エピソード

  • E062: Running a Sweepstake for Your DTC Brand? Here’s Your Checklist to Get It Right
    2025/06/03

    How can DTC brands run sweepstakes that actually drive results? In this episode, we break down the full sweepstakes checklist: how to plan, set up, promote, and track a campaign that performs.


    We’ve been getting a lot of questions from marketers and DTC founders about sweepstakes, and for good reason - when done right, they can drive serious attention, grow your email list, and create a brand moment that doesn’t depend on constant discounting.


    We walk through everything you need to know to run a sweepstakes for your ecommerce brand: how to time it, what to offer, how to promote it with paid, what legal considerations to keep in mind, and the one element that can make or break your results.


    If you enjoyed this episode, check out Ep 17 - The Sweepstake Tactics To Create Tentpole Moments for more sweepstakes strategy discussion:

    Spotify: https://open.spotify.com/episode/5kzE8uNgBBqy9nU3uloppt?si=5586b656d0e045e8

    YouTube: https://youtu.be/wSgVjuh3i6Y


    If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6



    00:00 Introduction

    09:05 The Rise of Sweepstakes in Marketing

    18:02 Strategizing Sweepstakes Offers

    22:29 Branding and Design Language for Campaigns

    28:35 Gamification in Sweepstakes

    39:36 Maximizing Post-Purchase Revenue

    46:41 Legal Considerations for Sweepstakes

    50:34 Tracking Entries and Customer Awareness

    01:03:28 Building Effective Funnels for Sweepstakes


    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw

    Powered by:

    Motion.

    ⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trends


    Prescient AI.⁠⁠⁠

    https://www.prescientai.com/operators


    Richpanel.⁠⁠⁠

    https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc


    Aftersell.

    https://www.aftersell.com/operators


    Rivo.

    https://www.rivo.io/operators



    Subscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9


    Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPS


    Sign up to the 9 Operators newsletter here: https://9operators.com/

    続きを読む 一部表示
    1 時間 18 分
  • E61: Quick Hits – Campaign Wins, Team Structure & AI Tools We’re Testing
    2025/05/27

    In this episode, we get into a few different areas we've been working through recently, from campaign performance to org structure to how we’re using AI in our day-to-day. We dig into how recent promotions performed across our DTC brands, including Mother's Day and Memorial Day campaigns, and share what we’ve seen work (and not work) when it comes to bundling, gift-with-purchase offers, and mystery boxes.


    We also talk through how ecommerce teams are structured inside the brands we work with, including where things can break down between marketing, web, and product.


    Finally, we get into how AI is being used practically in our workflows, from tools like ChatGPT and ElevenLabs to how we’re using HeyGen for localization - what’s been useful, what still requires human oversight, and where we’re seeing opportunity.


    If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6


    00:00 Introduction

    03:13 Leveraging AI in Marketing

    06:06 Campaign Strategies and Branding

    08:56 Sales Performance Insights

    11:45 Innovative Promotions and Offers

    15:00 Structuring E-Commerce Teams

    17:52 Future Planning and Product Roadmaps

    40:39 E-commerce Operations and Team Structure

    44:16 Maximizing Post-Purchase Profitability

    46:18 AI Integration in E-commerce Workflows

    54:01 AI's Impact on Customer Experience and Operations

    01:00:00 Leveraging AI for Marketing and Data Analysis

    01:15:24 Testing and Insights in E-commerce Strategies


    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw

    Powered by:

    Motion.

    ⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trends


    Prescient AI.⁠⁠⁠

    https://www.prescientai.com/operators


    Richpanel.⁠⁠⁠

    https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc


    Aftersell.

    https://www.aftersell.com/operators


    Haus.

    http://Haus.io/operators



    Subscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9


    Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPS


    Sign up to the 9 Operators newsletter here: https://9operators.com/

    続きを読む 一部表示
    1 時間 21 分
  • E060: Go-To-Market Strategy: How 9-Figure Brands Plan, Execute, and Post-Mortem Product Launches
    2025/05/20

    In this episode, we break down how we plan, execute, and analyze our go-to-market (GTM) campaigns. We walk through the full product launch process for our DTC brands, from the initial product brief to strategy development, creative asset production, cross-functional collaboration, and post-mortem analysis.


