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  • FAT Brands’ Wiederhorn on Growth, Debt Paydown
    2025/07/01

    Sales almost double when Smokey Bones restaurants are converted to the Twin Peaks chain, FAT Brands’ Chairman Andy Wiederhorn said on this episode of the Choppin’ It Up podcast. Wiederhorn joins Michael Halen, Bloomberg Intelligence’s senior restaurant and foodservice analyst, to discuss FAT Brands’ growth opportunities, including Twin Peaks, and plans to repay debt. He also comments on franchisee health, everyday value and the refranchising of Fazoli’s.

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    24 分
  • SignalFlare.ai’s Lukianoff on Data Analytics, AI
    2025/06/24

    US restaurant development is outpacing population growth by about 5x, according to SignalFlare.ai Founder and CEO Michael Lukianoff. In this episode of Choppin’ It Up, Lukianoff sits down with Bloomberg Intelligence’s senior restaurant and foodservice analyst, Michael Halen, to discuss how chains can use data analytics and AI to compete in a difficult environment. He also comments on strategic pricing, quick-service discounting, marketing tactics and weak spending among middle-income consumers.

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    43 分
  • Ziosk’s Howard on Lifting Sales, Ops Via Digital
    2025/06/11

    Establishing a digital relationship with the 75% of a chain’s patrons that aren’t loyalty customers will be the growth engine for full-service restaurant traffic going forward, Ziosk Cofounder and Chief Revenue and Growth Officer Raymond Howard tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Howard sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss how the company’s offerings, including order and pay on demand, are helping restaurant chains improve their restaurant operations and marketing. He also comments on AI and his vision of the smart-table experience of the future.

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    28 分
  • HF Foods’ Lin on Organic Growth Strategies, M&A
    2025/06/02

    M&A is a great opportunity for HF Foods Group because Asian specialty foodservice distribution is primarily made up of smaller competitors and HF is the only national player in the US, CEO and President Felix Lin tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Lin sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss the company’s plans to grow organically and via acquisitions. He also comments on the new e-commerce platform, competition from Sysco and the impact of tariffs.

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    20 分
  • Checkmate’s CEO on Voice AI, Kiosks, Catering
    2025/05/22

    Voice AI at the drive-thru is one or two years away from being ready to be rolled out to hundreds of thousands of locations, Checkmate CEO and founder Vishal Agarwal tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Agarwal sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss the rapid evolution of voice AI technology. He also comments on how kiosks have become a must have, the rapid growth of catering and what problems AI is best suited to solve.

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    29 分
  • Just Salad’s Kenner on Operations, Store Growth
    2025/05/12

    Every Just Salad employee is trained in culture, connecting with customers and the consistency of product and hospitality, according to founder and CEO Nick Kenner. In this episode of Choppin’ It Up, Kenner sits down with Bloomberg Intelligence’s senior restaurant and foodservice analyst, Michael Halen, to discuss how the chain’s operations help set it apart from competitors. He also comments on Just Salad’s growth plans, diverse customer base and the tightening consumer environment.

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    19 分
  • Align’s Kefauver on Tariffs, Tax Cuts and MAHA
    2025/05/01

    Where we were with trade talks six weeks ago and where we are now are very different and that trajectory will continue over the next six weeks to six months, Align Public Strategies’ Founding Partner Joe Kefauver tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Kefauver sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss why he thinks the worst of the tariff showdown is behind us. He also comments on tax cuts, the MAHA movement’s progress and a recent study on the impact of the FAST Act.

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    37 分
  • Ovation’s CEO on Addressing Customer Complaints
    2025/04/22

    Poor order accuracy is a fast way to lose customers and gain one-star reviews, Ovation’s CEO and Founder Zack Oates tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Oates sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss why even though most customer complaints are about food, it’s more important for restaurants to address grievances about accuracy and service. He also comments on why a bad review is a gift.

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    38 分