Marliz Briano, Operations Manager at Cydcor, began her journey with the company six years ago as part of the compliance team. In this role, she oversaw agent onboarding and ensured ongoing regulatory compliance for representatives. As her responsibilities expanded, she transitioned into a leadership role, merging compliance with the service desk team to create a unified department focused on both compliance and operational support.

Marliz Briano, Operations Manager at Cydcor, shares how curiosity shaped her leadership journey. She opens up about the challenges of shifting from a hands-on doer to a leader who empowers others—and why that transition is harder than most people expect. We also dive into the power of hiring for culture fit, how a strong team environment fuels growth, and what it really means to live out a company’s vision instead of just talking about it.

Great leadership isn’t about knowing everything—it’s about being open to learning, adapting, and growing alongside your team. If you’ve ever struggled with stepping back, trusting your people, or figuring out how to create a culture where curiosity thrives, this episode is for you.

The People Strategy Podcast is proudly sponsored by the Leadership Development Program from Elevated Talent Consulting.

Are you supporting leaders who are new to people management? Transitioning into a leadership role requires more than just technical expertise—it’s about mastering time management, delegation, coaching, accountability, and change management.

This program empowers emerging leaders to develop their own leadership style while gaining the skills needed to lead with confidence. Partner with us to build stronger, more effective leaders.

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