    We share how we tier our launches, how different teams contribute (from product marketing to paid media), and the systems we use to keep everything moving, including ClickUp, Figma, and Notion. We also review our go-to-market boards in real time, showing how we centralize assets, messaging, and strategy across every channel to run high-impact, cohesive campaigns.


    Finally, we dive into how we're starting to use AI, especially in copywriting workflows, and where human creativity still plays a critical role.


    If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6


    00:00 Introduction

    05:22 Defining Go-To-Market Strategies

    12:03 The Product Prequel Process

    17:15 Attribution Models and Their Impact

    20:22 Understanding Product Launch Tiers

    23:39 Collaboration Between Product and Marketing Teams

    29:12 Creating Cohesive Marketing Messaging

    35:46 The Role of Project Management in Marketing

    39:09 Post-Mortem Analysis for Continuous Improvement

    45:43 Centralizing Project Management Functions

    48:36 Go-To-Market Strategy and Execution

    55:27 Comprehensive Creative Briefs for Launches

    58:14 Centralizing Creative Assets

    01:02:56 Brand vs. Product Messaging

    01:05:39 Design Toolkits for Cohesive Branding

    01:11:02 Creative Problem Solving with Existing Assets

    01:15:24 Leveraging AI for Content Creation

    01:19:09 Establishing a Design System

    01:22:01 Iterating on Go-to-Market Strategies


    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw

    Powered by:

    Motion.

    ⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trends


    Prescient AI.⁠⁠⁠

    https://www.prescientai.com/operators


    Richpanel.⁠⁠⁠

    https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc


    Aftersell.

    https://www.aftersell.com/operators


    Northbeam.

    https://www.northbeam.io/



    Subscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9


    Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPS


    Sign up to the 9 Operators newsletter here: https://9operators.com/

    続きを読む 一部表示
    1 時間 27 分
  • E059: Meta Shifts, Margins & Smarter Growth with Taylor Holiday
    2025/05/13

    As our unofficial “shadow guest”, Taylor Holiday, CEO of Common Thread Collective, finally joins us to unpack what growing a brand actually looks like in 2025. From shifting Meta performance and rising creative demands to tighter margins and changing consumer behavior, we explore the real constraints shaping how brands operate today.


    We talk about how the best brands are adjusting their messaging to drive performance, how to think about media spend through a margin-first lens, and why bundling, offer structure, and disciplined execution are more important than ever.


    Taylor also shares his take on the evolving balance between brand and product-led growth, how to think about testing in a high-cost environment, and why most teams of the future will look leaner, faster, and increasingly AI-powered.


    If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6



    00:00 Introduction

    04:08 E-commerce Challenges and Growth Strategies

    11:08 Navigating Meta's Advertising Landscape

    18:14 Optimizing for Incrementality and Brand Engagement

    25:21 The Role of Brand Activations and Measurement

    37:44 Unlocking New Reach in Marketing

    40:05 The Short-Term Impact of Advertising

    43:39 Balancing Brand and Performance Marketing

    46:24 Evolving Marketing Strategies for Growth

    49:19 The Role of Creative Campaigns in Business Growth

    53:08 The Future of Marketing and AI Integration

    01:00:09 The Changing Landscape of Creative Development

    01:05:42 The Role of Humans in an AI-Driven World



    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw

    Powered by:

    Motion.

    ⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trends


    Prescient AI.⁠⁠⁠

    https://www.prescientai.com/operators


    Richpanel.⁠⁠⁠

    https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc


    Aftersell.

    https://www.aftersell.com/operators


    Haus.

    http://Haus.io/operators



    Subscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9


    Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPS


    Sign up to the 9 Operators newsletter here: https://9operators.com/

    続きを読む 一部表示
    1 時間 15 分
  • E058: Marketing in a Recession - Cuts, Bets, and What You Can’t Afford to Lose
    2025/05/06

    With rising costs, tariff uncertainty, and declining consumer confidence, brands are being forced to do more with less - and in today’s episode, we break down what that actually looks like in practice, and how we’re adapting our marketing strategies in today’s tough economic environment.


