signal innovation without truly embracing it* The risks of waiting too long... and the risks of moving too fast* Where irrationality creeps in—even when the math is clear* Tactical advice: What every leadership team should do right now to stay in the gameWhether you’re a strategist, technologist, or just AI-curious, this one’s a sharp, strategic dive into the hidden dynamics shaping the future of business.

🎙️ Beyond Summaries: The Future of AI in Meetings | Jason Lowe & Deric FrostWhat if AI didn’t just summarize your meetings—but actually made them better? In this episode of AI Diatribe, Jason Lowe (JLowe) sits down with Deric Frost, CEO of Reelay, to explore how AI is transforming meetings from a necessary evil into a source of strategic insight.We unpack:• Why most AI meeting tools miss the point• The real difference between personal vs. organizational AI• Why agentic AI isn’t enterprise-ready (yet)• How supervised AI and human-in-the-loop design keep hallucinations in check• Why enterprises don’t want fewer meetings—just fewer headaches• Plus… bass guitars, brown notes, and building from scratchIf you’re exploring AI in meetings, agentic workflows, or enterprise AI adoption strategy—this is the one to watch.👉 Like, subscribe, and stay tuned for more AI Diatribe.🎧 Available on YouTube, Spotify, Apple Podcasts, and more.#AI #Meetings #AgenticAI #Reelay #AIDiatribe #EnterpriseAI #JLowe #JasonLowe #DericFrost