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  • Why Most Dealerships Struggle With Leadership—and What This GM Did Differently - John Roberts
    2025/05/23

    In this episode, my guest is John Roberts, General Manager of Roberts Motors in Alton, Illinois. John’s family has been in the car business for over 70 years, and he’s got a perspective that’s not just shaped by longevity—but by deep transformation.

    We talk about what it really means to lead people, not just manage them. John shares how he went from being a shy porter who avoided conversation to running a dealership that’s grown over 30% this year. He opens up about the turning points in his career, the hard lessons, and why leadership has nothing to do with titles and everything to do with how you show up for your people.

    We also talk about:

    • Why telling people what to do doesn’t work (and what actually does)
    • The practical changes that helped John and his team boost performance
    • What a simple daily check-in can do to shift culture and accountability
    • Why humility—not ego—is the real power move in leadership
    • And how to recognize when you’re the one who needs to grow

    We also dive into some real talk about coaching, feedback, and how those uncomfortable moments—the ones where people doubt you—can fuel your biggest breakthroughs.

    If you’re a GM, sales leader, or just someone who wants to lead better and connect more with your team, this one’s worth the time. It’s honest, it’s useful, and you might hear a bit of your own story in John’s.

    Take a listen.

    Enjoying the show? Subscribe and leave a review on your favorite podcast players!

    • Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
    • Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

    Connect with John Roberts

    • LinkedIn: https://www.linkedin.com/in/johnrobertscarguy/

    Connect with Bart Nollenberger:

    • LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
    • Facebook: https://www.facebook.com/BartNollenbergerCoaching
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    44 分
  • Chris Saraceno: What If Your Life’s Success Was Just Five Questions Away?
    2025/05/16

    In this episode, my guest is Chris Saraceno, Vice President and Partner at Kelly Automotive Group, and the author of The Theory of Five — a framework that’s been quietly transforming how top performers live and lead.

    We talk about the five key areas that shape a fulfilling life — faith, relationships, parenting, finance, and health — and the five people you spend the most time with that either pull you forward or hold you back.

    But this isn’t just theory.

    Chris shares real-life stories and practical questions you can ask yourself right now to take stock of where you’re at and who you’re becoming. We break down:

    • How to find mentors in every area of your life (and why you don’t need just one)
    • The link between your personal health and your professional success
    • Why the people closest to you might be keeping you stuck — and how to shift that dynamic
    • And how middle managers in dealerships (or any organization) can grow beyond the grind

    You’ll also hear why consistency matters more than intensity, why emotional intelligence is your secret weapon, and how asking the right questions leads to breakthrough.

    This episode is full of honest insights and actionable takeaways — especially if you’re ready to stop drifting and start building a life that matters.

    Enjoying the show? Subscribe and leave a review on your favorite podcast players!

    • Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
    • Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

    Connect with Chris Saraceno

    • LinkedIn: https://www.linkedin.com/in/chrissaraceno

    Connect with Bart Nollenberger:

    • LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
    • Facebook: https://www.facebook.com/BartNollenbergerCoaching
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    48 分
  • What Most Manager Gets Wrong About Leadership - And How to Break Free
    2025/05/09

    Ever wonder why some leaders transform entire teams while others just manage to keep the lights on?

    In today’s solo episode, I’m pulling back the curtain on a strategy that’s not just another leadership theory – it’s the secret sauce to turning average managers into powerhouse leaders. And it all starts with one question: Are you a Level 4 Leader?

    You’ve heard me talk about John Maxwell’s 5 Levels of Leadership, but today, we’re going deeper – way deeper.

    We’re diving into:

    • How a high-performing sales rep went from top dog to terrible manager in record time – and what every dealership owner needs to learn from it.
    • The critical shift from position-based leadership to people development leadership – and why this is the sweet spot for dealership success.
    • The 5 essential elements of a high-performance environment, from vision to activating your team to become self-coaching powerhouses.
    • Why emotional intelligence is the missing link in almost every underperforming leader – and how to level up quickly.
    • Why most managers get stuck at Level 1 – and how to level up to people development leadership (the real moneymaker in the dealership world).

    And here’s the kicker – I’m sharing the blueprint for my new Transforming Leadership in the Dealership webinar series, packed with the kind of insights that can shift your entire organization’s trajectory.

