
Chris Hanks, Former CII President: Lessons from 50 Years in Insurance
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In this inspiring episode of Empower Talks, we’re joined by Chris Hanks, former General Manager of Allianz Commercial, past President of the Chartered Insurance Institute, and former Chair of Liberty Specialty Markets—where he also first met our host, Sam. Chris has also served as a Chairman and Non-Executive Director across several organisations, bringing strategic guidance and leadership at board level.
With a career spanning over five decades, Chris shares his journey from starting as an underwriter in 1970 to leading one of the UK’s top commercial insurers through transformational growth.
Chris speaks with warmth and candour about the lessons he’s learned—covering everything from building technical foundations to the power of emotional connection in the workplace. He reflects on the importance of nurturing talent, learning from failure, and how discretionary effort and team culture can drive meaningful business success.
We explore his views on professional development, the evolving role of non-executive directors, and why he continues to mentor others with passion and generosity.
Whether you’re at the start of your career or already in a leadership role, this episode is full of practical wisdom, heartfelt honesty, and genuine encouragement.
Chris Hanks LinkedIn Profile: https://www.linkedin.com/in/chris-hanks-3453a319a/
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