Effective performance management is the garden in which your employee's develop into their best selves, but each employee needs individual attention and care to effectively grow. In this episode your favorite podcasters discuss the dynamics of developing teams, including understanding each staff member's ambitions and how to uncover where and why they want to go in their career. Tiff and Carl then discuss the power of rating scores and how to treat people fairly and representative of their level of achievements and where they can go into the future.

Part two of this very special episode sees our hosts continuing to discuss the concepts behind results, including understanding the importance of making the journey just as meaningful as the destination to increase the sustainability of the achieved results.

This week, our hosts start the show discussing their favorites from their travels before diving into the 5th of Lencioni's 5 functions/dysfunctions of a team: results. You'll hear conversations about the importance of making sure that results are in alignment with the mission and vision of not just the organization, but each team member as well.

Part Two sees our gracious hosts continue their discussion on the need for accountability and what it looks like in practice. You'll hear tips from experts such as Wakeman and Kouzes and Posner and ends with reflective questions to ponder.

Part 2 of our episode on commitment sees our dastardly duo dive deeper into the challenges associated with employee commitment before discussing the factors that lead to improved performance and engagement; most notably the power of setting meaningful expectations. Tiff and Carl then discuss how treating staff well creates improved customer service before providing tips for improved employee relations.

How committed are you? What prompts your level of commitment? Your job? Your team? Your boss? Your value system? Your paycheck? This episodes sees our super friends tackle the specifics our what drives our commitment and engagement levels, and discuss the different drivers that attract us to a job and drive us from a job.

Part two of this episode sees our fearless leaders(hip trainers) explore our reactions to conflict situations, including the personas we take on when we face the personal triggers, aka red flags, that lead to our emotional responses. Tiff and Carl then provide strategies to address conflict, including Carl's favorite model for navigating a difficult conversation. Tiff then discusses the three options leaders have when faced with challenging situations before offering resources for managing conflict.