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Today we’re going to talk about something that’s become more than just a buzzword—it’s become a mandate.

Innovate or die.

That might sound dramatic, but in healthcare, it’s reality. With rapidly shrinking margins, increasing administrative burdens, staffing shortages, and an ever-changing technological landscape, standing still is the fastest way to fall behind. And yet, so many medical groups are still relying on outdated processes, inefficient systems, and legacy thinking.

Today, we’re exploring three companies that are shaking things up—in a good way. These aren’t just startups with cool logos. These are game-changing platforms solving very real problems that medical groups face every day.

We’ll look at Beginly Health, which is completely reimagining physician recruitment with a platform that functions more like a dating app than a traditional recruiter. Then we’ll turn to Neon Health, an AI-driven solution that tackles one of the biggest bottlenecks in care delivery—prior authorizations. And finally, we’ll look at Rivet Health, a powerful denial management tool that’s helping revenue cycle teams stop leaving money on the table. We’ve worked with each of these companies, and they all have innovative leadership teams, and smart solutions for medical groups.

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Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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In this episode, I am joined by Kristi Olsen, Founder & Chief Strategy Officer at Beginly Health, an innovative new digital platform for physician recruitment. Kristi has a wealth of knowledge in the physician recruitment space, having successfully recruited hundreds of physicians for a regional health system for the first many years of her career. This episode is critical, as recruitment is one of the things we hear repeatedly from administrators, physician owners and CEO’s as a pain point.

Kristi and I discuss the use of technology in recruitment, the demographics and communication styles of the generation of physicians coming out of residency now, and how medical groups can position themselves to be successful with recruiting and retaining high quality physicians. Kristi's company, Beginly Health is here: https://beginlyhealth.com/employers and you can reach Kristi at: kristi@beginlyhealth.com.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Today we’re getting serious about something that silently chips away at your revenue, frustrates your staff, and leaves your bottom line looking weaker than it should be: claim denials.

Because here’s the truth: the average practice loses thousands—sometimes hundreds of thousands or even millions—each year to preventable denials. But these aren’t just billing department headaches. They’re indicators of broken processes that are costing you real money. And, in many cases, physician owners are completely unaware of how much money their practice is actually losing. We see a lot of groups where the billing team is resigned to having to write off claims, rather than doing the work to create systems and workflows to maximize collections. Billers are either tired, overworked, or simply lazy, and wind up quietly writing off thousands (if not millions) of dollars because it all seems too difficult, or they’re not incentivized to figure it out.

Don’t get me wrong – the insurance industry is incredibly complex, and billing rules and denial reasons frequently seem completely illogical. Many of them are. And, I would assert that as a hard-working physician, you should still get paid.

So, in today’s episode, we’re going to walk through the top 5 most common reasons your claims get denied. Then we’ll look at operational fixes for each one—concrete changes you can make in your practice to stop the revenue leaks. I’ll also estimate how much your practice can recoup by addressing each issue. From there, we’ll talk about what it takes to build a high-performing billing team with strong leadership and standardized workflows. And finally, we’ll talk KPIs—the key metrics you should be watching—and wrap up with some ideas for incentive plans that will keep your revenue cycle team motivated and focused.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/