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  • Throwback: Keep More Money with Outsourcing Your Phone Services

    Throwback: Keep More Money with Outsourcing Your Phone Services
    2024/09/20
    Join us in today's throwback episode as we talk with Sarah Allen from Ruby, a remote receptionist service that can streamline your business. Learn how to effectively bolster your reputation, earn more money, and save time and stress from your day to day. Episode Highlights: Sarah mentions that she began her professional career in the trucking industry. (5:53) Sarah discusses Ruby's goal of providing a better client experience and enhancing your reputation. (8:47) Sarah discusses their workforce in the United States. (11:23) Sarah explains that all of their receptionists go through extensive training because it's a difficult profession that must be able to be flexible and switch between different businesses. (12:50) Sarah discusses how they manage calls for the brokerage. (16:38) Sarah explains the types of feedback and reports that they provide to business owners. (25:26) Sarah discusses the service package they offer. (31:57) Sarah explains that their onboarding phase is when they determine what their client needs in terms of services. (36:02) Sarah discusses how companies may contact Ruby to learn more about their products and services. (47:15) If Sarah had a statement, piece of advice, or quotation that she wishes to display on a billboard for everyone to see. What would it be? (50:42) Key Quotes: “Ruby was born out of the idea of giving people back time in their day.” - Sarah Allen “All of our receptionists go through a lot of training, because it's a very hard job, they have to be flexible, and to just have that ability to switch between different businesses.” - Sarah Allen “It's your reputation on the line, and we take that very seriously. We are keeping your brand and we're keeping your reputation and that's the most important thing.” - Sarah Allen Resources Mentioned: Sarah Allen LinkedIn Ruby Cameron Pechia Thomas Comstock Valley Trucking Insurance
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    54 分
  • Throwback: Headache-free Fleet Management with TruckSpy

    Throwback: Headache-free Fleet Management with TruckSpy
    2024/09/06
    In this throwback episode of Get a Load of This podcast, Cameron Pechia, and Ryan Young are joined by Flint Holbrook, President of TruckSpy. We talk with Flint about using his fleet ownership experience and tech curiosity to create a platform to make truck fleet management a seamless process. Episode Highlights: Flint discusses his background and how he came to work in the trucking industry. (2:30) Flint shares that one of his defining moments was when he initially misread the market. (8:04) Flint explains that he enjoys a lot of tech stuff and sets that as a strategy for his company, TruckSpy, the all in one fleet telematics system. (11:31) Flint explains how TruckSpy’s drive camera uses artificial intelligence to identify risky driving behavior. (17:05) Flint shares some of the application features that they offer for their ELD, and its edge over other applications. (23:05) Flint goes into detail about their objectives and tactics for this year, and looks ahead to the future. (27:10) Flint shares how he built his company's culture and what he does to maintain it. (35:55) Flint talks about what the customer journey looks like at TruckSpy. (42:03) Flint reveals their plans to start a podcast. (49:09) Flint discusses why its a challenging time in the trucking industry right now. (51:03) Flint talks about time, the ultimate limiting factor. (55:36) Key Quotes: "If you can make the technology super easy for the driver, they'll use it, which as I'm sure that you guys know can be a big challenge." - Flint Holbrook "It's really important that if you're in the tech world, you can't just be like the tech guy. You've got to understand the business case of why are you building what you're building in order to solve your customer's needs.” - Flint Holbrook “We're not the cheapest provider, we are the highest value provider.” - Flint Holbrook Resources Mentioned: Flint Holbrook LinkedIn TruckSpy Cameron Pechia Thomas Comstock Ryan Young Valley Trucking Insurance
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    1 時間 1 分
  • Throwback: Leveraging Your Connections

