In this episode, host Gilly Woodhouse, an accomplished author and business coach, discusses Bob, a clinic owner striving to improve his clinic's operations, increase patient bookings, and enhance profitability. Bob faced numerous challenges and uncertainties about his clinic's potential.

Gilly highlights their collaborative efforts to identify areas for improvement and the importance of seeking external guidance. They introduce the "90 Day Post Summer Reboot" programme, designed to help clinic owners implement tailored action plans. The episode underscores recognising knowledge gaps and the value of external support in optimising business practices for better efficiency and revenue.

Introduction to Bob's Challenges (00:00:02)
Bob has a good clinic but feels it can improve; he questions what he doesn't know.

Identifying Unknowns (00:01:45)
Bob recognises various areas needing improvement but lacks the knowledge to make changes.

Deep Dive into Clinic Operations (00:03:32)
The speaker conducts an analysis of Bob's clinic to identify inefficiencies and profitability opportunities.

Initial Planning Meeting (00:03:32)
Bob expresses anxiety; the discussion shifts to business foundations and revenue generation strategies.

Revenue Generation Ideas (00:03:32)
The speaker shares ideas that could significantly increase Bob's revenue and community health impact.

Training Session with Bob's Team (00:05:08)
Bob and his team undergo training on effective marketing methods to improve clinic operations.

Results of Implemented Changes (00:05:08)
Bob's clinic experiences increased bookings and improved patient reviews after implementing new strategies.

Launch of the 90 Day Post Summer Reboot (00:05:08)
The speaker introduces a program to help clinic owners create personalised action plans for improvement.

BEST MOMENTS

"What is it that I don't know which could elevate this practice even further? What am I missing which would increase my turnover?"

"Just one idea and a few small adjustments could generate four times my consulting fees."

"For example, his previously quiet massage therapist suddenly getting nine rebookings, meanwhile his five-star Google reviews shot up by 15 in one day."

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
gilly@osteobiz.com
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this podcast episode, host Gilly Woodhouse, an accomplished author and business coach, addresses common challenges faced by clinic owners and provides a practical checklist to improve clinic operations. Key issues include reducing distractions, maximising income, ensuring team efficiency, maintaining quality patient care, and fostering community relationships.

Gilly emphasises the importance of organisational efficiency, continuous training, fair pricing, diversifying revenue streams, and building a caring reputation. Additionally, the episode highlights the benefits of cultivating local business relationships and promoting a happy work environment. Listeners are invited to schedule a chat for personalised guidance and solutions to enhance their clinic's efficiency and profitability.

Identifying Clinic Challenges (00:00:02)
Overview of common problems faced by clinic owners and the need for a checklist.

Reducing Attention Pull (00:00:02)
Strategies to minimise distractions and save valuable time for clinic owners.

Maximizing Income (00:00:02)
Ensuring all areas of the practice are utilised to increase overall income.

Team Booking Efficiency (00:00:02)
Importance of keeping the whole team fully booked to maintain productivity.

Continuous Team Training (00:00:02)
Emphasising the need for ongoing training to maintain quality patient care.

Fair Pricing for Services (00:00:02)
Charging appropriately to ensure a fair exchange between practitioners and patients.

Adding Revenue Streams (00:00:02)
Encouraging the introduction of additional revenue sources beyond hands-on services.

Community Reputation (00:00:02)
Becoming known as the most caring clinic to attract more local patients.

Building Local Business Relationships (00:01:35)
Cultivating relationships with local businesses for easier cross-referrals.

Creating a Well-Oiled Clinic (00:01:35)
Developing efficient clinic operations to allow for strategic planning.

Thriving Happy Clinic (00:01:35)
Aiming for a successful clinic environment that allows for personal time off.

BEST MOMENTS

'You want to be known as the most caring clinic in your area so that more of your community readily seek out your services.'

'You want to cultivate excellent relationships with other local small businesses so that cross referrals happen regularly and easily.'

'You want a thriving happy clinic so that you can take plenty of time out for rest and recuperation without worry.'

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
gilly@osteobiz.com
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this episode, host Gilly Woodhouse, an accomplished author and business coach, delves into "sliding door moments"—those pivotal instances where chance events dramatically alter life's course. She recounts narrowly avoiding a car crash through a garage, escaping a fire at King's Cross station, and surviving a car accident in Greece.

These anecdotes underscore life's fragility and the unexpected turns it can take, emphasising themes of gratitude and resilience. The episode concludes with a teaser about a future story involving the Greek mafia, hinting at more adventurous tales to come.

Sliding Door Moments (00:00:02)
The speaker reflects on how chance events can alter life paths, sharing personal anecdotes.

Garage Incident (00:01:34)
A near-miss with a car crashing through the garage teaches gratitude for life’s fragility.

King's Cross Near Miss (00:03:17)
The speaker narrowly escapes the King's Cross fireball, emphasizing the randomness of survival.

Car Accident in Greece (00:04:53)
A confusing moment on a busy road leads to a car crash, highlighting vulnerability and resilience.

Post-Accident Determination (00:06:53)
Despite injuries, the speaker delivers a mangled cake, showcasing commitment and strength.

Burns Night Dinner Dilemma (00:08:35)
After recovering, the speaker attends a dance, celebrating life with glamour and joy.

Greek Mafia Teaser (00:08:35)
A hint at a future story involving the Greek mafia, promising more adventurous tales.

BEST MOMENTS

'This naive 21-year-old suddenly learned the lesson of gratitude for every single day we are here on this planet. Now I understood that there can be a hair's breadth between living a full and colourful life or suddenly becoming strawberry jam.'

'It was November 1987, and as usual, I changed trains at King's Cross, this time minutes before the dreadful fireball ripped through the ticket hall where I had just nonchalantly passed through.'

'Smoke began filling the interior, and I knew that I must somehow muster superhuman strength to get the newly corrugated car door open.'

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
gilly@osteobiz.com
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.