• Episode 2 - What the Customer Experienced

  • 2023/01/21
  • 再生時間： 26 分
  • ポッドキャスト

Episode 2 - What the Customer Experienced

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  • In today's episode, I spent some time talking with Director of Creative Services at Improving Atlanta, Jared Sims. The topic of our conversation is Customer Experience - which involves what a customer experiences at every touch point between the customer and your business. From sales, to support, to exit - how do your customers perceive your business? What are some of the ways to think about this? How do you approach understanding it?

    Listen and find out!



    Get full access to E. B. Spoke at ebspoke.substack.com/subscribe
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あらすじ・解説

In today's episode, I spent some time talking with Director of Creative Services at Improving Atlanta, Jared Sims. The topic of our conversation is Customer Experience - which involves what a customer experiences at every touch point between the customer and your business. From sales, to support, to exit - how do your customers perceive your business? What are some of the ways to think about this? How do you approach understanding it?

Listen and find out!



Get full access to E. B. Spoke at ebspoke.substack.com/subscribe
続きを読む 一部表示

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