エピソード

  • Banking on Information with Heather Xiao CEO and Founder of Horizon Zero
    2025/02/24
    In this episode of Banking on Information, Heather Xiao, Founder and CEO of Horizon Zero, discusses the transformative potential of smart data and open banking. She emphasizes the importance of customer-centric frameworks and the need for alignment among stakeholders in the ecosystem. Heather shares insights from her experience working with various sectors, including banking and airlines, and highlights the value her clients gain from her expertise. Looking ahead, she envisions a future where open banking and smart data significantly enhance customer experiences and societal benefits, while acknowledging the challenges that lie ahead in standardization and collaboration. Keywords open banking, smart data, data sharing, customer experience, future of finance, technology, innovation, ecosystem, regulatory standards, financial services Takeaways - Smart data and open data sharing will transform lives. - Frameworks are essential for understanding open data. - Alignment among stakeholders is crucial for success. - Customer experience should drive product development. - Emerging technologies will accelerate open banking evolution. - Collaboration across sectors is necessary for innovation. - Practical solutions are key to addressing customer needs. - The future of finance will be more equitable and efficient. - Standardization is vital for the success of smart data. - Incremental progress will lead to significant outcomes. Chapters 00:00 Introduction to Smart Data and Open Banking 02:30 The Role of Frameworks in Open Data Sharing 05:59 Client Success Stories and Value Creation 09:56 Future Vision: Open Banking and Smart Data in 2035
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    15 分
  • Banking on Information with Jacob Howard Founder of Financial Marketing Insights
    2025/02/17
    In this episode, Jacob Howard, Founder of Financial Marketing Insights, discusses his journey in financial marketing, emphasizing the importance of community and networking among financial marketers. He shares insights on the future of marketing in financial services, particularly the impact of AI, and highlights the need for professionals to adapt and engage with new technologies. Jacob also introduces his initiatives aimed at fostering connections and education within the financial marketing sector. Keywords financial marketing, community building, AI in finance, future of marketing, networking events Takeaways Building a community for financial marketers is essential. AI is a major disruptor in the financial services industry. Networking events provide immense value to attendees. Marketers need to adapt to new technologies like AI. Creating supportive environments leads to better collaboration. The future of marketing will heavily involve automation. Financial education is crucial for the next generation. Curated recruitment services can help connect talent with opportunities. Community building is vital in a rapidly changing world. Sound Bites "AI is disrupting everything." "Get ready, get in the game!" Chapters 00:00 The Importance of Community in Financial Marketing 06:55 Envisioning the Future of Financial Services Marketing 12:03 Building a Supportive Network for Financial Marketers
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    14 分
  • Banking on Information with Alec Crawford CEO and Founder of Artificial Intelligence Risk Inc
    2025/02/10
    In this episode of Banking on Information, Rutger van Faassen interviews Alec Crawford, CEO and Founder of Artificial Intelligence Risk Inc. They discuss the importance of managing AI risks, the need for cybersecurity in AI applications, and the role of governance and compliance in ensuring safe AI usage. Alec shares insights on the future of AI in customer service and emphasizes the necessity for individuals and organizations to embrace AI technology to stay relevant in an evolving landscape. Takeaways - Alec Crawford has a long history in AI and finance. - The need for AI risk management is critical for companies. - Cybersecurity is essential for the safe deployment of AI. - Governance in AI involves setting rules for its use. - AI can significantly improve efficiency in customer service. - Companies must encrypt sensitive data to prevent breaches. - AI agents can help reduce customer service call times. - The future of AI should focus on inclusivity and job repurposing. - Organizations need to adopt AI tools to remain competitive. - The next generation of AI will surpass current capabilities. Chapters 00:00 Introduction to AI Risk Management 02:56 The Importance of AI Governance 06:01 Enhancing Efficiency with AI Agents 08:48 Cybersecurity in the Age of AI 11:49 Future of AI and Its Societal Impact Keywords AI, cybersecurity, risk management, governance, compliance, future of AI, customer service, technology, innovation, banking
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    15 分
  • Banking on Information with Ben Colman CEO of Reality Defender
    2025/02/03
