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  • Practical Pet Business - Episode 21 - Attending pet conferences and events with a purpose

    Practical Pet Business - Episode 21 - Attending pet conferences and events with a purpose
    2025/08/07
    On this episode of Practical Pet Business, Lorin and Rob dive into the importance of having a clear purpose and plan when attending pet industry conferences and events. With the significant investment of time, money, and resources involved, simply showing up and winging it won’t deliver the results your business needs. From strategically mapping out booth visits to prioritizing educational sessions, they share insights on how to make the most of your time—and avoid overwhelm. Is the payoff worth the cost? How do you measure success at these events? And what are the hidden opportunities you might be missing? Whether you’re a seasoned attendee or heading to your first expo, this episode will help you maximize your conference ROI. All that and more on this edition of Practical Pet Business.
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    29 分
  • Practical Pet Chat - Episode 28 - Understanding Confusing Food Grade Terms and What It Means To Your Pet Foods

    Practical Pet Chat - Episode 28 - Understanding Confusing Food Grade Terms and What It Means To Your Pet Foods
    2025/08/03
    On this edition of Practical Pet Chat, Lorin and Rob unpack one of the most misunderstood topics in the pet food world: the difference between Feed Grade, Food Grade, and Human Grade. What do these terms really mean? Why do they exist? And—most importantly—how do they impact the quality of food we give our pets? Join us as we dive into the definitions, the regulations (or lack thereof), and the behind-the-scenes processes that influence these labels. You'll discover why starting with the highest grade doesn’t always guarantee the best outcome, and how ingredient quality, processing methods, and transparency all play a crucial role in your pet’s health and happiness. If you've ever stood in the pet food aisle feeling overwhelmed by terminology, this episode is for you. Clear up the confusion and make smarter choices with help from your favorite pet parent podcast—Practical Pet Chat!
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    26 分
  • Practical Pet Business - Episode 20 - Balancing the customer relationship mp3

    Practical Pet Business - Episode 20 - Balancing the customer relationship mp3
    2025/08/01
    On this episode of Practical Pet Business, Lorin and Rob dive into the delicate art of balancing customer relationships in the pet industry. As clients become regulars—and often, friends—it’s natural for personal stories to be shared. But how much is too much? Pet business owners aren’t just professionals; they’re pet parents and people with real lives, emotions, and boundaries. Lorin and Rob explore the emotional tightrope of connecting deeply while protecting your own mental and emotional well-being. From navigating grief and life changes to managing customer curiosity with care, this episode offers thoughtful insights into building meaningful, respectful relationships with your community. Tune in for a candid, compassionate conversation on the power—and complexity—of personal connection in pet business.
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    27 分
  • Practical Pet Chat - Episode 27 - When Pet Parent Duties Collide with Work Life

    Practical Pet Chat - Episode 27 - When Pet Parent Duties Collide with Work Life
    2025/07/28
    As workplaces welcome teams back on-site, more pet-owning employees are requesting hybrid schedules, pet-wellness perks, and even pets at work. In this episode, hosts Lorin and Rob tackle this modern workplace dilemma from an employer’s perspective: Where should organizations draw the line—and where might pet-friendly policies unlock real business value? Acknowledging it's not for everyone—space limitations, allergies, workplace norms, and pup personalities all factor in. Smart policy and realistic expectations are key. This conversation isn’t just about cute office pups—it’s about aligning pet-friendly initiatives with your pet parent responsibilities and expectations. Tune in to explore the practical opportunities and tough considerations behind integrating pet care and responsibilities into the work/life strategy.
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    25 分
  • Practical Pet Business - Ep 19 - Pet Centric Events That Build Customer Loyalty

    Practical Pet Business - Ep 19 - Pet Centric Events That Build Customer Loyalty
    2025/07/23
    Join Lorin and Rob—your go-to duo in the pet world—as they get excited about all things pet-friendly events! Think puppy photo ops with ridiculous props, costume contests that’ll make tails wag, hands-on workshops that teach pet parents new tricks, and demo sessions showcasing the coolest pet products. Whether you’re dreaming up a “Bark-tastic” photo booth or a pup-approved training clinic, these two lay out the why, the how, and all the fun details to turn attendees into genuine fangirls and fanboys of your brand. You can expect: Real-life event hacks—from planning to promoting—so your event shines Ideas that delight both four-legged guests and their humans. Tips to turn every interaction into a loyalty-building moment If you’re a pet service pro, shop owner, or trainer aiming to grow your community and your biz in a pawsitively pawfect way—this episode is for you!
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    27 分
  • Practical Pet Chat - Episode 26 - Snufflemat Showdown - Enrichment Toys That Truly Engage Your Pets

    Practical Pet Chat - Episode 26 - Snufflemat Showdown - Enrichment Toys That Truly Engage Your Pets
    2025/07/21
    On this episode of Practical Pet Chat, Lorin and Rob dive into the fascinating world of enrichment toys — and why they’re essential for pets of all shapes, sizes, and species. Whether you have a high-energy pup, a curious cat, or even a small animal with big instincts, enrichment toys offer mental stimulation, physical exercise, and a healthy outlet for natural behaviors. But things heat up when the Snufflemat Wars break out! Lorin is all in, but Rob has his reservations… and a good reason behind them. Tune in to hear the debate, learn about the pros and cons of different enrichment options, and get tips on how to choose the right toys for your pet. From simple solutions to mind-bending challenges, this episode is packed with insights to help you burn energy, feed instincts, and build a stronger bond with your pet. Don’t miss it — only on Practical Pet Chat.
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    32 分
  • Practical Pet Business - Ep 18 - What Labels Say and Don't Say About A Product

    Practical Pet Business - Ep 18 - What Labels Say and Don't Say About A Product
    2025/07/16
    In this episode of Practical Pet Business, Lorin and Rob unpack one of the most misunderstood aspects of the pet industry: product labeling. From bold marketing claims to fine print regulations, they explore what labels actually communicate—and what they often leave out. Learn how subtle changes in wording, regulation loopholes, and shifting standards can dramatically alter the meaning of a label, sometimes without the consumer ever realizing it. It's not just about “good,” “better,” or “best”—labels are just the beginning. As a pet professional, understanding and educating others about labels can make or break the trust you build with your customers. Don’t miss this eye-opening discussion on navigating the label landscape in the pet product world.
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    24 分
  • Practical Pet Chat - Episode 25 - Microchips, GPS, Finding Lost Pets and Much More

    Practical Pet Chat - Episode 25 - Microchips, GPS, Finding Lost Pets and Much More
    2025/07/14
    On this episode of Practical Pet Chat, Lorin and Rob dive into every pet parent’s nightmare—losing a pet—and what you can do to increase the chances of a safe reunion. They break down the essentials of microchipping—what it is, how it works, and what it can’t do—plus explore the growing world of GPS tracking for pets. From smart collars to real-time location tags, you’ll learn how combining tools can give you peace of mind and help bring your furry friend home faster. Don’t wait until it’s too late—tune in and get proactive with your pet’s safety.
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    23 分