Send us a text

Imagine meeting a guy who can navigate a call center as smoothly as he handles a sailboat in the open Pacific—and who’s also known for his “007” charm in the background screening world. This week, we dive into a fascinating conversation with Craig Caddell, who’s seen the evolution of our industry from three guys in a narrow room to an international phenomenon. Join us to hear about Craig’s incredible career journey, a few surprises (think secret modeling gigs and talent agency stints), and his role in shaping the background screening landscape. This episode is packed with stories, laughter, and a hefty dose of inspiration.

Pro Conversation You don’t want to miss!

• The Early Days: Building a Screening Business from Scratch
  Craig shares his journey from being hired by Les to run the early ReferencePro days, handling employment and credential verifications with a small team. Find out how this three-man operation grew into a multi-million dollar business, navigating every challenge along the way.
• Outside the Office: A Life of Adventure and Family
  When he’s not behind a desk, Craig’s likely sailing across the Pacific, cycling Sonoma trails with his champion wife, or planning his next international meal. We get a peek into his personal life, from boat racing and modeling to family life in the beautiful Sonoma County.
• The Biggest Industry Shifts and Future Trends
  Craig discusses the rising costs of employment verifications, the growth of data reselling, and how private equity is reshaping the industry. Plus, he shares why background screening pros should be ready for AI-driven transformations and continuous court records monitoring.

You might also want to check out these resources

• PBSA - Professional Background Screening Association
• Connect with Craig Caddell

This episode is brought to you by Pre Employment Directory, the leading resource for background screening companies and services.

If this episode gave you a chuckle, a fresh perspective, or just a moment’s escape from the day-to-day, be sure to follow us, rate, and leave a review. Your support helps bring more stories to the table. And stay tuned for our next episode by checking our website or following us on LinkedIn.

Thanks for joining us!

Connect with US:

• Les Rosen
• Subscribe to our podcast
• Subscribe to our YouTube Channel