    If you’re ready to stop managing and start leading, if you’re serious about transforming your team from average to unstoppable, this episode is your blueprint.

    Enjoying the show? Subscribe and leave a review on your favorite podcast players!

    • Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
    • Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

    Connect with Bart Nollenberger:

    • LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
    • Facebook: https://www.facebook.com/BartNollenbergerCoaching
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    38 分
  • How Mike Luner Holds $4K Gross Per Car Without Charging Over MSRP
    2025/05/02

    What if I told you that there’s a Toyota dealer in the Midwest pulling $4K in front-end gross per unit… without ever charging over MSRP?

    Yeah, read that again.

    In this episode, I sit down with my good friend and industry powerhouse, Mike Luner—a guy I’ve known and respected for over 30 years. Mike isn’t just running a dealership. He’s building a culture where process, profit, and people all win. We talk about real leadership, real margins, and real strategies that actually work in today’s market—even with all the noise about margin compression.

    Here’s what we dive into:

    • How Mike turned a small-town Toyota store into a gross-generating machine (think $800K+ in front-end just from Seal Jet and Diamond Fusion)
    • His bulletproof trade-in strategy that starts low and wins big—every time
    • Why his salespeople are averaging $85K/year and not leaving
    • The secret to consistent leadership: Friday sales meetings (for 40 years straight!) and never being too good to sweep the lot
    • Why 50+ cars/month from a full-time buyer is about to change his used car game
    • Plus: We talk about how to train like champions, present like pros, and lead like servant-hearted operators

    If you’ve ever wondered how to actually hold gross in a compressed market, build a process that sticks, or lead a team that wants to stay and grow with you—this is the episode.

    Enjoying the show? Subscribe and leave a review on your favorite podcast players!

    • Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
    • Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

    Connect with Mike Luner

    • LinkedIn: https://www.linkedin.com/in/michael-luner-50817093/

    Connect with Bart Nollenberger:

    • LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
    • Facebook: https://www.facebook.com/BartNollenbergerCoaching
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    42 分
  • How to Build a Winning Sales Team From the Ground Up
    2025/04/25

    What if I told you… sales isn’t just something you do — it’s who you become?

    In this solo episode, I’m opening up the playbook.

    From watching my mom take over the family dealership with zero experience and turning it into a powerhouse, to my own journey through sales, leadership, AutoNation, Maxwell Leadership, and now running coaching bootcamps — I’m laying it all out.

    But this episode isn’t about my story…

    It’s about how you can take real action in yours.

    Here’s what we get into:

    • The spark that reignited my love for sales training (and how God used a coffee shop to do it).
    • Why most salespeople don’t lack motivation—they lack meaningful goals.
    • A simple goal-setting exercise that will change the way your team thinks (and sells).
    • The three types of customers you must understand — and the one that makes the biggest difference.
    • Why your people need more than process—they need purpose. And how you help them find it.
    • A breakdown of the Auto Mastery Bootcamp framework—from mindset to metrics, and everything in between.

    Plus…

    I’ll give you the exact exercise we use in our bootcamps that gets sales teams fired up and focused. It’s practical, repeatable, and it works. And if you want to steal it? Be my guest.

    This episode is for the leaders who care.

    For the ones ready to develop their people—not just manage them.

    And for anyone who knows deep down… there’s more potential in the room.

    Enjoying the show? Subscribe and leave a review on your favorite podcast players!

    • Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
    • Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

    Connect with Bart Nollenberger:

    • LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
    • Facebook: https://www.facebook.com/BartNollenbergerCoaching
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    37 分
  • How to Build a Dealership Culture That Actually Works
    2025/04/18

    In this episode, my guests are Kyle Newsom and Tom Fennen, co-founders of Visperio—a company on a mission to transform dealership leadership from the inside out. We talk about everything from emotional intelligence in fixed ops to the leadership philosophies that are actually moving the needle in today’s fast-paced automotive world.

    These guys aren’t just dropping strategies...

    They’re challenging the entire way we think about leadership in the dealership.

