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  • Episode 21 - Scott Lynch
    2024/09/01

    Welcome to the first LIVE in-person episode of the Community Therapy Podcast! In this episode we have somewhat of a role-reversal. Scott Lynch (Founder and Managing Director) is interviewed by Harry Keating, who works in the communications and marketing team at Community Therapy.

    Together they discuss Scott’s career as a Physiotherapist and explore how Community Therapy came to be. Scott shares some of his key learnings as the business evolved, and how those learnings apply to our personal lives.

    We hope you find this chat valuable and entertaining!

    Timestamps
    (0:00) Intro
    (1:16) University Days and Getting Into Physiotherapy
    (6:03) Scott's Early Career as a Physio and Working With Older Adults
    (9:20) The Inspiration for Starting Community Therapy
    (16:40) Evolving and Building a Multidisciplinary Team
    (19:52) Scott’s Most Valuable Lessons. Personal Development, Meditation and Wellbeing
    (26:37) Stress Management in Healthcare
    (32:07) Narrative Based Medicine and Motivational Interviewing
    (36:52) The Future of Community Therapy and Healthcare

    Links
    Community Therapy Website
    Community Therapy Facebook
    Community Therapy Instagram
    Community Therapy LinkedIn
    Community Therapy YouTube
    Scott's LinkedIn
    Harry's LinkedIn

    Support the Show.

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    43 分
  • Episode 20 - HEAL Urgent Care
    2024/05/03

    In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Tim Stewart (CEO & Medical Director of HEAL Urgent Care).

    HEAL is a walk-in urgent care clinic for non-life-threatening injuries and illnesses, with the goal of providing excellent care for patients while easing the burden on public emergency departments. Scott and Tim discuss how HEAL Urgent Care was built from the ground up - from ideation to the first week of operation.

    We hope you find this insightful and inspiring!

    Resources
    HEAL Urgent Care Website
    HEAL Urgent Care Facebook
    HEAL Urgent Care Instagram
    HEAL Urgent Care LinkedIn
    Tim's LinkedIn

    Community Therapy Website
    Community Therapy YouTube
    Community Therapy Facebook
    Community Therapy LinkedIn
    Scott's LinkedIn

    Takeaways

    • HEAL aims to bridge the gap between general practice and the hospital, providing an alternative for patients who don't need hospital-level care.
    • Prioritising an excellent consumer experience leads to better health and business outcomes.
    • The clinic offers a comprehensive range of services, including X-rays, pathology, wound repair, fracture management, and more.

    Timestamps
    (0:00) Intro and Tim’s Background
    (4:15) The Journey of Setting Up HEAL Urgent Care
    (14:46) Importance of Innovation and Consumer Experience
    (24:58) The Scope of Care at HEAL
    (35:14) Medicare Urgent Care Clinics and HEAL’s Relationship With The Public Sector
    (41:33) Challenges and Opportunities for HEAL
    (49:52) Final Thoughts and The Future

    Support the Show.

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    52 分
  • Episode 19 - Navigating In-Home Aged Care Reform
    2024/03/28

    In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Lorraine Poulos (Managing Director of Lorraine Poulos and Associates).

    Together they discuss all things in-home aged care reform. It’s a sector undergoing constant change and review, and many providers feel overwhelmed and uncertain of what the future may look like.

    In this episode, Scott and Lorraine discuss the reform pathways and explore strategies providers can utilise to best navigate the opportunities and risks that are likely to arise as the sector evolves.

    We hope you find this conversation useful and informative!

    Resources
    LPA & Associates Website
    Lorraine’s LinkedIn

    Community Therapy Website
    YouTube
    Facebook
    LinkedIn
    Scott's LinkedIn

    Takeaways

    • The in-home aged care sector is undergoing constant change and reform, which presents challenges for providers.
    • Seeking help and support from experts can provide valuable guidance and insights for navigating the complexities of the aged care landscape.
    • Despite the challenges, opportunities for innovation and in the sector will arise as reforms are implemented.

    Timestamps
    (0:00) Introduction
    (1:10) Summary of In-Home Aged Care Reform
    (5:21) The Challenge of Uncertainty for Providers
    (11:48) Opportunities and Risks for Providers
    (18:44) Importance of Care Management
    (24:58) How Funding Models are Evolving
    (37:15) Getting Answers and Future Readiness
    (42:02) Stages of Choice, Resilience and Seeking Help

    Support the Show.