    We cover what we’re cutting, what we’re keeping, and where we’re doubling down. From headcount and forecasting to channel prioritization, vendor negotiations, and creative strategy, we share the shifts we’re making to stay lean without stalling growth.


    We also get into how our thinking is evolving around incrementality, media efficiency, and value messaging—and why now might be the time to rethink how you define “essential” in your marketing stack. This is a real-time look at how we’re navigating the pressure, adjusting to change, and planning for what’s next.


    If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6


    00:00 Introduction

    03:21 AI in Marketing and Economic Pressures

    05:46 Market Trends and Consumer Behavior

    09:13 Adjusting Strategies in a Recession

    14:51 Vendor Relationships and Cost Management

    18:12 Maintaining Growth Amidst Cuts

    23:52 Customer Support Innovations

    44:16 Navigating Incrementality in Media Spend

    47:35 The Importance of Testing and Revalidating Assumptions

    50:34 Adapting Marketing Strategies in a Changing Economy

    56:51 Understanding Market Dynamics and Consumer Behavior

    01:00:07 Positioning Premium Brands in a Downturn

    01:04:56 Leveraging Retail Opportunities for Long-Term Gains

    01:10:19 The Impact of Tariffs on Marketing Messaging

    01:20:55 Strategic Growth in a Competitive Landscape


    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw

    Powered by:

    Motion.

    ⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trends


    Prescient AI.⁠⁠⁠

    https://www.prescientai.com/operators


    Richpanel.⁠⁠⁠

    https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc


    Aftersell.

    https://www.aftersell.com/operators


    Northbeam.

    https://www.northbeam.io/



    Subscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9


    Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPS


    Sign up to the 9 Operators newsletter here: https://9operators.com/

    続きを読む 一部表示
    1 時間 27 分
  • E057: Inside Tecovas: Reporting, Merchandising & Growing the Brand with CMO Krista Dalton
    2025/04/29

    Today on the show, we’re joined by Krista Dalton, the CMO and SVP of Digital at Tecovas, as she takes us inside the brand’s marketing strategy. We get into how Tecovas leverages data, reporting, and merchandising to expand and evolve the brand, all while staying true to its roots. We discuss the importance of understanding customer needs, how to balance creative and data-driven decisions, and the key role of brand evolution in driving growth. Krista also discusses how Tecovas is expanding into new categories while ensuring every offering aligns with their core mission. She also shares how AI is helping streamline data processes and reporting and highlights the importance of a collaborative, cross-functional team in executing Tecovas’ marketing strategy.


    If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6



    00:00 Introduction

    02:36 Current Trends in DTC Marketing and AI Integration

    05:31 Understanding the Role of a CMO at Tecovas

    11:50 Data-Driven Decision Making and Reporting Practices

    24:03 Balancing Automation with Personal Insight in Data Analysis

    32:51 Understanding Brand and Product Dynamics

    38:30 The Importance of Post-Purchase Optimization

    56:06 Learning from Failures and Customer Expectations

    01:05:39 Craftsmanship and Customer Connection

    01:10:55 Navigating the Cowboy Boot Market

    01:21:07 Strategic Growth Marketing Initiatives

    01:28:39 Leveraging AI for Marketing Efficiency



    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw

    Powered by:

    Motion.

    ⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trends


    Prescient AI.⁠⁠⁠

    https://www.prescientai.com/operators


    Richpanel.⁠⁠⁠

    https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc


    Aftersell.

    https://www.aftersell.com/operators


    Haus.

    http://Haus.io/operators



    Subscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9


    Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPS


    Sign up to the 9 Operators newsletter here: https://9operators.com/

    続きを読む 一部表示
    1 時間 38 分
  • E056: Redefining Your Ad Creative Strategy and Maximizing Meta Performance
    2025/04/22

    In this episode, we break down what it actually means to define a high-performing ad creative strategy, and why doing so is essential to unlocking sustainable growth on Meta. We walk through Cody’s 10-point creative framework for shaping the ad strategy at Jones Road Beauty, diving into why creative should be treated as targeting, how to escape Meta’s “local maxima,” and how to feed the algorithm more diverse, strategically aligned inputs. Cody shares his take on creative strategy as prompt engineering for right-brain marketers, reframing how brands should think about influencing Meta’s outcomes.

