Think talent management is just another HR buzzword? Think again!

In this new podcast episode, I’m joined by Ginger Craig—an executive coach with over 20 years in the field—who recently led a transformative leadership program for BRC, a North Carolina-based firm known for putting people first.

Together, we explore why a true investment in talent is key to retention, productivity, and making your firm a place where people want to stay. Ready for real-world strategies to develop your team?

In this episode of the Accounting Talent Podcast, Rob Brown talks with executive coach Ginger Craig about why leadership development is the cornerstone of employee retention in accounting firms. Using the successful case of BRC, they explore how leadership investment can transform firm culture and engagement.

Key Takeaways:

• Leadership is more than technical skills; it requires fostering trust and clarity.
• Firms that don’t invest in leadership face higher turnover and hidden costs.
• BRC’s commitment to developing leaders resulted in actionable, specific feedback.
• Sustainable learning requires practical, real-world practice and peer accountability.
• Strong leadership fosters a feedback-rich culture that retains top talent.
• Starting small and staying consistent makes leadership changes stick.
• Firms need senior leadership buy-in for development programs to succeed.

Killer Quotes:

• "Firms that ignore leadership training are losing talent."
• "Technical expertise alone won't keep your best people."
• "Strong leadership isn't optional; it’s survival."
• "Leadership training must go beyond theory."
• "Feedback culture is key to retention."
• "Small, consistent learning builds sustainable leadership."
• "Effective leaders inspire and retain talent."

You can watch this specific episode on our YouTube Channel here: [LINK]

This is the Accounting Talent Podcast, dropping every Thursday to accounting professionals, finance specialists, software vendors, tech providers and influencers in the accountancy, CPA and bookkeeping space. If you'd like to sponsor the show and elevate your brand with our audience, reach out to show host Rob Brown on LinkedIn and his team will reach out to fix up a chat to explore.

Check out the Accounting Talent page on LinkedIn for more relevant content on getting ahead in the hiring game:

https://www.linkedin.com/company/talent-in-accounting

Thanks to our sponsors:

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