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    50 分
  • Episode 18 - Opportunities and Challenges in Aged Care
    2024/02/05

    In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Viv Allanson (CEO of Maroba Caring Communities).

    They discuss the challenges and opportunities in residential aged care, the importance of physical activity and wellness programs for older adults, and the complexities of government regulation and its impact on the sector.

    We hope you find this conversation inspiring and illuminating! See a list of the resources mentioned in the podcast below.

    Resources
    Sunbeam Trial Info Article
    Sunbeam Trial Study
    Hunter Ageing Alliance
    Active Stronger Better

    Maroba Website
    Viv's LinkedIn

    Community Therapy Website
    Community Therapy YouTube
    Community Therapy Facebook
    Community Therapy LinkedIn
    Scott's LinkedIn

    Takeaways

    • The funding and staffing requirements in aged care need to be addressed to ensure the delivery of quality care.
    • Physical activity and wellness programs are essential in aged care to improve residents' well-being and quality of life.
    • Government regulations and reporting can be burdensome and are not always perfectly aligned with the best outcomes for residents.

    Timestamps
    0:00 - Introduction and Background
    2:45 - Challenges and Opportunities in Residential Aged Care
    8:18 - The Role of Allied Health in Aged Care
    11:09 - How Physical Activity Programs Improve Quality of Life
    18:19 - Communicating Benefits of Physical Activity to Older Adults
    26:20 - Quality Indicators and Regulatory Burden
    31:15 - Structural Reform and Government Involvement
    38:49 - The Need for In-Field Experience in Government Cabinets
    42:38 - Leadership and Maintaining Optimism

    Support the Show.

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    46 分
  • Episode 17 - Personality Types & Communication
    2024/01/03

    In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Shirley Dalton (Professional Speaker, Leadership Coach and
    Creator of the Blueprint for Business Freedom).

    Together they discuss the value of developing an understanding of personality and communication to improve professional relationships. They explore personality types, communication styles, active listening, feedback, and provide practical tips for enhancing communication in various settings.

    There is so much actionable information in this episode. We hope get some value from it!

    Takeaways

    • Great communication starts with active listening.
    • Understanding your own personality type can help you adapt your communication to meet the needs of others.
    • Understanding oneself and setting good intentions are important for providing the best experience and treatment in the healthcare setting.

    Timestamps
    0:00 - Introduction
    2:25 - Understanding Personality and Communication
    8:35 - The REACH Personality Framework
    11:07 - Demonstration of Profiling and Quadrants with Scott
    21:51 - Adapting Communication in Different Settings
    31:46 - Vulnerability and Feedback
    40:43 - Identifying Exceptional Communicators
    45:35 - How Fulfilment and Quality Communication Are Linked
    49:01 - Learning Opportunities with Shirley

    Resources
    Complementary 1 Hour ‘Aha’ Session
    Shirley's Website
    Shirley's LinkedIn

    Community Therapy Website
    Community Therapy YouTube
    Community Therapy Facebook
    Community Therapy LinkedIn
    Scott's LinkedIn

    Support the Show.

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    52 分
  • Episode 16 - VillageLocal
    2023/12/22

    In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Jim Moraitis (Founder and CEO of Village Local), who shares his journey of starting an organization that helps older Australians navigate the complexities of the aged care system.

    They discuss ways to best navigate the aged care sector and the importance of prioritising empathy and emotional sensitivity in healthcare.

    Takeaways

    • Building trust and authority is crucial in navigating the changing aged care landscape.
    • Empathy and care are essential in providing quality healthcare experiences.
    • Prioritizing the consumer experience is essential and greatly improves the way an organisation operates.

