https://www.sherylkline.com/blog/ai-unbiased-fearless-leadership-planning-for-2025-with-a-strategic-mindset-with-jo-tyrer

In this insightful episode, I had the pleasure of speaking to Jo Tyrer, Chief Revenue Officer at Kontent, to explore the pivotal role of artificial intelligence (AI) in business planning.

Jo shares her journey to leadership, emphasizing the importance of resilience and a growth mindset. The discussion highlights the necessity of unbiased AI and its alignment with company values and ethics, drawing parallels to historical examples where lack of representation led to dangerous outcomes.

Jo dives into how companies must prioritize fairness and inclusivity in their AI strategies to avoid perpetuating biases and inequalities.

We discuss the need for clear AI strategies, transparent communication, and ethical guidelines, while understanding the perspective that Gen Z brings to the table.

Jo's expertise offers valuable guidance for all leaders aiming to integrate AI thoughtfully and responsibly into their business practices.

Key Takeaways

Finding Balance (00:09:19)

Sheryl and Jo emphasize the necessity of taking pauses and practicing gratitude amid striving for success.

Mindset for Women in Tech (00:10:33)

Jo explains the importance of mental toughness and perspective in navigating challenges as a woman in technology.

The Role of Human Oversight (00:21:08)

Jo stresses that AI lacks common sense, highlighting the need for human judgment in decision-making.

Call to Action for Leaders (00:25:48)

Jo outlines key actions for leaders to ensure unbiased AI aligns with business strategy and transparency.

Mindfulness of Customer Data (00:28:19)

Stressing the importance of transparency regarding customer data usage and the option for customers to opt out.

If you’d like to connect to discuss how I can help you or your team, let’s talk soon!

To your next level of success and joy,

Sheryl