In this episode, I interview Lawanda "Elle Michell" Hall, CEO and Founder of Intelligent Intentions LLC, for a powerful and inspiring conversation. Elle is one of my only guests who intentionally pursued a career in insurance. She opens up about her early passion for math and her decision to pursue actuarial science at Georgia State University. She eventually transitioned to a concentration in risk management and insurance as she was drawn to the problem-solving possibilities. It’s no surprise she excelled in her career, but ran into limitations in corporate, which inspired her to seek out her “Oz” - somewhere Elle could show up fully herself and feel the fullness of her passion for insurance.

We talk about her visionary work with the Professional Development Academy (PDA), which is a career readiness program that equips students in risk management with real-world coaching, exposure, and tools to confidently navigate their careers. Elle also shares an amazing perspective on integrity being something evergreen and not selectively applied. Elle challenges us to think differently about how we value people inside organizations, viewing employees as complex, volatile, and highly valuable assets.

In my second collaboration episode with ISC Group, I interview Carmen Powell, CEO of the ISC Group, to explore a topic that’s rarely addressed out loud: ageism in the insurance industry. Carmen shared eye-opening insights into how age-related bias against women often hides in plain sight: being overlooked for promotions, subtle pay inequities through job title manipulation, or job descriptions written to favor younger candidates. We discussed how this issue is deeply intertwined with gender bias and how it quietly impacts confidence, career progression, and leadership visibility. Carmen shared that many of the barriers women face begin as early as 45, and for some, even earlier.

We also talked about the incredible untapped value of experienced women in insurance and the need for inclusive re-entry pathways, particularly for those returning after caregiving. Carmen highlighted how ISC Group is actively building networks and opportunities for mid- to late-career women to reclaim their professional power and stay visible. We discussed the importance of intergenerational collaboration, male allyship, and intentional policy change. Carmen’s message is clear: experience isn’t a liability. And we need to create space for women to own it, share it, and thrive at every stage of their careers.

In this episode, I had the pleasure of speaking with Erika Duda, Founder and CEO of InsureQuest, about her refreshingly human approach to building confidence, clarity, and career growth in the adjusting world. With 20+ years of experience, Erika brings a well-rounded perspective to what adjusters really need to thrive. We talked about the inspiration behind InsureQuest, her mission-driven training and onboarding company, and how she’s closing critical education gaps in the industry. Erika also shared how the 2008 recession helped her realize that careers are personal, and the most powerful thing we can do is take ownership of our path.

Our conversation also explores Erika’s recent diagnosis with a brain disorder and her neurodivergent identity, experiences that have challenged her deeply but also reshaped the way she leads and creates. From introverted conference strategies to resilience in entrepreneurship, Erika speaks with honesty and strength about what it takes to show up fully as yourself.