In this inspiring episode of Task Me Anything, Adam Duffus welcomes real estate standout Steph Marshall from Harcourts Property Centre. Ranked in the top 1% of Harcourts agents internationally, Steph shares her journey from humble beginnings to building a powerhouse business supported by a dynamic virtual assistant team. Steph opens up about her personal challenges, her strategies for growth, and how smart delegation — particularly through VA support — has transformed her business and life.

This conversation is packed with honest insights about real estate, resilience, and the power of playing to your strengths.

Episode Breakdown:
00:00 — Introduction
Adam introduces Steph Marshall, highlighting her remarkable achievements and her strategic use of VAs.

01:00 — Getting to Know Steph
Quickfire questions reveal Steph’s guilty pleasures, work habits, favorite property features, and what she would outsource if she could.

03:00 — Steph’s Career Journey
Steph shares her story of starting at reception, moving through various roles, her time in London, and how she ultimately built her confidence to succeed in real estate.

05:30 — Overcoming Challenges in Sales
Steph discusses her initial reluctance toward prospecting and cold calling, and how persistence — and some creative outreach — landed her first listing.

07:00 — Recent Successes and Business Growth
Reflecting on her record months, Steph talks about how consistent relationship-building and repeat business have driven her success.

08:30 — How VAs Have Changed Her Business
Steph explains the crucial role her two VAs, Marco and Nora, play in maintaining a clean, powerful database and enabling her to focus on her strengths — without burning out.

10:30 — Looking Ahead
Steph shares her plans to grow her team and her goal of becoming a $1.2 million agent, emphasizing consistent effort, focus, and energy management.

11:30 — Closing Thoughts
Adam and Steph wrap up with mutual appreciation and excitement for what’s ahead in Steph’s career.