Breakfast Leadership Show

著者： Michael D. Levitt
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  • The Breakfast Leadership Show is a top 20 global podcast hosted by Michael D. Levitt. It features thought-provoking discussions with industry leaders, experts, and influencers, focusing on leadership, burnout prevention, workplace culture, and personal growth. The show provides listeners with actionable insights on improving productivity, fostering resilience, and enhancing well-being in both professional and personal life. Want to be a guest on the Breakfast Leadership Show? Send Michael Levitt a message on PodMatch here: https://www.podmatch.com/hostdetailpreview/michaellevitt
    Copyright 2024 All rights reserved. Breakfast Leadership is a registered trademark of Breakfast Leadership, Inc. All Rights Reserved
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  • Rachel Lyubovitzky from Setuply: Stop Leaving Money on the Table - Are You Utilizing Customer Potential?

    Rachel Lyubovitzky from Setuply: Stop Leaving Money on the Table - Are You Utilizing Customer Potential?
    2024/10/04
    Rachel Lyubovitzky is an accomplished serial entrepreneur, senior executive, published author, and investor passionate about innovation, effective strategy, and successful execution. She founded four B2B technology companies with her partners, powered by a mission to leverage technology to make people’s lives easier and more fulfilling. The latest venture, Setuply, aims to modernize the customer onboarding experience for companies, empowering clients to experience the benefits of digital adoption faster. Lyubovitzky graduated from the Wharton Executive MBA program and earned her Master of Arts degree in Computer Science from Brandeis University. She is an avid traveler and has visited over sixty countries. LinkedIn: https://www.linkedin.com/in/rlyubovitzky/ Website: https://www.setuply.com/ B2B Enterprise Tech Opportunities and Onboarding Rachel, a serial entrepreneur, discussed her focus on the B2B enterprise tech spaces, where she believes the biggest opportunities lie. She emphasized the importance of customer onboarding, particularly in complex sectors like human capital management, recruiting, and fintech. Rachel highlighted the need for efficient onboarding processes to ensure clients experience value quickly and to prevent overwhelming onboarding teams. Michael agreed, stressing the importance of a good onboarding experience for both candidates and customers, as it impacts retention and quality work. Customer Experience and Business Transactions Michael and Rachel discussed the importance of customer experience in business. Michael emphasized that a positive experience leaves a lasting impression on customers, leading to loyalty and repeat business. He also noted that many organizations focus on the transaction rather than the experience, potentially leaving money on the table. Rachel agreed, highlighting that the perception of onboarding as a transactional process can be limiting. Both agreed that organizations should prioritize creating a memorable experience for their customers. Enhancing Client Experience and Team Continuity Rachel emphasized the importance of a positive initial client experience, likening it to a hotel stay. She stressed the need for continuity between the sales process and the client success phase, ensuring that client expectations are met. Rachel also highlighted the need to assess the workload and tools of the team delivering the experience. Michael agreed, adding that clarity in communication is crucial for both internal staff and customers. He used a personal hotel experience to illustrate how a positive interaction can enhance the overall experience. Encouraging Collaboration and Open Communication Michael and Rachel discussed the importance of slowing down and taking a step back to improve the experience and efficiency of their team. Rachel emphasized the need for leadership to actively encourage collaboration and empower team members to share their ideas. Michael shared a recent experience where a key individual's ideas were rejected by the organization's owner, which could potentially lead to the individual checking out or leaving. Both agreed that a more open and receptive approach to new ideas would benefit the team and organization. Customer Feedback and Product Development Michael and Rachel discussed the importance of customer feedback in improving experiences and driving product development. Rachel emphasized the role of customers as key stakeholders in their product's mission and vision, and how their feedback is crucial for delivering satisfactory experiences. She also highlighted the importance of understanding customers' goals and expectations early on and continuously seeking their input. Michael agreed, suggesting the use of lean methodologies to identify areas for improvement based on customer experiences. Concerns on AI Product Longevity and Sustainability Michael expressed his concerns about the longevity of certain AI-driven products and services, drawing on his experience in the tech industry. He compared the current AI landscape to the startup era of the.com era, where companies rapidly added features and services. Michael also shared his skepticism about the sustainability of these companies, suggesting that only a few would thrive. Despite his concerns, he acknowledged the fun and excitement of working with these new technologies. Rachel, however, did not share her thoughts on the matter. AI, ML, and Machine Learning Automation Potential Rachel discussed the increasing availability and potential of AI, ML, and machine learning technologies to automate manual tasks and enhance personal and professional lives. She expressed optimism about these technologies enabling more meaningful interactions and improving outcomes in various sectors, including healthcare. Michael agreed, emphasizing the potential for AI to streamline administrative tasks and allow for more human interaction. Rachel was asked to share more about her work, but no ...
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    25 分
  • Unlocking Executive Potential: How Erin Mac Transforms Stressed Leaders into Thriving Entrepreneurs

    Unlocking Executive Potential: How Erin Mac Transforms Stressed Leaders into Thriving Entrepreneurs
    2024/10/02

    Erin Mac is an Executive coach who helps stressed-out executives & entrepreneurs excel in their current or next role, unlock their full potential, and enjoy their journey to professional success.

    Erin has over 6+ years of experience as an executive coach, helping stressed-out entrepreneurs and executives unlock their full potential, and 10+ years of experience teaching and creating curricula for seminars and courses on various topics, including relationships, communication, and entrepreneurship.

