This episode of Pixelated Path features Michelle Morrison, who shares her unique career trajectory from almost becoming a dentist to heading design operations at top tech companies like Square, Twitter, and Google. Hosted by Chris Abad, the conversation delves into Michelle's experiences navigating hyper-growth startups, shaping the future of design ops with AI at Google, and offering insights for forging a non-traditional tech career. Key discussions include the importance of operational excellence, the pivotal roles of mentorship and community, and strategies for adapting design practices to different company phases and challenges.

00:00 Introduction

00:53 Early Aspirations and Career Redirection

03:42 Industrial Design and the Impact of the 2008 Recession

05:51 Transition to Tech: Apple Store Experience

10:50 Joining Square: From Retail to Tech Operations

15:11 Challenges and Growth at Square

19:14 Design Operations Across Different Companies

28:14 Navigating Hyper Growth in Startups

28:44 Effective Tools for Team Transition

30:40 Rebuilding the Design Team at Dropbox

32:00 Creative Strategies for Talent Acquisition

32:36 Fostering Internal Culture and Community

37:38 Lessons from Leading Design at Twitter

42:23 Joining Google: Overcoming Insecurities

49:18 Balancing Mental Health and Creative Work

54:37 Amplifying Marginalized Voices in Design

59:58 Advice for Aspiring DesignOps Professionals

01:02:11 Conclusion and Final Thoughts