In today’s episode of Compassion & Courage, Marcus invites Dr. Carolyn Ward to talk about the future of the healthcare information and patient centered care. Come listen to Dr. Ward highlight the importance of the human touch in healthcare and how people are irreplaceable in care giving and being present. Don’t forget to be present and just because you are in the room doesn’t mean you are present.

Key Moments:
00:00 – Introduction
00:44 – Dr. Carolyn Ward talks a little about herself and her career path
02:39 – Marcus asks what Particle Health is and what Dr. Ward is actively doing
06:16 – Marcus asks Dr. Ward a time where she has witnessed compassion
13:30 – Marcus and Dr. Ward talk about being present and compassionate with telehealth becoming more and more frequent
18:00 – Dr. Ward talks a little about the differences in human care and AI care
26:03 – Marcus asks his rapid-fire questions. Dr. Ward would leave us with “Just doing it” and on a more personal level “Be kind.”
34:55 – Thanks and goodbye!

Resources for you:
More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/
Learn more about Particle Health: https://www.particlehealth.com
Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/
Connect with Dr. Carolyn Ward on LinkedIn: www.linkedin.com/in/carolynleeward
Learn more about Marcus’ Books: https://marcusengel.com/store/
Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcast
Subscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast

More About Dr. Caroline Ward:
Carolyn Ward, MD, is the Director of Clinical Strategy at Particle Health. With a background spanning both clinical practice and product development, she is a dynamic leader with a strategic vision deeply rooted in her experience in healthcare. With a bachelor's in neurobiology from the University of Pennsylvania and a medical degree from Rutgers Robert Wood Johnson Medical School, Dr. Ward went on to complete her internal medicine residency at Rutgers Robert Wood and served as chief resident there. She then worked as a primary care physician at Forward as well as a clinical product lead in the digital health and telehealth space. She was able to bring that combination of medical expertise and scientific rigor to her strategic leadership role now at Particle Health, with a focus on clinical informatics and data products. Her ability to bridge the gap between clinical practice and product development positions her as a visionary leader in the evolving landscape of digital health applications.

Since the recording of this episode Dr. Carolyn Ward has also begun working at Ro as the Director of Clinical Product Strategy.

Date: 7/29/2024
Name of show: Compassion & Courage: Conversations in Healthcare
Episode number and title: Episode 149 – Putting the Care back in Healthcare with Dr. Carolyn Ward