AI is set to revolutionise housing associations, offering tools that improve operational efficiency, enhance tenant satisfaction, and enable proactive asset management. From chatbots to systems predicting repairs and rent arrears, AI is already gaining traction. Full-scale adoption and widespread integration are expected in the next two years. However, apart from a few specific AI applications, most housing associations lack a comprehensive AI strategy that addresses risks and opportunities across the entire organisation. Developing a strategic framework for AI will help housing associations mitigate risks and harness AI's full potential to improve tenant experience and long-term sustainability.

Join us as we explore effective marketing strategies, the role of agents, the applicant journey, and risk and compliance measures. We’ll delve into the technology, processes, and data strategies essential for attracting and supporting international students, drawing on our extensive experience with leading universities across the UK.

Are you already using elements of Microsoft's Power Platform but only in limited areas of your housing organisation? In this session, our Housing IT experts delve into Power Platform's advanced features and functionalities, which can elevate your IT operations from routine to revolutionary. Discover how to enhance efficiency, drive innovation, and extract greater value from Power Platform. Power Platform offers an expansive suite of tools for automating repetitive tasks, creating powerful applications, and generating actionable insights. These tools can transform housing organisations, cut costs, and improve resident services.