On this episode of “To the Point,” Heather McLeod is back on the mic and bringing the 🔥! Now Chief Growth Officer at Authority Brands (hello, $2.1B+), she’s breaking down why modern marketing isn’t just about more leads—it’s about smarter ones.

From listening to call recordings to uncover hidden revenue, to why elite marketers must think like operators, Heather dishes real talk on what it takes to grow in today’s hyper-competitive digital world.

If you're ready to ditch the fluff and get results, this one’s for you 🚀

Additional Resources:

Listen to the original episode!

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Chad Peterman | CEO | Author

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• Listening to call recordings reveals hidden revenue opportunities without extra ad spend.
• Elite marketers align tightly with operations to drive real revenue, not just lead volume.
• The future of home services marketing demands full-funnel accountability—from lead to booked revenue.
• Most missed revenue isn’t from lack of leads, but from failure to book or follow up effectively.
• Cross-selling across service lines and leveraging existing customer data is the next frontier for growth.

In this episode, Chad breaks down the Law of Empowerment and why simply telling your team to "go do it" isn’t enough. He shares real-life stories, the hard truths about letting go of control, and why giving your team the WHY behind the WHAT is the real secret to growth.

If you're building a business, leading a team, or just tired of feeling like you're the only one who “gets it,” this episode is your roadmap to multiplying leadership and momentum 🚀

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Chad Peterman | CEO | Author

Peterman Brothers Website

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• Empowerment = information. People need context, not just tasks.
• Let go to grow. Control limits scale and leadership development.
• Clarity drives performance. Share what success looks like.
• Support after delegating. Mentor and celebrate, don’t just assign.
• Connected roles = stronger teams. Show how every job impacts the big picture.

Is your leadership helping your team grow—or holding them back?

In this powerful conversation, Chad Peterman sits down with Andrew Hasty to unpack the first 10 irrefutable laws of leadership through the lens of real-world HVAC and home service business challenges. From overcoming limiting beliefs to building a people-first culture, this episode is a masterclass in self-awareness, leadership development, and scaling trades companies the right way.

Perfect for service business owners and leaders who want to:

• Improve HVAC leadership skills
• Create a culture of continuous growth
• Scale their home service business with intention
• Coach frontline teams to higher performance
• Balance vision and daily accountability

Discover how to lead through ambiguity, earn team respect, and coach in real time—all while staying grounded in long-term business growth.

🔧 Subscribe to Can't Stop the Growth for more episodes on HVAC leadership, home service business growth, and building strong cultures in the trades.

Additional Resources:

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Book: The 21 Irrefutable Laws of Leadership by John C. Maxwell

Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network)
Chad on LinkedIn
Chad Peterman | CEO | Author
Peterman Brothers Website
Follow PeopleForward Network on LinkedIn
Learn more about PeopleForward Network

1. Leadership Limits Business Growth When Development Stops

2. Empowerment Drives a People-First Culture in the Trades

3. Small Daily Improvements Fuel Home Service Business Growth

4. Respect Is Earned Through Action, Not Authority

5. Leadership Intuition Is Built Through Repetition and Curiosity