    She has been an entrepreneur for over 24 years and has 16+ years in business consulting. Erin became a coach because she was a stressed-out leader who overcame her anxiety disorder. She now teaches leaders how to overcome and prevent stress and find purpose, meaning, and fulfillment in all they do.

    www.erin-mac.com Instagram: https://www.instagram.com/erinmaccoaching/ LinkedIn: https://www.linkedin.com/in/erin-mac-600b86178/ YouTube: https://www.youtube.com/channel/UCi6W7xVZXGk9ryLfOFJOGiw/videos
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    32 分
  • Finding Serenity through Creativity: Nancy Dillingham Marks Goes From Corporate Stress to Mindfulness in a Glass Art Studio

    Finding Serenity through Creativity: Nancy Dillingham Marks Goes From Corporate Stress to Mindfulness in a Glass Art Studio
    2024/09/27
    I want to share my journey of discovering a new career in my 60s, which led me to a community filled with warmth and compassion, where the joy of making art binds us. This experience has shown me how creativity can be a powerful path to mindfulness and inner peace. I’m excited to share the beauty and serenity it has brought into my life. https://www.glassartscollective.com/ https://www.instagram.com/glassartscollective https://www.facebook.com/glassartscollective https://www.youtube.com/@glassartscollective https://www.linkedin.com/in/nancymarks/ Transitioning From Corporate to Glass Art Studio Michael and Nancy discussed Nancy's transition from a corporate career to running a glass art studio. Nancy shared her experience of stress and burnout in the corporate world, attributing it to her logical thinking style and the inability to find a creative outlet. She mentioned working for big names like IBM, Toshiba, Sony Pictures, and ABC. Nancy emphasized the importance of asking questions and seeking improvements in the workplace. She also expressed regret for not finding her creative sanctuary earlier in life. Michael encouraged Nancy to continue pursuing her passion for glass art and acknowledged the positive impact of creativity on mental health. Exploring Career Changes and Personal Growth Michael and Nancy discussed their career changes and the importance of self-reflection and exploration. Michael, who initially pursued a career in public accounting, shared his realization that he needed a change. Nancy, who initially believed she lacked creativity, discovered her passion for working with fuse glass. Both emphasized the importance of giving oneself permission to change directions and explore new interests. They also discussed the process of working with fuse glass, which involves breaking glass and stacking pieces in a kiln at a temperature of 1,500 degrees. Embracing Imperfections in Glass Art and Teaching Nancy shared her passion for glass art, emphasizing the importance of embracing imperfections and respecting the material. She described her teaching approach as helping people understand the beauty in uniqueness and the joy of creating one-of-a-kind pieces. Michael appreciated Nancy's perspective and shared his own thoughts on the importance of focusing on dreams rather than worries. He also expressed his growing appreciation for the arts, mentioning his love for music and his interest in visiting art studios and museums. Exploring Art, Stories, and Singular Focus Michael shared his perspective on art and the stories it tells, emphasizing the importance of understanding the choices and reasoning behind a piece. He used the example of a sculpture by Picasso to illustrate this point. Michael also shared a personal story about a paper mache bottle he made in 6th grade, which his mother kept and his brother now has. He reflected on the process of creating the bottle, highlighting the singular focus required for such tasks. Nancy agreed, noting the benefits of single focus and the decline of multitasking as a valuable skill. Exploring Paper Mache and Stress Relief Michael and Nancy discussed their past experiences with paper mache and the potential for future projects. Michael expressed interest in trying the project again, possibly with his wife, and suggested adding more color to the project. Nancy shared her stress-relieving experiences at her studio, where she focuses on her work and decompresses. She also mentioned the occasional breakage of glass in the kilns, but reassured that the broken glass is often reused to create something new. The conversation ended with Michael drawing parallels between the creation of byproducts in cost accounting and the potential for scraps to create something magical. Exploring Art Therapy and Creative Outlets Michael and Nancy discussed the therapeutic benefits of creating art, such as reduced stress and improved perspective. Nancy shared how customers are amazed by their creations, even if they claim to lack creativity initially. Michael suggested that being creative leads to clarity in other aspects of life. Nancy recommended finding simple creative outlets like doodling or gardening to boost well-being and happiness. They emphasized that engaging in creative activities can positively impact one's mindset and understanding of others. Fused Glass Artist's Work and Promotion Michael and Nancy had a lively conversation about Nancy's work as a fused glass artist. Nancy shared her website, gift shop, and social media handles, encouraging everyone to visit and support her unique, handmade art.
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    28 分

あらすじ・解説

The Breakfast Leadership Show is a top 20 global podcast hosted by Michael D. Levitt. It features thought-provoking discussions with industry leaders, experts, and influencers, focusing on leadership, burnout prevention, workplace culture, and personal growth. The show provides listeners with actionable insights on improving productivity, fostering resilience, and enhancing well-being in both professional and personal life. Want to be a guest on the Breakfast Leadership Show? Send Michael Levitt a message on PodMatch here: https://www.podmatch.com/hostdetailpreview/michaellevitt
Copyright 2024 All rights reserved. Breakfast Leadership is a registered trademark of Breakfast Leadership, Inc. All Rights Reserved
マネジメント リーダーシップ 経済学 個人的成功
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