What if rethinking your workforce could unlock massive growth and efficiency? Anthony Rice joins us to share real stories of companies transforming through offshoring, automation, and smarter systems. From breaking bottlenecks to freeing up leadership time, we explore what the future of work really looks like.

People Partners Website: https://peoplepartnersbpo.com/
Anthony Rice on Linkedin: https://www.linkedin.com/in/anthony-rice-98769a201/

Episode Chapters:

8:40 min: What Is Workforce Engineering?
- The difference between offshoring and workforce re-engineering
- Why hiring a “VA” is often a flawed approach
- The key to identifying bottlenecks and restructuring teams

18 min: Addressing the Biggest Myths About Offshoring
- Common misconceptions about offshore teams
- How cost of living affects wages (and why offshore teams can thrive)
- Ethical concerns & why offshore professionals often have a better quality of life than expected

25:45: Remote Work vs. Offshore Work: What Really Matters
- Why remote work is the bigger mindset shift, not offshoring
- How businesses can successfully integrate offshore teams into their culture
- Real-life example: A traditional business resisting change—but transforming when they embraced remote hiring

36:30: The Real Challenges & Rewards of Scaling a Business Globally
- Anthony’s journey of running a global company with a fully remote workforce
- The personal impact of international work (family, time zones, and life balance)
- “I have to do this” vs. “I get to do this”—a mindset shift for business owners

46:00: When Should a Business Consider Offshoring?
- Key signs that your business is ready to offshore
- Why business owners often approach it too late (or in the wrong way)
- Tactical vs. strategic offshoring—where most companies fail

55:10: The Future of Work: Automation, AI, & The Next Decade
- Why offshoring isn’t about replacing jobs—it’s about better work distribution
- How AI fits into the workforce strategy
- The importance of “Who, not How” (Dan Sullivan’s principle)

1:05:10: Closing Thoughts
- How to reach People Partners
- Final words of advice for business owners
- Why the future of work is about adapting, not resisting


Key Takeaways
- Remote work and offshoring are different challenges—companies must be prepared for remote collaboration.
- Ethical offshoring works when wages align with local economies—many offshore professionals live better lifestyles than their onshore counterparts.
- The best companies invest in training and integration for offshore teams to truly succeed.
- The future of work isn’t about working less—it’s about working smarter with the right people in the right roles.

Episode Overview: In this kickoff episode of Built to Last, we chat with Jen Warrington, founder of The Warrington Group, about how recruitment, workplace culture, and employer branding have shifted post-pandemic. Jen shares her entrepreneurial journey, her insights on creating workplaces that attract and retain top talent, and her predictions for the future of hiring.

Key Topics and Timestamps

Jen’s Journey into Entrepreneurship (00:03:24)
Launching The Warrington Group during the pandemic and lessons learned in building a business.

Shifts in Recruitment Post-COVID (00:07:34)
Employers adapting to being "employers of choice" and the transactional-to-process approach in recruitment.

Employer Branding and Retention Strategies (00:11:39)
Case study: Transforming high turnover rates into a structured hiring and retention process.

The Role of Trades and Generational Change (00:29:39)
Addressing systemic gaps in trades and recruitment in blue-collar industries.

Adapting to Hybrid and Remote Work (00:48:57)
Challenges of creating flexible work environments and using LinkedIn as a recruitment tool.

AI in Recruitment (00:50:53)
Leveraging AI without losing the human touch in hiring processes.

Entrepreneur vs. Technician Mindset (01:40:59)
The journey from being a skilled recruiter to running a business and learning to ask for help.

Cultural Fit and Company Values (01:11:19)
Aligning personal and organizational values for better hiring outcomes.

Unlimited Vacation and Hybrid Compensation (01:18:42)
Discussing innovative benefits and their implications on company culture and morale.

Resumes, Cover Letters, and Candidate Evaluation (01:46:41)
Best practices and insights for modern job applications and evaluations.

LINKS
Jen Warrington Linkedin: https://www.linkedin.com/in/jenwarrington/

The Warrington Group - The Warrington Group is a boutique agency that provides founders + small to medium-sized business leaders with a clear roadmap to attract, hire, + retain top talent—saving time, money, + the stress of hiring. https://www.thewarringtongroup.ca/

Find all of our channels on our company website: https://ironhousepro.com/built-to-last-podcast/

In this inaugural episode of the podcast, the hosts introduce themselves and share their personal backgrounds, highlighting their experiences in business and the challenges they have faced. They discuss the importance of peer groups, collaboration, and the complexity of navigating the entrepreneurial journey. The podcast aims to create a safe space for meaningful conversations about business, personal growth, and actionable insights that can help entrepreneurs thrive in an ever-changing landscape.

Sound Bites

• "Every new level has new devils."
• "We want to help you do the homework."
• "Ideas are trash without execution"

Chapters

00:00 - Introduction to the Podcast Journey

03:08 - Personal Backgrounds and Business Experience

08:36 - The Origin Story of Iron House

16:54 - The Role of Empathy in Business

25:45 - Target Audience and Future Directions

30:16 - Empowering Organizations: Building Value Beyond Key Individuals

44:58 - The Interconnection of Personal and Business Challenges

54:44 - Embracing Ambiguity: The Value of Discussion Over Instruction