    We also explore the maturity curve of attribution and measurement – why early-stage brands often rely on last-click metrics, and how that approach needs to evolve over time. Finally, we touch on the complexity of deciding which dimensions – audience, ad format, channel, offer, or optimization strategy – are worth prioritizing as you scale.


    If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6


    00:00 Introduction

    02:52 Navigating Economic Pressures and AI in Marketing

    05:46 Creative Strategy and Team Structure

    09:03 Defining Creative Strategy and Volume

    11:46 Creative Diversity and Audience Targeting

    15:05 Local Maxima and Creative Inputs

    17:47 Post-Purchase Monetization Strategies

    21:03 The Role of Media Strategy in Creative Success

    27:10 Aligning Creative and Media Strategies

    29:56 Influencer Partnerships and Targeting

    32:46 New Attribution Models and Performance Measurement

    39:26 The Evolution of Attribution Models

    42:10 Defining Creative Diversity

    44:30 Incrementality vs Attribution in Marketing

    47:51 Measuring Marketing Success

    53:51 Cohesive Funnels in Marketing

    01:07:21 Creative Exploration vs Exploitation




    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw

    Powered by:

    Motion.

    ⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trends


    Prescient AI.⁠⁠⁠

    https://www.prescientai.com/operators


    Richpanel.⁠⁠⁠

    https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc


    Aftersell.

    https://www.aftersell.com/operators


    Northbeam.

    https://www.northbeam.io/



    Subscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9


    Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPS


    Sign up to the 9 Operators newsletter here: https://9operators.com/

    続きを読む 一部表示
    1 時間 19 分
  • E055: Meta's Conversion Lift Testing, AI in Creative, and Product Seeding for Scalable Growth
    2025/04/15

    In this episode of Marketing Operators, we get into a mix of marketing topics that are top of mind for us this week, plus we answer a listener question from the MOperators Hotline.

    First, we break down Meta’s Conversion Lift Testing, including how it measures ad performance, its limitations, and when it’s most useful for your business. We also discuss how AI tools are revolutionising creative production, from automating time-consuming tasks like image and video creation to enabling more personalised, scalable content at a fraction of the traditional cost. Next up, we explore product seeding, including effective strategies for influencer outreach, tracking success, and improving hit rates. We wrap up by answering one of our listener’s questions on running incrementality tests for a low eight-figure brand with a million-dollar ad spend split between Meta and Google Search.

    Tune in for insights on ad testing, creative strategies, and influencer marketing to help optimize your marketing efforts and create sustainable growth.


    If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6


    00:00 April Fool's Campaigns and Brand Values

    02:48 Innovative Product Launches and Creative Processes

    05:58 Testing and Measurement Strategies in Marketing

    12:05 Incrementality Testing: Meta vs. Haus

    17:49 Optimizing Marketing Strategies for Growth

    23:47 AI in Influencer Marketing and Brand Ambassadors

    31:44 Scaling Influencer Programs with AI

    35:57 Optimizing Product Seeding Strategies

    39:27 Transforming Customer Support with Technology

    46:46 Leveraging AI for Creative Generation

    55:19 Exploring New Technologies in Marketing



    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw

    Powered by:

    Motion.

    ⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trends


    Prescient AI.⁠⁠⁠

    https://www.prescientai.com/operators


    Richpanel.⁠⁠⁠

    https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc


    Aftersell.

    https://www.aftersell.com/operators


    Haus.

    http://Haus.io/operators



    Subscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9


    Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPS


    Sign up to the 9 Operators newsletter here: https://9operators.com/

    続きを読む 一部表示
    1 時間 3 分