Microsoft Teams Monthly Update - May 2025

• Microsoft Earnings FY25 Q3 – M365 Highlights
• Microsoft 365 news from Microsoft Build
• Office 365 / Microsoft Teams EU antitrust update
• 9 Microsoft Teams Roadmap Highlights
• Operator Connect and Teams Phone Mobile updates
• Microsoft Teams Rooms on Android updates
• Teams Devices updates
• Events

Thanks to AudioCodes, this month's benefactor, for your support of Empowering.Cloud and the community.

Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud

Kevin Kieller, EnableUC and Craig Durr, The Collab Collective, discuss their perspectives with Tom Arbuthnot live from Comms vNext, exploring how AI is reshaping workplace collaboration.

• Comparing AI developments across UCaaS platforms, Microsoft's Copilot, Zoom's AI companion, and Google's Gemini.

• How AI is evolving from a tool to a teammate, with discussion on platforms integrating AI to enhance meeting and workflow effectiveness.

• The role of trust in AI adoption and how reliable AI interactions can increase productivity and streamline work processes.

• Future AI developments including agent orchestration and the integration of multiple AI systems

Thanks to Kevin Kieller and Craig Durr for their insightful contributions and to SCB Global for sponsoring podcasts at Comms vNext

Patrick Burke from Gong shares insights on how they are using AI to maximise RevOps and how they use Numonix TRaaS to pull insights from Microsoft Teams meetings.

• Gong's evolution into a revenue AI platform, how it helps sales teams improve performance by integrating insights directly into CRM systems.

• Integrations with platforms like Microsoft Teams, Salesforce, and HubSpot allow seamless data gathering and analysis to refine and support data-driven sales strategies.

• Media capture and compliance capabilities enabled by Gong's partnership with Numonix, ensuring secure and efficient use of call data for business insights.

• Patrick offers a glimpse into the future of AI in sales, including potential chat centric integrations

Thanks to Patrick Burke for sharing his expertise and to Numonix for sponsoring this insightful discussion.