Tune in as authors of PwC's U.S. Healthcare Consumer Insights and Engagement Survey discuss key findings and provide insights into understanding consumer concerns around healthcare costs, the adoption of tech-enabled healthcare, trust in the healthcare system and how we can take action.

Key topics include:

• The survey's background, focus and objectives that will address ongoing consumer concerns and distrust in the healthcare system
• Generational and financial differences reveal significant disparities in healthcare experiences and engagement amongst various age groups
• Notable key statistics and insights on consumer behavior and perceptions related to trust, affordability, delayed care and digital health across the health ecosystem
• Considerations for healthcare stakeholders to enhance care delivery and to address the evolving needs of diverse patient populations

Speakers:
Thom Bales, Health Services Leader, PwC
Keith Fengler, Customer Service and Channels Lead, PwC,
Omar Chane, Principal, PwC.
Jenny Colapietro, Consulting Commercial Leader, PwC

Linked materials:
https://www.pwc.com/us/en/industries/health-industries/library/healthcare-consumer-insights-survey.html

For more information, please visit us at: https://www.pwc.com/us/en/industries/health-industries/health-research-institute/next-in-health-podcast.html.