Intended Audience: Everyone

I'm excited to share highlights from an insightful new episode featuring a panel discussion with my colleagues, Drs. Aaron Tse, Phuong Wood, and Kevin Tian. This episode brings you lessons learned from seasoned informatics pharmacists, reflecting on years of experience and the ever-evolving landscape of pharmacy IT.

Key Takeaways & Lessons Learned:

1. If It Can Break, It Probably Will Kevin underscores the importance of thoughtful proofing of IT systems and workflows. Everything must be robustly validated and meticulously documented because, as he puts it, “users will always find a way around things—whether intentionally or not!” ➡️ Documentation is your safety net for when things go awry or users take unanticipated shortcuts.

2. The Power of Knowing the Full Process Phuong shares how understanding workflows from start to finish is crucial. Her experience managing medication billing and troubleshooting claim rejections revealed just how important it is to grasp the entire process—not just your silo. ➡️ The more you know about upstream and downstream effects, the better you can problem-solve and support your colleagues.

3. Don’t Take “No” for an Answer Aaron encourages all informatics professionals not to settle for the first “no”—especially from vendors or even within your own IT teams. Always dig deeper: is it a technical limitation, a resource issue, or simply a lack of knowledge? ➡️ Keep asking—sometimes solutions are possible with a little persistence!

4. Consistency & Team Cohesion The group discusses the importance of having a unified approach as a team. Even when documentation is lacking, shared values and consistent methods ensure smooth handoffs and reliable support for end users.

A final piece of advice is everyone should always be open to learning, prioritize effectively, and—above all—never forget you’re a pharmacist first. Whether you’re building, troubleshooting, or translating needs between teams, patient care is at the heart of everything you do.

Disclaimer: Views expressed are those of the individuals and do not reflect thoughts and opinions of any entity with which speakers have been, is now, or will be affiliated.
New to LinkedIn and not sure where to start? Download my free ebook, "Professional Networking Unlocked", at https://www.tonydaopharmd.com/#ebook
Follow us on social media!
Twitter: @pharmacyitme
Instagram: @pharmacyinformatics
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Website: Pharmacy IT & Me
Email: tony@pharmacyitme.com
Follow Tony's personal Twitter account at @tonydaopharmd

Network with other pharmacists at Pharmacists Connect!
http://pharmacistsconnect.com

For more information on pharmacy informatics, check out some of the following useful links:

ASHP's Section of Pharmacy Informatics and Technology: https://www.ashp.org/Pharmacy-Informaticist/Section-of-Pharmacy-Informatics-and-Technology/
HIMSS: https://www.himss.org/resources/pharmacy-informatics-and-its-cross-functional-role-healthcare

Disclaimer: Views expressed are my own and do not reflect thoughts and opinions of any entity with which I have been, am now, or will be affiliated.

Intended Audience: Residency Applicants

Panel: Beju Shah, David Vu, Brian Fung, Tony Dao

36% of all participants did not match this year for ASHP Match Day: https://natmatch.com/ashprmp/stats/2025applstats-ph1.pdf

Check out Brian's Listing of Phase 2 Residencies via Unscripted Rx: https://www.unscripted-rx.com/phase2

🎙️📢 In today's reposted episode from 2019, join us for a valuable panel discussion where we explore the next steps if you find yourself unmatched for pharmacy residency. Remember, it's essential to know that it's okay—this setback isn't the end of the world. There are numerous paths to reach your goal, and we share our stories of not matching and what we did. 💼💊

Tune in as we delve into insights, alternative routes, and our personal stories navigating not matching. From gaining additional experience to exploring non-traditional opportunities, our discussion aims to empower and reassure those facing this hurdle in their pharmacy career journey. 🌟

Remember, setbacks can often lead to unexpected opportunities and growth. So take heart, stay determined, and know that your dream of a pharmacy career is still within reach, no matter the path you take. 🛤️💡

**Intended Audience: **

Disclaimer: Views expressed are those of the individuals and do not reflect thoughts and opinions of any entity with which speakers have been, is now, or will be affiliated.
New to LinkedIn and not sure where to start? Download my free ebook, "Professional Networking Unlocked", at https://www.tonydaopharmd.com/ebook
Follow us on social media!
Twitter: @pharmacyitme
Instagram: @pharmacyinformatics
LinkedIn: https://www.linkedin.com/company/pharmacyitme/
Website: Pharmacy IT & Me
Email: tony@pharmacyitme.com
Follow Tony's personal Twitter account at @tonydaopharmd

Network with other pharmacists at Pharmacists Connect!
http://pharmacistsconnect.com

For more information on pharmacy informatics, check out some of the following useful links:

ASHP's Section of Pharmacy Informatics and Technology: https://www.ashp.org/Pharmacy-Informaticist/Section-of-Pharmacy-Informatics-and-Technology/
HIMSS: https://www.himss.org/resources/pharmacy-informatics-and-its-cross-functional-role-healthcare

Disclaimer: Views expressed are my own and do not reflect thoughts and opinions of any entity with which I have been, am now, or will be affiliated.

Intended Audience: Those Looking to Transition into Health Tech

Originally recorded at the end of 2023.

In this episode, special guest Dr. Lauren Curtis shares invaluable insights into how pharmacists, and clinicians alike, can transition smoothly into health tech roles. Whether you're a healthcare professional curious about tech or simply passionate about innovative patient care solutions, this episode has something for everyone!

Key Takeaways:

Importance of Transferable Skills: Problem-solving and communication are crucial across various roles, especially in health tech, where clinicians can bridge the gap between technical and healthcare sectors.

Steps to Transition into Health Tech: Research companies that align your goals, update your resume to show how clinical experience benefits tech roles, and network with professionals in the field.

Navigating Company Culture: Understanding the impact of company culture on job roles can guide you in finding the right fit and thriving in new environments, as demonstrated by Dr. Curtis's experiences at Amazon and PillPack.

Check out Dr. Curtis's community at https://heyhealthtech.com for more tips on career transitions into Healthcare Technology roles as a clinician, and connect with Dr. Curtis on LInkedIn at https://www.linkedin.com/in/lauren-curtis/

Disclaimer: Views expressed are those of the individuals and do not reflect thoughts and opinions of any entity with which speakers have been, is now, or will be affiliated.
New to LinkedIn and not sure where to start? Download my free ebook, "Professional Networking Unlocked", at https://www.tonydaopharmd.com/ebook
Follow us on social media!
Twitter: @pharmacyitme
Instagram: @pharmacyinformatics
LinkedIn: https://www.linkedin.com/company/pharmacyitme/
Website: Pharmacy IT & Me
Email: tony@pharmacyitme.com
Follow Tony's personal Twitter account at @tonydaopharmd

Network with other pharmacists at Pharmacists Connect!
http://pharmacistsconnect.com

For more information on pharmacy informatics, check out some of the following useful links:

ASHP's Section of Pharmacy Informatics and Technology: https://www.ashp.org/Pharmacy-Informaticist/Section-of-Pharmacy-Informatics-and-Technology/
HIMSS: https://www.himss.org/resources/pharmacy-informatics-and-its-cross-functional-role-healthcare

Disclaimer: Views expressed are my own and do not reflect thoughts and opinions of any entity with which I have been, am now, or will be affiliated.