    In this episode of Banking on Information, Rutger van Faassen interviews Ben Colman, CEO and co-founder of Reality Defender, discussing the challenges posed by deepfakes and AI in the realm of cybersecurity. Colman emphasizes the importance of developing technology to combat fraud and impersonation, particularly in communications. He shares insights on how Reality Defender secures communications, the evolution of customer awareness regarding deepfakes, and the future of AI technology in everyday life. The conversation concludes with advice on how individuals can prepare for a future where deepfakes are prevalent. Takeaways - Technology evolves, and so do the tactics of bad actors. - Fraud is an equal opportunity issue, affecting everyone. - Reality Defender focuses on securing communications against impersonation. - Deepfakes can be used for financial fraud and identity theft. - Education on deepfakes has become crucial for clients. - Demonstrating the problem of deepfakes has become more impactful recently. - The future will see deepfake detection integrated into everyday devices. - No single technology can solve the deepfake problem; a multi-faceted approach is needed. - Consumers should question their banks about security measures against deepfakes. - The technology to create deepfakes is becoming increasingly accessible. Chapters 00:00 Introduction to Reality Defender 02:18 Understanding the Threat of Deepfakes 05:10 Customer Experiences and Education 07:57 Futures Thinking: The Next Decade 11:20 Preparing for the Future of Deepfakes Keywords Reality Defender, deepfakes, AI technology, fraud prevention, cybersecurity, identity protection, communication security, future technology, antivirus software, digital security
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    13 分
  • Banking on Information with Michael Ramsey co founder of Compaytence
    2025/01/27
    In this episode, Michael Ramsey, co-founder of Compaytence, discusses the complexities of the global payments landscape and how his company assists online entrepreneurs in navigating these challenges. He emphasizes the importance of understanding the payment ecosystem, the value of consulting for scaling businesses, and the need for continuous adaptation in the face of change. The conversation also touches on the future of payments and the necessity of listening to customer needs to remain relevant. Takeaways - Michael's passion lies in helping online entrepreneurs sell internationally. - There is a significant gap in the market for payment consulting. - Compaytence focuses on operational soundness and risk management. - Clients often face issues with funds being stuck or accounts being shut down. - The company provides a comprehensive audit of clients' payment processes. - Education is a key component of their service offering. - Successful scaling requires understanding operational mechanics. - Change is constant in the financial services landscape. - Listening to customers is crucial for future success. Entrepreneurs will always need support in scaling their businesses. Chapters 00:00 Introduction to Global Payments Consulting 02:00 Understanding the Payment Ecosystem 04:40 Value Proposition for Online Entrepreneurs 06:52 Futures Thinking in Payments 09:51 Conclusion and Key Takeaways
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    11 分
  • Banking on Information with Brian Vieaux, President & COO of FinLocker
    2025/01/20
    In this episode of Banking on Information, Rutger van Faassen interviews Brian Vieaux, President and COO of FinLocker. They discuss the importance of understanding the motivations behind home buying, the role of technology in facilitating the home buying process, and the future of the mortgage industry. Brian emphasizes the need for financial literacy and education for first-time home buyers and envisions a future where consumers have complete control over their financial data, transforming the mortgage application process. Keywords FinLocker, Brian Vieaux, home buying, mortgage industry, financial literacy, technology in finance, future of mortgages, consumer data, financial education, first-time home buyers Chapters 00:00 Introduction to Finlocker and Brian Vieaux 01:05 Understanding the 'Why' Behind Finlocker 02:39 The Role of Finlocker in Home Buying 05:14 Shifting Mindsets: From Point of Sale to Point of Thought 08:11 Value Proposition for B2B and B2C Customers 09:01 Envisioning the Future of the Mortgage Market 11:32 Preparing for a Data-Driven Future
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    15 分
  • Banking on Information with Conor Tiernan Head of Insights at VibePay
    2025/01/13
    Banking on Information with with Conor Tiernan, Head of Insights at VibePay In this episode we speak with Conor Tiernan, Head of Insights at VibePay about his WHY, WHAT and HOW when it comes to empowering brands with actionable (banking data led) insights and seamless customer interactions and offering instant A2A payments.
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    14 分
  • Banking on Information with Robyn Sechler, Head of partnerships at GoodTrust
    2025/01/06
    Banking on Information with with Robyn Sechler, Head of partnerships at GoodTrust In this episode we speak with with Robyn Sechler, Head of partnerships at GoodTrust about her WHY, WHAT and HOW when it comes to Estate Planning for both physical and digital assets.
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    13 分