In this episode of CarePoints, Kenny Schiff sits down with healthcare technology leader, Steve Tyler, to discuss why less is more when it comes to clinical communication tools. Learn how aligning technology with real clinician workflows—not just adding more features—can reduce alert fatigue, improve staff efficiency, and enhance patient safety. From the importance of user-centered design to the role of AI and data integration, this episode breaks down what it takes to build healthcare technology that truly supports care teams and drives better outcomes.

This Episode’s Guests

Steve Tyler

Formerly CTO at Vocera and Extension Healthcare, and VP at TigerConnect, Tyler specializes in building scalable, user-centered tools that support clinicians and improve care delivery. Passionate about aligning technology with real-world needs, Steve helps organizations design solutions that make healthcare safer, smarter, and more efficient.

Connect: Website

Key Takeaways

1. Effective healthcare technology should align with clinician workflows, not just add more features—tools must reduce burden and improve patient outcomes.

2. Feature overload is often fear-driven, leading to unnecessary alerts and inefficiency; instead, solutions should be based on real problems and situational awareness.

3. Strong infrastructure is essential, as reliable networks and seamless integration form the foundation for successful clinical tools.

4. User-centered design and product integrity are key, ensuring solutions are built with direct clinician input and only include features that truly add value.

5. AI and data tools hold promise, but must be thoughtfully integrated to support—not replace—clinicians, relying on high-quality data and real-world testing to be effective.

Connect with Lone Star Communications

☑️ Follow us on YouTube and LinkedIn.

☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com.

CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.

In this episode of CarePoints, Kenny Schiff chats with the CEO of Ocuvera, Steve Kiene, about the future of fall prevention in hospitals. Learn how predictive technology, staff workflow integration, and solid infrastructure are helping reduce unassisted bed exits by over—and what it means for the future of safer care.

This Episode’s Guests

Steve Kiene - CEO for Ocuvera

With a background spanning software, computer vision, hospital tech, and product development, Steve brings both technical expertise and a patient‑centered perspective. His leadership helped build the largest proprietary video dataset of patient room behavior, enabling Ocuvera’s AI to achieve significant reductions in falls and real outcomes for hospitals, caregivers, and patients.

Connect: LinkedIn

Key Takeaways

1. Ocuvera’s AI-enabled technology identifies patient movements that signal a likely unassisted bed exit, helping staff intervene before a fall occurs.

2. Successful adoption depends on involving frontline staff early, integrating alerts into existing workflows, and providing ongoing training to build trust and reduce resistance.

3. Predictive tech needs more than just hardware; it relies on strong Wi-Fi, integrated nurse call systems, and proper alert routing. A solid infrastructure is key to reliable performance.

4. Hospitals using predictive systems have cut unassisted bed exits by 60% and saved millions by reducing sitter costs and fall-related penalties, while also boosting staff satisfaction.

5. Ocuvera’s platform has potential beyond fall prevention, including pressure injury prevention and rounding compliance. This is just the beginning of smarter, safer care delivery.

Connect with Lone Star Communications

☑️ Follow us on YouTube and LinkedIn.

☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com.

CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 34 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.