In this episode of the Learning While Working Podcast, Rance Green talks about the transformative power of storytelling in learning. He shares his "instructional story design" method, emphasising the need to understand the learning audience deeply and integrate conflict effectively into training narratives. Rance also provides practical advice on creating impactful training stories that act like flight simulators for the brain, driving both context and action.

About Rance Greene

Rance Greene is a story designer, author and speaker. Rance helps leaders connect with, inspire, guide and persuade their people through story-based messaging. He also equips talent development professionals to reach business outcomes through story-based training. A leader, consultant, coach and frequent speaker in live and virtual sessions on leadership storytelling, story-writing and instructional story design.

Key takeaways:

• Understand your audience: Rance emphasises the importance of deeply understanding your learning audience to create relatable characters and scenarios. This ensures the training is tailored to their specific needs and resonates on a personal level.
• Incorporate conflict: One of the essential elements of a compelling story is conflict. It engages the audience and drives the narrative forward. Rance highlights that stories in training should end at the height of conflict to leave a lasting impression and a desire for resolution.
• Story design as a process: Rance’s "instructional story design" method combines analytical and creative steps, making storytelling accessible to everyone, even if you don’t see yourself as a natural storyteller. By focusing on behaviours and actions, training stories become both relatable and actionable.

Segmented time stamps:

• (00:00) Introduction.
• (06:12) Scenarios compared to stories.
• (11:08) Training stories need relatable characters and conflict.
• (16:07) Encourage stakeholder responsibility through system-based thinking.
• (18:22) How will training benefit individuals personally?
• (25:21) Start a story, resolve conflict, and ask reflective questions.
• (28:39) Efficiently teach storytelling: conflict, action, brevity.

Links from the podcast:

• Connect with Lance Greene on LinkedIn
• Read ‘Instructional Story Design’
• Visit NeedAStory.com

In this episode of the Learning While Working Podcast, Lisa Bodell, CEO of FutureThink and a global leader in simplification and innovation, explores the vital role of curiosity in our rapidly evolving AI landscape. Robin and Lisa discuss the power of asking "killer questions," fostering a culture of curiosity, and the irreplaceable human touch in creativity and problem-solving. Lisa also shares practical examples and insights on how diverse questioning can lead to innovative solutions in both work and personal life.

About Lisa Bodell

Lisa Bodell is an award-winning author and CEO of FutureThink. She has repeatedly been selected as one of the Top 50 Keynote Speakers in the World and recognized as one of the top 50 futurists. As a futurist and expert on the topic of innovation and simplicity, she serves as a global council member of the World Economic Forum, and has helped thousands of senior leaders ignite innovation at Bloomberg, Pfizer, Lockheed Martin, and more.

Key takeaways:

• Curiosity as a Skill: it is not just a natural trait; it's a skill that can be taught, practised, and sharpened. Organisations must foster a culture where asking questions is encouraged and safe.
• The Power of Better Questions: in the age of AI, the quality of answers is directly tied to the quality of questions. Instead of defaulting to straightforward queries, try "question storming" to expand your thinking and uncover new possibilities.
• Thinking Time is Crucial: Lisa emphasised the importance of carving out time for deep, uninterrupted thinking. This isn't just beneficial for innovation at work but for personal growth too.

Segmented time stamps:

(00:00) Introduction

(03:54) How brainstorming problems unlocks creative solutions.

(08:28) Innovation involves uniqueness, not identical prompts and answers.

(10:42) Use provocative questions to inspire disruptive innovation.

(13:05) Lack of preparation and time stifles creativity.

(16:32) Progress comes from creating multiple iterations.

(22:05) How ‘The Artist's Way’ nurtures creativity through daily writing.

(23:04) Monthly thinking day eases personal and business challenges.

Links from the podcast

• Connect with Lisa Bodell on LinkedIn
• Visit FutureThink
• Read The Artist's Way

In this episode of the Learning While Working Podcast, Sarah Hawk, co-CEO of Discourse, shares the transformative potential of chat platforms in facilitating learning and collaboration in the workplace. The conversation explores the concept of "fast lane" and "slow lane" chat environments, emphasising the significance of intentional information architecture and fostering a culture of open, transparent communication, and much more.

About Sarah Hawk

Sarah Hawk is an expert in online community building and manages the team that builds Discourse, the 100% open source discussion platform built for the next decade of the Internet. Prior to her current role, Hawk was Head of Community at community consultancy FeverBee.

Key takeaways:

• Intentional Information Architecture: Hawk emphasises the importance of designing a well-structured information system. Ensuring people know where to post questions, how to find answers, and how to retain and document knowledge is crucial for long-term organisational growth.
• Mindful Cultural Building: Building a culture that encourages open communication, prolific question-asking, and transparent storytelling enriches the learning experience. It's about taking people on your journey, not just arriving at the destination.
• Fast Lane vs. Slow Lane in Chat Platforms: Understanding the distinct roles of real-time (fast lane) and more permanent, reflective discussions (slow lane) helps optimise chat platforms for both immediate collaboration and long-term knowledge retention.

Segmented time stamps:

• (00:00) Introduction.
• (04:05) Communication in remote workplaces and its impact.
• (09:18) Empowerment through intentional and mindful discussion.
• (11:51) Archiving fast-paced conversations systematically.
• (14:41) Building community through setting guidelines.
• (18:52) The need for a flexible platform for knowledge sharing and safety.
• (20:55) Insights on information architecture, culture and learning.

Links from the podcast:

• Connect with Sarah Hawk on LinkedIn
• Check out Discourse’s Website