    Throwback: Leveraging Your Connections
    2024/08/23
    In this throwback episode of Get a Load of This podcast, Cameron Pechia, Thomas Comstock, and Ryan Young are joined by Richard Glaubitz, Commercial Equipment Sales at Kenworth Sales Company. Join us as we chat with Richard about how to use your current network to bolster growth and improve your bottom line. Also discussed, Kenworth quality, current supply line issues, and education. Episode Highlights: Richard shares his background story, how he got into the trucking industry, and what he is doing now. (3:13) Richard shares what his CB handle would be if he had one. (6:58) Richard shares his insights on the importance of life experience compared to education. (13:30) Richard explains how their business brings value and how clients can contact them. (15:33) Richard shares that the four pillar structure has a great impact on his daily living. (28:35) Richard explains that a lot of people knock how important having good insurance is. (33:20) Richard advises everyone that we need to be experts in our chosen field. (38:31) Richard shares what is happening in his life currently and how he is functioning at a high level at work. (43:16) Richard shares his insights regarding the innovation that is happening in the industry right now. (48:51) Richard explains some of the common problems that are occurring now in the industry. (57:21) Richard shares a piece of advice that would be helpful to people that are starting in the industry. (1:02:16) Key Quotes: "I put a ton of time and effort into finding the best practices and ways to find drivers." - Richard Glaubitz "There's plenty to learn about the world of logistics. I call it the invisible industry because nobody even really ever thinks about it, but it's the backbone of the entire country." - Richard Glaubitz "A lot of people, they knock how important having good insurance is. And it's so unfortunate because one bad claim can put you out of business." - Richard Glaubitz Resources Mentioned: Richard Glaubitz LinkedIn Kenworth Sales Company. Cameron Pechia Thomas Comstock Ryan Young Valley Trucking Insurance
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    1 時間 5 分
  • Throwback: Stick to the Stats - Using Industry Research to Improve your Operation and the Way the Country Moves

    Throwback: Stick to the Stats - Using Industry Research to Improve your Operation and the Way the Country Moves
    2024/08/09
    In this throwback episode of Get a Load of This podcast, we sit down with Rebecca Brewster of the American Transportation Research Institute (ATRI) and discuss the work their organization is doing to improve the industry as a whole and how it relates to your business. ATRI is a 501(c)(3) not-for-profit research organization headquartered in Arlington, Virginia, with offices in Atlanta, Minneapolis, Sacramento, and New York. Episode Highlights: Rebecca explains that the American Transportation Research Institute’s mission is research to improve the trucking industry's safety and productivity. (3:36) Rebecca shares her background story and how she joined the American Transportation Research Institute. (5:42) Rebecca explains that the American Transportation Research Institute is a 501(c)(3) organization that is limited to research and education, not advocacy or lobbying. (9:12) Rebecca shares her duties and responsibilities as the President and CEO of the American Transportation Research Institute. (13:08) Rebecca shares of few of her favorite research studies by the American Transportation Research Institute explains their value. (17:47) Rebecca talks about the work they did on the hours of service rules that captured the attention of Congress and FMCSA. (29:05) Rebecca shares how the selection of participants takes place in a study. (34:55) Rebecca discusses their research for the green initiative. (38:50) Rebecca talks about some of the technological advances or tools that they have researched that could be coming to the trucking industry. (48:12) Rebecca shares their organization’s motivation for their study on owner operator versus company drivers. (51:10) Key Quotes: "We're bringing this empirical data set that convinces policymakers to invest in transportation infrastructure at the place where it's going to make a difference for the industry." - Rebecca Brewster “Sadly, here we are in 2021, still talking about the need for more truck parking. And if any of your listeners have heard me present or heard me on other platforms, it is an issue I am tremendously passionate about.” - Rebecca Brewster “When individuals make contributions, it's actually a charitable tax deduction for those organizations or individuals, but it goes straight into a restricted fund. And we can't use it for rent or anything like that. It goes just to cover our time and other expenses associated with doing research.” - Rebecca Brewster Resources Mentioned: Rebecca Brewster LinkedIn American Transportation Research Institute Cameron Pechia Thomas Comstock Ryan Young Valley Trucking Insurance
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    58 分
  • Throwback: Road to Success from the Mouth of a Trucker with John Marienau of Origin Transport

