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This episode of Pixelated Path features Michelle Morrison, who shares her unique career trajectory from almost becoming a dentist to heading design operations at top tech companies like Square, Twitter, and Google. Hosted by Chris Abad, the conversation delves into Michelle's experiences navigating hyper-growth startups, shaping the future of design ops with AI at Google, and offering insights for forging a non-traditional tech career. Key discussions include the importance of operational excellence, the pivotal roles of mentorship and community, and strategies for adapting design practices to different company phases and challenges.
00:00 Introduction
00:53 Early Aspirations and Career Redirection
03:42 Industrial Design and the Impact of the 2008 Recession
05:51 Transition to Tech: Apple Store Experience
10:50 Joining Square: From Retail to Tech Operations
15:11 Challenges and Growth at Square
19:14 Design Operations Across Different Companies
28:14 Navigating Hyper Growth in Startups
28:44 Effective Tools for Team Transition
30:40 Rebuilding the Design Team at Dropbox
32:00 Creative Strategies for Talent Acquisition
32:36 Fostering Internal Culture and Community
37:38 Lessons from Leading Design at Twitter
42:23 Joining Google: Overcoming Insecurities
49:18 Balancing Mental Health and Creative Work
54:37 Amplifying Marginalized Voices in Design
59:58 Advice for Aspiring DesignOps Professionals
01:02:11 Conclusion and Final Thoughts
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