Introduction

Have you ever watched a neighbouring B&B and wondered, “What are they doing that I’m not?” It’s easy to question if you’re missing out on something when their “no vacancies” sign is always up and when they’re getting rave reviews. But here’s the thing: what you see on the surface rarely tells the whole story. In this episode of Mind Your B&B Business, we’re talking about how to break free from the urge to compare. Then, I’ll share how you can leverage feedback to elevate your guest experience and build lasting loyalty. This episode is packed with insights that will help you stand out, so don’t miss it!

Timestamps

[00:00] – Introduction and Overview

[01:08] – Mindset Matters: Stop comparing yourself to others.

[04:35] – Guest Magnet: Leveraging guest feedback for lasting impact.

3 Big Takeaways

1) Focus on your unique journey. Don’t let comparison steer you off course. Your path to success is unique, and staying true to your vision will set you apart.

2) Let feedback guide your growth. Guest feedback is like a roadmap, highlighting what’s working well and where you can make meaningful improvements.

3) Small details make a big impact. From tracking guest preferences to creating memorable moments, listening to feedback can help you create a guest experience that keeps people coming back.

Resources

Access Free Training: Ready to grow your business? Sign up for my next free training.

Subscribe & Review: If you found this episode helpful, please leave a review on Podchaser.com and subscribe to stay updated on new episodes.

Join Our Community: For more support and insights, join our community of B&B owners on the B&B School Facebook Page.

Next Episode

In the next episode, we’ll dive into the importance of self-care, because when you’re at your best, you have so much more to offer your guests and your business! I’ll also share easy, yet powerful, ways to turn your business card into a mini-marketing tool that leaves a lasting impression and keeps guests coming back.

Introduction

Are you finding it tough to balance the daily demands of running your B&B with those bigger goals that could really take your business to the next level? You’ve got some great ideas to grow, but they keep getting pushed aside as you handle the immediate needs of the day. If that sounds familiar, this episode of Mind Your B&B Business is for you! I’ll share strategies to carve out time for those high-impact projects that will move the needle for your business. And since the holiday season is around the corner, I’ve got some festive marketing ideas to help you spread cheer and connect with guests in a memorable way.

Timestamps

[00:00] – Introduction and Overview

[01:11] – Mindset Matters: Balancing daily demands with long-term goals.

[05:28] – Guest Magnet: Festive marketing ideas to help you spread cheer.

3 Big Takeaways

1) Make time to work ON your business. Prioritise time for those big-picture projects that truly drive growth. Break them down into manageable steps so you can make steady, impactful progress.

2) Add Christmas cheer to your marketing. Small, festive touches on your website, social media and around your property can create memorable experiences and build lasting loyalty.

3) Strengthen connections during the season. Show appreciation to your supporters and the community this Christmas to build goodwill and make your B&B stand out with a personal touch.

Resources

Access Free Training: Ready to grow your business? Sign up for my next free training.

Subscribe & Review: If you found this episode helpful, please leave a review on Podchaser.com and subscribe to stay updated on new episodes.

Join Our Community: For more support and insights, join our community of B&B owners on the B&B School Facebook Page.

Next Episode

In the next episode of Mind Your B&B Business, we'll dive into two powerful ways to keep your business on track without getting distracted by what others are doing. First, we'll talk about breaking free from the urge to compare yourself to others and then we'll explore how you can leverage guest feedback to ensure your B&B stands out and keeps guests coming back. Don't miss it!

I thought I’d give you a quick preview of what’s coming up on the show over the next few weeks because I’ve got some exciting episodes lined up that I think you’re going to love!

A lot of you have asked how you can help the show continue to grow, and I thought a quick bonus episode would be the perfect way to share how you can make a difference.

Are you finding it hard to stay focused and keep pushing forward with everything going on? Or maybe you’re looking for a way to boost those bookings without a complete overhaul. In this episode of Mind Your B&B Business, we’ll cover two game-changing ideas. First, how to stay steady and keep your eye on the big picture, even in uncertain times. Then, I’ll share a quick strategy to help you make the most of every booking opportunity. Whether you’re facing a slow season or just need a confidence boost, this episode is packed with practical insights to help you thrive.

Timestamps

[00:00] – Introduction and overview.

[01:05] – Mindset Matters: Staying focused in tough times.

[04:41] – Guest Magnet: Responding in the golden 10 minutes.

