『All Things Conflict』のカバーアート

All Things Conflict

All Things Conflict

著者： Maria Arpa MBE
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 Who doesn't have conflict in their lives? Whether at work, at home or somewhere out in the world we are all affected by conflict even when it is indirect. The impact of poorly managed conflict can devastate lives. With 30 years’ experience mediating conflict and training peacemakers, Maria has held people’s hearts through everything from workplace hostility, board room battles, belligerent teenagers, separated parents at loggerheads to neighbours at war, street gang rivalries, threats to life and business deals gone wrong. In this podcast Maria lifts the lid on why we fight and how we can resolve conflict and design it out of our lives. Maria’s mission is to reduce unnecessary human suffering through conscious awareness, facilitated dialogue and trauma healing, using her communications tool, the Dialogue Road Map. マネジメント マネジメント・リーダーシップ 人間関係 子育て 社会科学 経済学
エピソード
  • The Elasticity of Decision-Making: Understanding Conflict in Infrastructure Projects

    The Elasticity of Decision-Making: Understanding Conflict in Infrastructure Projects
    2025/07/22
    In this episode of "All Things Conflict," Maria engages in a conversation with Hervé de Trogoff, CEO of the international consultancy Accuracy. They delve into the complexities of the construction industry, exploring the myriad conflicts that arise from high-stakes infrastructure projects. Hervé shares insights from his extensive experience, highlighting the challenges of decision-making in environments fraught with fear and insecurity. The discussion emphasises the importance of fostering genuine communication and emotional connection in resolving disputes, moving beyond mere technicalities to address the human elements at play. Hervé advocates for slowing down and allowing time for relationships to develop, ultimately leading to more productive and empathetic conversations. This episode offers valuable perspectives on navigating conflict in business and the transformative power of understanding and connection. KEY TAKEAWAYS Complexity in Construction: The construction industry is characterised by high stakes and complexity, making it prone to conflicts. Projects often exceed time and budget expectations, leading to disputes over who bears the financial burden. Human Dynamics in Decision-Making: Decision-making in infrastructure projects can be hindered by fear, ego, and insecurity. Individuals may avoid making necessary decisions due to the potential for blame or repercussions, which can escalate conflicts. Importance of Quality Conversations: Effective communication is crucial in resolving disputes. Quality conversations involve empathy, curiosity, and the ability to connect on a human level, rather than solely relying on logic and technicalities. Emotional Engagement: Shifting the focus from purely intellectual discussions to addressing emotions can lead to more productive outcomes. Engaging the heart in conversations allows for deeper connections and mutual understanding. Slowing Down for Better Outcomes: Taking the time to reflect and allowing space for relationships to settle can facilitate better communication and conflict resolution. Slowing down can help create a more conducive environment for meaningful dialogue. BEST MOMENTS "The stakes are very high, both for states and private investors, and things go wrong the whole time, which, of course, is a recipe for conflict." - Hervé de Trogoff "It takes tens and tens of years to realize that it's just not going to happen because those human beings are so different." - Hervé de Trogoff "The inability to make a decision... is triggering disputes which will go on for many, many years." - Hervé de Trogoff "Finding ways to open hearts when the brain's not doing its job." - Hervé de Trogoff "Slowing down is the word that comes to mind... giving time for relationships and situations to settle is always a good starting point." - Hervé de Trogoff SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM). Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    35 分
  • Creating Safe Spaces: The Role of Empathy and Reflection in Workplace Mediation

    Creating Safe Spaces: The Role of Empathy and Reflection in Workplace Mediation
    2025/07/15
    In this episode of "All Things Conflict," Maria Arpa MBE welcomes back her husband, David Ellis, a seasoned mediator with over 20 years of experience. They delve into the intricacies of workplace mediation, exploring how it transcends mere conflict resolution to foster genuine human connections. David emphasises the importance of creating a safe space for individuals to reflect on their experiences and emotions, allowing them to navigate their relationships more effectively. The conversation touches on the evolving landscape of employment law and the necessity for employers to prioritise the well-being of their employees, highlighting that a compassionate approach can lead to a more engaged and productive workforce. Through their discussion, Maria and David advocate for a shift in workplace culture, encouraging leaders to embrace empathy and understanding as fundamental components of a thriving business environment. KEY TAKEAWAYS Holistic Understanding of Employees: It's essential to recognize that employees are whole human beings with diverse roles and experiences outside of work. Acknowledging their personal lives can lead to better workplace relationships and understanding. Importance of Safe Spaces: Mediation provides a unique opportunity for individuals to express their feelings and concerns in a safe environment, allowing for reflection and open dialogue without fear of repercussions. Proactive Approach to Workplace Issues: Employers should not wait for conflicts or grievances to arise before addressing employee well-being. A proactive approach that fosters open communication can prevent issues from escalating and create a more harmonious work environment. Value of Empathy and Kindness: Creating a workplace culture that prioritizes empathy, kindness, and understanding can lead to increased employee satisfaction, better performance, and a more cohesive team dynamic. Legislative Changes and Employer Responsibility: New employment laws are pushing businesses to take responsibility for their employees' well-being. Employers should view these changes as opportunities to enhance workplace culture rather than as burdensome requirements. SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM). Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    41 分
  • WORKPLACE CONFLICT SPECIAL: An Episode with Shannon Pearson

    WORKPLACE CONFLICT SPECIAL: An Episode with Shannon Pearson
    2025/07/13
    In this deeply personal and raw conversation, Shannon Pearson opens up about her journey from being a trusted HR leader to becoming the target of a system she once believed in. What began as a career rooted in care and service unravelled in the face of organizational dysfunction, toxic silence, and moral injury. This is not just a story of conflict — it's a story of betrayal, awakening, and personal transformation. Shannon speaks candidly about what it felt like to be gaslit, isolated, and ultimately broken by the very system she tried to help fix. Now a coach and conflict practitioner, Shannon reflects on how conflict changed her — and what it taught her about power, identity, compassion, and courage. Key Takeaways: You can be both respected and completely unsupported in a broken system. Moral injury in the workplace is real — and recovery requires grieving and rebuilding. Silence in conflict isn’t neutral. It protects power and erases harm. Healing starts when we stop blaming ourselves for what the system failed to hold. 🔗 Connect with Shannon: LinkedIn: Shannon Pearson Website: shannonpearson.ca We will be releasing special episodes every couple of weeks and these will be a deeper dive into the guests and the conflict subjects. STAY TUNED Host Bio Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM). Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. The DRM has applications in all aspects of life and is used for resolving conflict, repairing harm, decision making and healing at an individual and group level. It challenges people to live in harmony with their values. In 2020 Maria received an MBE from the Queen for services to mediation. www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    1 時間 15 分

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