Today I interview Dr. Jess Mendoza, a cognitive psychologist turned UX researcher. Dr. Mendoza shares her inspiring story of being a first-generation college student, pursuing a doctorate, and eventually transitioning into the tech industry. We explore her academic journey, including conducting social experiments and presenting research globally, to making the leap to user experience. Key topics include the emotional challenges of moving away from family, the impact of community and networking, and the importance of persistence and curiosity in navigating career transitions. Jess also highlights the value of feedback and networking in successfully pivoting careers.

00:00 Introduction to the Push Pull Podcast
01:30 Meet Dr. Jess Mendoza: From Academia to UX
02:09 Jess's Early Life and Education
03:20 Discovering a Passion for Research
07:59 The Journey to Graduate School
11:49 Life and Challenges in Graduate School
19:54 Exploring Opportunities Beyond Academia
25:31 Navigating Online Security for Kids
26:31 Developing Educational Curriculums
27:39 From Grad School to Career Decisions
29:13 Discovering UX Research
30:03 The Grad School Dissertation
33:49 Networking and Career Pivot
38:48 Landing the First UX Job
44:49 Adapting to the Corporate World
49:02 Conclusion and Next Steps