Key Takeaways

1) Progress happens when you show up. Small, consistent steps are more powerful than waiting for the perfect moment. Keep going, even when it’s tough - that’s how real progress is made.

2) Own your day with one small win. Each day, focus on a single achievable goal that keeps you moving forward, building momentum and resilience, even during uncertain times.

3) Quick responses make a big impact. Replying to guest enquiries within 10 minutes can double your chances of securing a booking, showing potential guests that you’re attentive and ready to make their stay exceptional.

Resources

Access Free Training: Ready to grow your business? Sign up for my next free training.

Subscribe & Review: If you found this episode helpful, please leave a review on Podchaser.com and subscribe to stay updated on new episodes.

Join Our Community: For more support and insights, join our community of B&B owners on the B&B School Facebook Page.

Next Episode

Get ready for next week’s episode of Mind Your B&B Business where I'll be diving into ways of balancing the demands of running your B&B with those bigger goals that could really take your business to the next level. Plus, with the holidays around the corner, I’ve got some festive marketing ideas to help you connect with guests in a memorable way. Don’t miss it!

Ever feel like others are setting limits on what you can achieve, or that your social media efforts aren’t bringing in the guests you’d hoped for? In this episode of Mind Your B&B Business, I’ll show you how to take back control over your success, even when doubts and outside opinions creep in. Plus, I’ll reveal three essential social media strategies that make connecting with potential guests easier and more effective. If you’re ready to set your own course and bring in more bookings with confidence, this episode is for you!

Timestamps

[00:00] – Introduction and overview.

[01:01] – Mindset Matters: Overcoming doubts and reclaiming success.

[04:54] – Guest Magnet: 3 ways to maximise social media.

Key Takeaways

1) The only person who can limit your potential is you. Don’t let others define what’s possible. Believe in yourself, take action and surround yourself with the right support.

2) Posting without a plan won’t cut it. A clear social media strategy will help you engage potential guests and attract quality bookings.

3) Track what works (and what doesn’t) to keep improving your social media game and ensure your posts are driving real results.

Resources

Access Free Training: Ready to grow your business? Sign up for my next free training.

Subscribe & Review: If you found this episode helpful, please leave a review on Podchaser.com and subscribe to stay updated on new episodes.

Join Our Community: For more support and insights, join our community of B&B owners on the B&B School Facebook Page.

Next Episode

In the next episode of Mind Your B&B Business, I’ll share strategies to help you stay focused on your business during uncertain times, plus I'll reveal the ‘Golden 10 Minutes’ technique to help you capture more bookings. This is one you won’t want to miss!

Are you feeling the impact of the current economy on your bookings or struggling to make your B&B stand out in a crowded market? In this episode of Mind Your B&B Business, I’ll tackle two essential topics to help you overcome these challenges. First, I’ll share tips on staying resilient and focused when things feel beyond your control. Then, I’ll dive into why providing exceptional guest service is more important than ever - and how it can set your B&B apart in today’s market. If you’re looking for actionable insights to boost both your confidence and your bookings, this one’s for you!

Timestamps

[00:00] – Introduction and overview.

[00:56] – Mindset Matters: Navigating tough times.

[05:00] – Guest Magnet: Why excellent service matters more than ever.

Key Takeaways

1) Focus on what you can control. Shifting your attention to actions within your control builds resilience and helps you stay steady, even in uncertain times.

2) Understand the importance of amazing guest experiences. Exceptional service matters now more than ever - it’s the differentiator that makes your B&B memorable and valuable to guests.

3) Build loyalty with stand-out service. Making guests feel special with thoughtful touches encourages repeat bookings and inspires positive recommendations that attract new guests.

Resources

Access Free Training: Ready to grow your business? Sign up for my next free training.

Subscribe & Review: If you found this episode helpful, please leave a review on Podchaser.com and subscribe to stay updated on new episodes.

Join Our Community: For more support and insights, join our community of B&B owners on the B&B School Facebook Page.

Next Episode

In the next episode of Mind Your B&B Business, I’ll be talking about how to prevent others from holding back your success, as well as sharing three simple ways to maximise your social media efforts to bring in more bookings. Make sure you don’t miss it!

Welcome to Mind Your B&B Business, the podcast designed for B&B Owners who want to attract more guests, increase profits, and gain the freedom they’ve been dreaming of. Hosted by Stephanie Thomas, founder of the B&B School and an award-winning former B&B Owner, this podcast delivers practical, real-world strategies that help you build a thriving business that works for you - not the other way around.