    Throwback: Road to Success from the Mouth of a Trucker with John Marienau of Origin Transport
    2024/07/26
    In this throwback episode of Get a Load of This podcast, Cameron Pechia, Thomas Comstock, and Ryan Young are joined by John Marienau, Managing Director of Origin Transport. John talks about his decade plus of trucking experience and navigating challenges to use them to excel in his company's growth and success. Episode Highlights: What is John’s CB handle? (2:43) John discusses his background and motivation for starting his company. (6:12) John shares that his company’s biggest strength is that they embrace failure. (11:43) John explains how Origin Transport takes pleasure in their services. (18:48) If someone decides to acquire a vehicle, John advises them to plan realistically. (23:32) John discusses their objectives for 2022. (25:34) John explains what prompted them to alter their minds and focus on holistic growth. (31:43) John discusses their team culture and the development of their hiring process. (36:15) John mentions that the drivers have far more experience than he has. (47:42) John mentions that their major focus this year is process and procedure. (53:33) John discusses how his wife motivates him in his daily tasks. (1:00:05) John says that entrepreneurs, truck drivers, fleet managers, and owners shouldn't be afraid to put their heads down and try new things even if they don't work out at first. (1:02:32) Key Quotes: “For us, when people see an Origin truck, we want people to say Origin takes pride in what they do, and they care about what they do.” - John Marienau “Our biggest thing in Origins has been, how do we obtain awesome talent and make them a true part of the team and give them a life, and offer them what they need to have a great family life and financial life and security.” - John Marienau “Don't be scared to put your head down and fail. I mean, take the risk. Risk is a good thing, risk isn't a bad thing. And failure is a good thing. It's not a bad thing.” - John Marienau Resources Mentioned: John Marienau LinkedIn Origin Transport Cameron Pechia Thomas Comstock Ryan Young Valley Trucking Insurance
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    1 時間 6 分
  • Throwback: Money Talks - Planning for Financial Success in the Trucking Industry with Erik Garcia

    Throwback: Money Talks - Planning for Financial Success in the Trucking Industry with Erik Garcia
    2024/07/12
    In this throwback episode of Get a Load of This podcast, Cameron Pechia, Thomas Comstock, and Ryan Young are joined by Erik Garcia, Certified Financial Planner (CFP®), Owner of Garcia Financial Group and Host of the Stuff About Money They Didn’t Teach You In School podcast, to discuss using a AAA roadmap approach to financial freedom using your trucking revenue. Episode Highlights: Erik introduces himself and explains that he is a Certified Financial Planner (CFP®). (04:09) Erik shares that “fiduciary” is a fancy word for "I have to provide my clients suggestions and guidance that are in their best interests." (04:20) Erik mentions that financial planning and advice are becoming an increasingly important element of his profession. (06:10) Erik thinks that running a business is similar to running a household. (12:02) Erik believes that just making a lot of money does not equate to financial success. Successful people turn their earnings into wealth. (18:18) Erik agrees that owners make money by increasing the effectiveness and efficiency of their businesses. (36:46) Erik loves writing and is a huge fan of technology and digital. (41:19) Erik advises one simple rule, which is not spending all of your income. (43:39) Erik believes that the greatest approach to begin financial planning is just to become conscious of how you spend your money. (48:39) Erik shares the importance of giving. (58:33) Key Quotes: “That's what planning is, we are saying hey, where do you want to go? Okay, why is it important for you to go there? And let's make sure we're on the right track to get there. And money is the vehicle that's going to get you there.” - Erik Garcia, CFP® “The key to building wealth is spending less than you make and saving as much as you can and not doing anything foolish with your money. No matter what income you make.” - Erik Garcia, CFP® “Owners make money by making the business more effective, more efficient. By planning,” - Erik Garcia, CFP® Resources Mentioned: Erik Garcia, CFP® - LinkedIn Garcia Financial Group Stuff About Money They Didn’t Teach You In School Cameron Pechia Thomas Comstock Ryan Young Valley Trucking Insurance
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    1 時間 7 分
  • Throwback: Abhishek Gupta - Improving Driver and Operational Safety Through Tech and AI with KeepTruckin

