In this episode of the Building Thinkers podcast, Tracy speaks with Gretchen Fox Palmer about one of her twelve favorite problems: “how might we increase flow and creativity to bring joy to work?”

Gretchen opens up about her personal path to self-awareness, including how she identified and dismantled her own hyper vigilance at work. From a self-described "toxic executive" to a champion of conscious leadership, she reveals how this process led to immediate positive changes in her team's culture, offering valuable lessons for leaders at all levels.

Now, Gretchen teaches performance-driven organizations, teams, and leaders through her EQ @ Work program, focusing on the five EQ skills that can rescue employees from burnout. Her approach to emotional regulation and resilience is what has taken her from merely surviving to truly thriving.

The conversation explores the importance of vulnerability and joy in the workplace. It emphasizes the need for vulnerability to be approached with care and used as a tool for connection.

Tracy and Gretchen discuss how increasing flow and creativity to bring joy to work requires prioritizing emotional intelligence skills, which are easy to learn and have quick transformative outcomes.

Key Takeaways:

• Emotional intelligence skills are easy to learn and have quick transformative outcomes.

• Leaders need to prioritize emotional intelligence to create emotionally healthy performance-driven cultures.

• Feedback and vulnerability are essential in creating a culture of growth and productivity.

• Joy can be structured and designed for in organizations by tying it to well-being, fostering connection, and prioritizing people's livelihoods.

• Emotional capacity plays a crucial role in individual and organizational well-being, and it can be developed through self-awareness, boundary-setting, and healthy coping mechanisms.

Gretchen’s Recommendations:

Books:

The Artist's Way by Julia Cameron: https://tinyurl.com/zvrwp6jk

The Presence Process by Michael Brown: https://tinyurl.com/3ya9ke2a

Podcasts:

Satsang with Mooji: https://podcasts.apple.com/us/podcast/satsang-with-mooji/id1134425259

Connect with Gretchen:

MTO Agency: https://mtoagency.com/

In this episode of the Building Thinkers podcast, Tracy is joined by Kevin Alster to discuss one of her 12 favorite problems, “how might we make thinking visible?”

Kevin is a strategic advisor at Synthesia, an AI video communications platform that translates text into professional, instructional AI videos. They explore the importance of using concrete, pictorial, visual, and abstract representations to help learners understand complex concepts. They also emphasize the need for a product design mindset and an experimental approach when incorporating AI and technology in learning experiences.

In this conversation, Tracy and Kevin discuss how storytelling is a powerful tool for making thinking visible and communicating complex concepts.

Key Takeaways:

• Making thinking visible involves using concrete, pictorial, visual, and abstract representations to help learners understand complex concepts.

• A product design mindset and an experimental approach are crucial when incorporating AI and technology in learning experiences.

• Unbundling tasks and identifying which ones can be impacted by AI can lead to more efficient and effective learning processes.

• Leveraging AI tools, such as large language models or custom models, can enhance the learning experience and improve outcomes.

• The process of learning and growth involves going broad, diving deep, and trusting your brain to make connections.

Kevin’s Recommendations:

Follow-up resources:

• Sinead Bovell - https://www.linkedin.com/in/sinead-bovell-89072a34/

• Synthesia Academy - https://www.synthesia.io/academy

• AI Video (FOCA) Certification - https://rise.articulate.com/share/3RUx1hiDtyl6wuBT9OaRy330gRVwUmpd#/

• Vanderbilt’s Open Source AI - https://www.linkedin.com/posts/jules-white-5717655_an-advanced-open-source-enterprise-generative-activity-7209676778439675904-Z3oi/

Book Recommendations:

• Supercommunicators by Charles Duhigg- https://amzn.to/4fY89jO

• Made to Stick by the Heath Brothers - https://amzn.to/4edu6K7

• Mating in Captivity by Esther Perel - https://amzn.to/3XiEgST

• Slow Productivity by Cal Newport - https://amzn.to/3MhPm5h

Podcast Recommendations:

• Conan O’Brien Needs a Friend - https://www.earwolf.com/show/conan-obrien/

• Acquired - https://www.acquired.fm/

• Kurzgesagt - https://www.youtube.com/@kurzgesagt

Connect with Kevin:
LinkedIn - https://www.linkedin.com/in/kevinalster/

In this episode, Tracy is joined by design researcher, Nick Petch, to discuss one of her twelve favorite problems, “How might we close the research-practice gap (the knowing-doing gap) across social impact sectors?” Tracy and Nick cover an array of topics from the definition of learning to the role of access and behaviors in the learning process.

This conversation stresses the importance of creating environments that prioritize access and behaviors over mere content delivery, advocating for a shift towards human-centered design that empowers individuals. Nick shares insights on the significance of understanding oneself as a designer and the responsibility that comes with designing for others. He recommends starting with self-reflection and developing an ethnographic practice to better understand the needs and aspirations of the people being designed for. Nick also highlights the importance of design leadership and the power of participatory design.

Key Takeaways:

Human-centered design transfers power to the people being impacted by the design process. Design plays a crucial role in the field of learning and development, and it is important to understand oneself as a designer and the responsibility of designing for others.

Design is about de-risking and understanding the problem space and context in order to solve the right problem.

Empowering the people being designed for and involving them in the design process leads to better outcomes.

Design leadership is about influencing how design is seen and valued in organizations.

Nick’s Recommendations:

Book Recommendations:

Being Ecological by Timothy Morton: https://amzn.to/4dujZ3D

This Human: How to Be the Person Designing for Other People by ⁠Melis Senova⁠: ⁠https://amzn.to/3YIwPGy⁠

Doing Sensory Ethnography by ⁠Sarah Pink⁠: ⁠https://amzn.to/3Ap9MGI

Connect with Nick:

LinkedIn: https://www.linkedin.com/in/nickpetch