Send us a text

Join us in exploring the immense value of state association involvement and its transformational impact on the limousine and ground transportation industry. In this episode, Ken and James welcome Mike Rose from My Limousine Service to share insights from his remarkable career journey and his leadership within the industry. In this episode you'll learn

• How Mike leaned in to market demands, especially during the COVID-19 pandemic where he used downtime to re-tool his business.
• How Mike applies his firefighter and 911 call center experience to building his chauffeur business
• Why culture is important, and how your office can be part of the client experience
• How the industry is shifting from competitive to collaborative among operators, driven by association initiatives
• How training and safety programs can affect the ongoing insurance crisis, including rising rates
• Insights into the lagging technology advancements in the transportation industry and the necessity for modernization to enhance efficiency and client experience.

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mike-rose-7526019/
Visit My Limo website: https://www.mylimo.com/

Send us a text

Growth for the sake of growth is the ideology of the cancer cell.

For a chauffeured transportation company, it should be growth for the sake of profit.

In this episode, Ken and James dive deep into the economic framework of ground transportation businesses and breaking down the “profit equation” into its component parts. Drawing from the analysis of 250 companies, Ken shares insights that differentiate thriving businesses from those merely surviving.

Key takeaways from this episode:

• Maintaining a profit equation is critical, with operational costs ideally no more than 55% of total revenue.
• Understanding the importance of balancing the owner’s salary with annual distributions to ensure financial health.
• Diversification in services and fleet to maintain higher gross margins and reduce operational risks.
• The significance of pricing strategy based on actual costs rather than competing with lower-priced models.
• The need for consistent W-2 income for securing loans and retirement planning, aligning with IRS recommendations.

Take the next step and apply these insights to your business. Enroll in the Driving Financial Success program today: https://www.drivingtransactions.com/financialsuccess

Send us a text

It’s no longer air vs ground transportation. It’s all one experience from the minute the passenger steps out their door to the minute they arrive back.

In this episode, Ken and James sit down with Susan Lichtenstein, VP of Sales at HQ, to shine a light on trends and technology in the corporate travel industry. In this episode, you’ll learn:

• How technology can help operators modernize their business, allowing for real-time vehicle tracking, automated expense management, and enhanced safety measures.
• Why operators must think of the entire passenger experience
• What to expect from self-driving cars, robotic transportation systems, and the continued growth in electric vehicles and micro-mobility solutions.
• Why the industry needs more women and diversity in leadership roles to foster innovation and improve customer experience.

Connect with Susan on LinkedIn: https://www.linkedin.com/in/susanlichtenstein/
Visit the HQ website: https://hqtravel.com/