    Throwback: Abhishek Gupta - Improving Driver and Operational Safety Through Tech and AI with KeepTruckin
    2024/06/28
    In this episode of Get a Load of This podcast, Cameron Pechia, and Ryan Young are joined by Abhishek Gupta. Abhishek is a Director of Product at KeepTruckin, leading their Safety, Compliance & Insurance products. KeepTruckin is a leading fleet management provider that recently launched a new AI dashcam, helping fleets reduce accidents by 30%. Episode Highlights: Abhishek tells us about KeepTruckin and what they do. (2:27) Abhishek shares what his CB handle would be if he had one. (5:48) Abhishek discusses the initiatives that will be rolling out that will be beneficial to KeepTruckin users. (7:33) Abhishek shares identifiers for an accident and what they do to increase safety for their users. (15:03) Abhishek explains that their company is backed with data and videos to study the reduced frequency of accidents for drivers. (19:21) Abhishek shares other things that his company does for drivers, customers, and other clients. (25:12) Abhishek shares how they work in a preventive maintenance and predictive maintenance realm. (34:21) Abhishek explains that their products are very user-friendly and anyone can become familiarised with it in minutes. (38:55) Abhishek talks about some of the things that are coming up that customers should expect. (41:40) Abhishek shares a message that he would want to put on a billboard if given an opportunity. (46:59) Abhishek gives out some of the features that their dashcam product has to offer. (47:53) Key Quotes: "We're a strong believer in transparency, and making sure that there are open lines of communication between fleets and drivers, and trust." - Abhishek Gupta “We do work in a preventative maintenance into a predictive maintenance kind of realm where we collect data from these vehicles or codes and things like that, and then we can use that to help customers understand where these issues are going to be. So, we do have a pretty kind of robust offering there.” - Abhishek Gupta “I think we have a real kind of obligation to make them safer on the road with some of the products that we're making. And so, we are really sort of bullish on what we do in terms of the impact we can have with safety and really think that the work we do really matters." - Abhishek Gupta Resources Mentioned: Abhishek Gupta LinkedIn KeepTruckin Cameron Pechia Ryan Young Valley Trucking Insurance
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    53 分
  • Throwback: Blythe Brumleve - Effective Marketing Strategies To Grow Your Business

    Throwback: Blythe Brumleve - Effective Marketing Strategies To Grow Your Business
    2024/06/14
    In this throwback episode of Get a Load of This podcast, Cameron Pechia, Thomas Comstock, and Ryan Young are joined by Marketing guru Blythe Brumleve. Blythe provides us valuable insight into the marketing world and what it means to motor carriers today. Join the conversation and learn how to grow your business more effectively. Episode Highlights: Blythe shares that if she had a CB handle she would use Jags Apologist. (1:53) Blythe shares her background story, how she started and what drove her towards the trucking industry. (4:17) Blythe gives her insight into the mistakes she made in the past and how others might avoid making the same mistakes. (7:57) Blythe shares techniques on how to use the correct platform to connect with your clients. (12:29) Blythe talks about her podcast, the Blythe Brumleve Digital Media Podcast. (20:57) Blythe explains the turnaround time she has with brand building for her clients. (25:22) Blythe shares her insights about drivers having the best advantage in social media content. (38:06) Blythe answers a question about clients that do not want to be on camera. (40:37) Blythe shares what clients can expect from her company, and what she can do to help her clients. (46:52) Blythe gives an idea of how much time and money a company can save by having her services. (51:32) Blythe shares more of the services she offers to clients, based on their specific needs. (56:53) Blythe ends the episode by giving a final message to all the listeners. (1:03:21) Key Quotes: “99% of people aren't ready to make a purchase. It's the 1% of people that when they are ready to make that purchase, hopefully, they think of your brand first.” - Blythe Brumleve “And, I think a lot of companies out there already have some great stories. drivers within logistics, drivers have hands down the best social media. - Blythe Brumleve “If you want to start somewhere, start with simple social media clips with your subject matter experts.” - Blythe Brumleve Resources Mentioned: Blythe Brumleve LinkedIn Digital Dispatch Brumleve Brands Blythe Brumleve Digital Media Podcast Cameron Pechia Thomas Comstock Ryan Young Valley Trucking Insurance
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    1 時間 6 分