    Here’s why you should hit play:

    • You’ll learn how to move from "managing numbers" to leading people
    • Discover why kindness is accountability in disguise
    • Find out the #1 mindset shift new service managers need to make
    • Learn how emotional intelligence directly impacts your team’s retention and performance
    • And—why selling time (not just services) could change your fixed ops game

    Plus, you’ll hear Tom drop wisdom like “It’s not about being right, it’s about getting it right”… and Kyle’s reminder that we’re not selling oil changes—we’re selling time. Every word in this one is gold.

    If you’ve ever felt stuck between the numbers and the people...

    If you’ve ever wondered how to lead with both strength and softness...

    Or if you're just tired of turnover and know there’s gotta be a better way—

    Then this one’s for you.

    Enjoying the show? Subscribe and leave a review on your favorite podcast players!

    • Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
    • Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

    Connect with Kyle Newsom

    • LinkedIn: https://www.linkedin.com/in/kyle-newsom-650720110/

    Connect with Tom Fennen

    • LinkedIn: https://www.linkedin.com/in/tom-fennen-49931059/

    Connect with Bart Nollenberger:

    • LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
    • Facebook: https://www.facebook.com/BartNollenbergerCoaching
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    54 分
  • A New Way to Lead: How These Car Dealers Built a Culture That Wins
    2025/04/11

    In this episode, I sit down with two incredible leaders—Mickey Seelye, President of Seelye Automotive Group, and Stan Qualls, GM and culture driver—to unpack what really drives sustainable success in the car business.

    Here’s the twist: it’s not about selling more cars.
    It’s about serving more people.

    Whether you're a GM, GSM, sales leader, or dealer principal, this conversation will challenge how you see your role—not just as a business operator, but as a leader who carries real influence at home, in the store, and beyond.

    In this episode, we talk about:

    • The wild origin story of Seelye Auto Group: from janitor to dealer principal
    • Why culture beats commission plans—and how to build one that actually lasts
    • Leading with faith in a high-pressure, high-performance industry
    • What’s really keeping your managers up at night—and how to show up for them
    • Identity, burnout, addiction, redemption... and why your best days are still ahead

    If you're in the auto industry and you’ve ever felt like:

    • You're great at the grind, but struggling to connect with your team
    • You're hitting the numbers, but something’s missing at home
    • Or you’ve lost yourself chasing titles, trophies, and 20 Groups…

    …this episode is your reset button.

    It’s raw. It’s honest. And it’s exactly what more dealers need to hear in today’s business climate.

    Enjoying the show? Subscribe and leave a review on your favorite podcast players!

    • Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
    • Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

    Connect with Anthony Birdsong

    • Instagram: https://www.instagram.com/anthony_bird_brand/

    Connect with Bart Nollenberger:

    • LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
    • Facebook: https://www.facebook.com/BartNollenbergerCoaching
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    51 分
  • How Anthony Birdsong Overcame Trauma to Build a #1 Car Dealership
    2025/04/04

    What if I told you the most powerful leadership lessons don’t come from business school… but from pain, adversity, and choosing to rise when life tries to bury you? That’s exactly what my guest, Anthony Birdsong, brings to this episode—and trust me, you’re not ready for how real it gets.

    What We Talk About:

    In this raw, unfiltered conversation, Anthony peels back the layers of his incredible journey—from being raised amidst addiction and instability to building Maryland’s #1 independent used car dealership. We talk about what it takes to lead a team of 60 with heart, humility, and hustle. Anthony shares how the darkest moments of his life, including childhood trauma and nearly losing everything during COVID, became the fuel for his transformation.

    You’ll hear how faith, relentless self-awareness, and the power of personal development reshaped his life—and how his wife and son became the ultimate anchors in his storm. There’s wisdom here for anyone who’s ever felt stuck, broken, or unsure of their worth. We also dig deep into what real leadership means, and how being “just a used car dealer” is only a small part of why Anthony’s story matters.

    Whether you’re in the car biz or not, this episode will challenge you, move you, and maybe even push you to confront your own story with new courage.

    Enjoying the show? Subscribe and leave a review on your favorite podcast players!

    • Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
    • Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

    Connect with Anthony Birdsong

    • Instagram: https://www.instagram.com/anthony_bird_brand/

    Connect with Bart Nollenberger:

    • LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
    • Facebook: https://www.facebook.com/BartNollenbergerCoaching
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    39 分