    Timestamps
    0:00 - Introduction and Background
    1:20 - The Why Behind Village Local
    6:34 - Starting Village Local
    10:33 - Building Trust and Authority
    17:47 - Barriers in the Aged Care Sector
    23:41 - Empathy and Care in Healthcare
    35:07 - Creating Systems for Better Support
    45:13 - Prioritising The Consumer Experience
    50:08 - Concluding Thoughts

    Resources

    VillageLocal Website - https://www.villagelocal.com.au/
    VillageLocal Community Hub - https://community.villagelocal.com.au/
    CarePath Navigator Program - https://www.carepath.com.au/
    Youtube - https://www.youtube.com/@villagelocal
    Facebook - https://www.facebook.com/VillageLocal
    Linkedin - https://www.linkedin.com/in/jim-moraitis-55816545/

    Community Therapy Website - https://www.communitytherapy.com.au/
    YouTube - https://www.youtube.com/channel/UC0jWxssC757MijCsTBH_xhg
    Facebook - https://www.facebook.com/communitytherapyau
    LinkedIn - https://www.linkedin.com/company/community-therapy-au/
    Scott's LinkedIn - https://www.linkedin.com/in/scottlynchct/

    Support the Show.

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    54 分
  • Episode 15 - Tech Gym
    2021/12/16

    In this episode Scott Lynch (Managing Director of Community Therapy) and Rowan Smith, (Founder of Tech Gym).

    Scott is Chair of the Australian Physiotherapy Association’s NSW Gerontology Committee and Managing Director of Community Therapy; a company he started 5 years ago that has grown to a team of 70 Physios, OTs, Dietitians, Speech Pathologists and Massage Therapists. Community Therapy delivers values-driven community, aged and disability allied health services across the Hunter and Central Coast regions of NSW.

    Today’s Guest

    Rowan Smith is an engineer and founded Tech Gym in 2018 to enable stroke survivors to return home with higher levels of independence.

    Inspired by helping his 94-year-old grandmother through her stroke rehabilitation he wanted to improve the rehabilitation process for patients and therapists.

    Tech Gym develops robotic rehabilitation devices that can assist rehabilitation therapists in their day-to-day operations. They currently support upper limb rehabilitation for a range of disabilities. They aim to remove the struggles and pains that 1000's of therapists experience every day by reducing the physical labour required to rehabilitate a patient.

    Things you will learn

    • what Tech Gym does as a company
    • how Rowan found his passion to build technology for “good”
    • barriers to delivering evidence-based practice in Stroke rehabilitation
    • how Rowan started Tech Gym and tips and tricks on founding a start-up
    • how the "metaverse" and augmented reality will apply to rehabilitation

    Resources

    • LinkedIn - Scott Lynch https://www.linkedin.com/in/scottlynchct/
    • LinkedIn - Rowan Smith https://www.linkedin.com/in/rowan-j-smith/
    • Tech Gym - https://techgym.com.au/

    Support the Show.

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    41 分
  • Episode 14 - Alpha Lifecare
    2021/11/19

    In this episode Scott Lynch (Managing Director of Community Therapy) and Anton Croxford, (National Accounts Manager at Alpha Lifecare).

    Scott is Chair of the Australian Physiotherapy Association’s NSW Gerontology Committee and Managing Director of Community Therapy; a company he started 5 years ago that has grown to a team of 70 Physios, OTs, Dietitians, Speech Pathologists and Massage Therapists. Community Therapy delivers values-driven community, aged and disability allied health services across the Hunter and Central Coast regions of NSW.

    Today’s Guest

    Anton Croxford is the National Account Manager at Alpha Lifecare which was formed after a merger between Astris Lifecare and Alphacare in Feb 2021.

    Alphacare has been around for over 20 years and Astris Lifecare has been around over 40 years

    Alpha Lifecare has a mission to support medical professionals, aged care residents and rehabilitating patients on their healthcare journey with comfortable facility fit-outs and refurbishments, high-quality equipment and innovative tools.

    Things you will learn

    • What Alpha Lifecare does
    • How the equipment market has changed over the last 5 years
    • Complexities about equipment prescription in the community healthcare sector
    • How a collaborative approach is critical to successful community equipment prescription
    • How community healthcare challenges a your communication skills
    • How important procurement teams are at present with complex freight changes with imported equipment
    • How quality and compliance is a key focus in the equipment market
    • The challenges of a company merger during a pandemic

    Resources

    • LinkedIn - Scott Lynch https://www.linkedin.com/in/scottlynchct/
    • LinkedIn - Anton Croxford https://www.linkedin.com/in/anton-croxford-272709104/
    • Alpha Lifecare - https://www.alphalifecare.com.au/

    Support the Show.

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    46 分