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This week on Beyond the Tip, we’re diving into the subtle (and not-so-subtle) world of passive aggression in the restaurant industry. From fake-smiling guests who weaponize politeness to servers dishing out petty energy with a side of sarcasm, no one’s innocent here. Shea shares the story of a server’s passive-aggressive power move that totally backfired, Megan (as always) gets stuck with the overly polite-yet-ruthless customers, and Mac recounts a table’s insult so wild, it weirdly turned into a compliment: “It tastes like shit... but I like shit.” Yeah, it’s that kind of episode. Oh, and yes—someone actually asked a server to sit down so he could tell her to smile more. Buckle up. It's a passive-aggressive rollercoaster.

#BeyondTheTip #ServerLife #PassiveAggressive #RestaurantStories #FakeNice #PettyMoves

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In this episode of Beyond the Tip, we’re serving up the raw truth about customer reviews—the good, the bad, and the ones that still keep us up at night. From the pressure to get that perfect Yelp mention to the awkward dance of asking for one, we break down what reviews really mean for servers. With Megan out sick, Shea and Mac are joined by special guest Madi (aka Junior Sass), who shares their take on review culture and the weirdest feedback they’ve seen. Grab a pen—you might just learn how to ask for that five-star review without sounding like a robot.

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In this episode of Beyond the Tip, we're cleaning out the story fridge and serving up a smorgasbord of delicious randomness. From bizarre customer encounters to oddball co-worker moments, these are the tales that didn’t quite fit anywhere else—but were too juicy to toss. No theme, no structure—just pure, unfiltered server chaos. Consider it the restaurant industry’s version of a chef’s special: strange, satisfying, and probably not health code approved.

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Remember your first day on the floor? Yeah… we do too—unfortunately. In this episode of Beyond the Tip, we’re flashing back to those nerve-wracking, hilarious, and sometimes disastrous training days. We swap stories about our time training at the restaurant where we all met (shoutout to the chaos), and yes, we talk about dropping trays—plural. Whether you were thrown into a packed section with no clue or made your trainer question everything, you’re not alone.

This one's for the newbies, the veterans, and everyone who's ever questioned their life choices after day one.

#TrainingDay #BeyondTheTip #ServerLife #TrayDropClub #FirstDayFails #RestaurantChaos

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🍷💰 Every server knows that upselling can make or break a shift. In this episode, we break down the highs and lows of convincing customers to go for that extra appetizer, top-shelf liquor, or overpriced dessert. From the smooth talkers who can sell anything to the awkward fails that leave everyone cringing, we’re sharing our best (and worst) upselling stories. Plus, tips and tricks for making those extra dollars—without sounding like a used car salesman. 🎙️ #BeyondTheTip #ServerLife #UpsellingFails

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Ah, food allergies—the ultimate test of a server’s patience and detective skills. In this episode, Megan, Mac, and Shea break down the difference between real allergies and the conveniently selective dietary restrictions that disappear when dessert arrives. From life-or-death peanut allergies to customers who claim to be "deathly allergic" to dairy… but still order extra cheese, this episode explores the chaos, confusion, and occasional comedy of navigating food sensitivities in the restaurant world.

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Every restaurant has them—the sneaky, lurking servers who hover around the host stand, ready to pounce on an unsuspecting table the second it becomes available. In this episode, Megan, Mac, and Shea take a deep dive into the world of Table Sharks—those servers who use charm, strategy, and sometimes sheer audacity to snag the best (or just any) table. From the subtle territorial battles to the downright shameless grabs, this episode breaks down the restaurant politics of who gets what table—and the unspoken rules that some just love to break.

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Some customer requests are reasonable—extra ranch, no onions, dressing on the side. But then there are the other requests—the ones that make servers question reality. In this episode, Megan, Mac, and Shea dive into the most bizarre, impossible, and downright delusional special requests they’ve ever encountered. From customers demanding completely new menu items to the one who accused Shea of poisoning her (yes, really), this episode proves that some guests truly believe restaurants are just their personal kitchens. Buckle up—it’s gonna be a wild ride.

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