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  • 51. Are You Looking For Validation In The Right Places?
    2024/10/21

    Ever wondered how much social media likes, awards, and client compliments can really boost your confidence (and maybe even your career)? We're diving deep into the world of external validation and discussing the pros and cons.

    We're sharing our personal experiences and how we've navigated the ups and downs of seeking validation. But don't worry, we're not just talking about the negative stuff! We're also discussing the importance of self-acceptance and strategic choices.

    Tune in this week for a juicy conversation about external validation in the hair and beauty industry!

    This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

    Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.

    CONNECT WITH US:

    Follow Maddi on Instagram @bossyoursalon

    Follow Hayley on Instagram @the.resilient.hairdresser

    Take a look at Maddi's website https://bit.ly/bossyoursalon

    SHOW SOME LOVE

    Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

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    33 分
  • 50. Happy Clients, Happy Bank Balance
    2024/10/07

    Ready to take your hair and beauty services to the next level? In this episode, we'll dive into practical strategies to enhance the client experience from start to finish.

    From boosting your online visibility to streamlining bookings and setting clear expectations, we explore how making your clients happy will help bring in more income.

    Hit play to learn how to create a memorable and satisfying experience for your clients.


    Resources Mentioned:

    Maddi's Pricing Calculator

    Hayley's Lead From The Heart Day at the L'Oreal Academy London 25th October 2024

    Maddi's Elevate Program

    This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.


    Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.

    CONNECT WITH US:

    Follow Maddi on Instagram @bossyoursalon

    Follow Hayley on Instagram @the.resilient.hairdresser

    Take a look at Maddi's website https://bit.ly/bossyoursalon

    SHOW SOME LOVE

    Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

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    50 分
  • 49. Get Your Head Out Of Your Client's Purse
    2024/09/23

    Are you feeling good about how much you're charging for your services? We're talking about pricing in the beauty and service game today. We challenge you to think outside the box when it comes to setting rates, urging us to avoid making assumptions about our client's financial situations. We explore the psychology behind pricing decisions, understanding that emotions often play a bigger role than we might think.

    Join us as we discuss the distinctions between price, cost, and value and how to effectively communicate the perceived value of your services. Discover how to rethink your pricing strategy to boost client satisfaction and business success.

    This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

    Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.

    CONNECT WITH US:

    Follow Maddi on Instagram @bossyoursalon

    Follow Hayley on Instagram @the.resilient.hairdresser

    Take a look at Maddi's website https://bit.ly/bossyoursalon

    SHOW SOME LOVE

    Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

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    36 分
  • 48. Lessons I've Learned as a Salon Owner with Sheridan MamaWest
    2024/09/09

    Want to grow your salon without burning out? Join us as we chat with MamaWest, a Melbourne-based salon boss who's been there, done that. She spills the tea on the ups and downs of expanding her business, including the emotional rollercoaster and how she built a killer team.

    We dive deep into setting boundaries, managing money like a pro (hint: it's not all about saving), and prioritising self-care. If you're dreaming of owning your own salon, this episode is a must-listen!

    Connect with Sheridan on Instagram @sheridanroseshaw_mamawest

    This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.


    Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.

    CONNECT WITH US:

    Follow Maddi on Instagram @bossyoursalon

    Follow Hayley on Instagram @the.resilient.hairdresser

    Take a look at Maddi's website https://bit.ly/bossyoursalon

    SHOW SOME LOVE

    Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

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    38 分
  • 47. Introverts & Extroverts
    2024/08/26

    Are you sick of the stereotype that all hairdressers are extroverted social butterflies? Join us as we bust that myth wide open. In this week's episode, we explore the world of introverted stylists, exploring their unique challenges and strategies for thriving in a fast-paced, people-oriented industry.

    From energy management to self-care, we cover it all. We're sharing our practical advice for anyone who's ever felt out of place in the hair and beauty world. So whether you're an introvert looking for inspiration or an extrovert curious about understanding your quieter colleagues, this episode is not to be missed.

    This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.


    Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.

    CONNECT WITH US:

    Follow Maddi on Instagram @bossyoursalon

    Follow Hayley on Instagram @the.resilient.hairdresser

    Take a look at Maddi's website https://bit.ly/bossyoursalon

    SHOW SOME LOVE

    Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

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    34 分
  • 46. How Many Hats Do You Wear?
    2024/08/19

    How do you handle juggling all the different roles at work and home? Today, we're exploring the idea of "wearing many hats" and focusing on the emotional weight and potential burnout that comes from managing tasks like bookkeeping, customer relations, and household chores.

    We want to stress the importance of recognising and sharing these responsibilities to prevent feeling overwhelmed. This episode sheds light on women's unique challenges when striving to balance professional and personal duties. Let's chat about this because it's not just about personal well-being but also about creating a more supportive and fair work environment for everyone.

    Resources Mentioned:

    Maddi's Pricing Calculator

    Hayley's Burnout & Boundaries

    This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.


    Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.

    CONNECT WITH US:

    Follow Maddi on Instagram @bossyoursalon

    Follow Hayley on Instagram @the.resilient.hairdresser

    Take a look at Maddi's website https://bit.ly/bossyoursalon

    SHOW SOME LOVE

    Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

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    40 分
  • 45. Talk To Our Agent - with Karrie Fitzmaurice, Founder of KIT Studios
    2024/08/12

    Ever wondered what it's really like to have an agent? Join us as we're joined by our very own agent, Karrie Fitzmaurice, Founder of KIT Studios as she shares all about having an agent in the world of hair.

    Karrie shares the day-to-day life of an agent and how they can supercharge your career. Discover how to know if you're ready for an agent and what to expect from this exciting partnership.

    Whether you're a budding hairstylist dreaming of bigger things or simply curious about the biz, this episode is packed with insider tips and advice. We discuss the benefits of having an agent, how to build your personal brand, and the importance of networking. Tune in to find out if an agent could be the secret ingredient to your success!

    CONNECT WITH KARRIE:
    Website: https://kitstudios.co/
    Instagram: https://www.instagram.com/kitstudios/
    Personal Instagram: https://www.instagram.com/karriefitz/

    This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

    Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.

    CONNECT WITH US:

    Follow Maddi on Instagram @bossyoursalon

    Follow Hayley on Instagram @the.resilient.hairdresser

    Take a look at Maddi's website https://bit.ly/bossyoursalon

    SHOW SOME LOVE

    Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

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    38 分
  • 44. Are You Allowed To Change Your Mind?
    2024/08/05

    Is it okay to change your mind? We all know that feeling of sticking to a plan, even when it’s not working. In this episode, we’re diving into why people are so scared to change their minds and how it can hold you back.

    We’re sharing stories from our hairdressing and coaching careers about the ups and downs of adapting to change. Plus, we’ll talk about the crazy shift from old-school salons to digital bookings and what we’ve learned along the way.

    At the end of the day, it’s about realising that change isn’t always bad and can actually open up a world of new possibilities. Let’s chat about it!

    This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

    Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.

    CONNECT WITH US:

    Follow Maddi on Instagram @bossyoursalon

    Follow Hayley on Instagram @the.resilient.hairdresser

    Take a look at Maddi's website https://bit.ly/bossyoursalon

    SHOW SOME LOVE

    Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

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    42 分