AI: Value Creation and Destruction S10 E1
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AI: Value Creation and Destruction S10 E1
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This podcastand free dowloadable report ( in the podcast script) by Peter Cobbe :"AI: Value Creation and Destruction" explores the dual nature of Artificial Intelligence, highlighting its capacity to both generate and erode value within organisations. It meticulously details how AI can enhance primary and support activities across a business's value chain, from optimising logistics and production to revolutionising marketing, sales, and human resource management. Conversely, the text warns of significant risks, including financial losses due to biased AI, cybersecurity vulnerabilities, and high implementation costs, alongside the erosion of intangible assets like reputation and trust through poor customer experiences or job displacement. Ultimately, the author concludes that the success of AI implementation hinges on strategic intent, data quality, ethical considerations, human oversight, and continuous evaluation to mitigate its destructive potential and fully unlock its benefits.
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