In this episode, Kim Bastable re-interviews Alejandra Suarez, one of the owners of North Texas Racquet Club, to discuss the leadership successes and challenges they have faced in their first summer of operation. They cover topics such as guided open play, organizing events, dealing with weather challenges, and staffing issues. Alejandra shares insights on how they have adapted and learned from these experiences, emphasizing the importance of research, teamwork, and member engagement. The conversation provides valuable lessons for entrepreneurs in the racquet sports industry.

Episode Highlights:

• What guided open play has done to provide a fun and competitive experience for players of all levels.
• Why researching local events and networking with other businesses in the area can help attract more customers
• How to be proactive when dealing with weather challenges
• What to do about finding and retaining front desk administrative staff when turnover is high - everywhere
• Why growth and success in the racquet sports industry requires ongoing adaptation, teamwork, and a focus on member satisfaction

Learn more about North Texas Racquet Club: A Triple Play Club (Tennis, Pickleball, Padel)

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a PTR- or USPTA-Certified Director of Racquet Sports. Visit our website to learn more!

In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale speak with Joe Curto, the owner of Yonkers Tennis Center in Westchester County, New York. Curto speaks about the highs and lows of of the last 37 years of Club ownership, providing insights into the past and present journey into the role, transitioning from the day-to-day to delegation, what it takes to be a good leader, the people who make the difference, and the importance of continuous growth.

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a PTR- or USPTA-Certified Director of Racquet Sports. Visit our website to learn more!

(Original air date: Sept 13, 2023. Re-aired July 17, 2024)

In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale speak with Jason Allen. He is the Program Director for the USTA’s exciting new two year university like apprenticeship program, aimed at cultivating both on-court and off-court management skills essential for a thriving career in the racquet sports industry. This innovative program, led by Simon and Jason, offers a comprehensive curriculum designed to bridge theoretical knowledge with practical application.

They discuss the program's evolution in response to the popularity of new racquet sports like pickleball and padel, questioning whether traditional tennis backgrounds are imperative for leadership roles in these emerging disciplines. Catering to professionals at various career stages and aspirations, they share how this is a structured - yet flexible - apprenticeship.

Wonder who the ideal candidate for this program is? You’ll find out from them as well! This episode also covers the program's financial incentives, including compensation details and career progression pathways post-apprenticeship.

The USTA believes this program's role is powerful in fostering a new generation of adaptable and visionary racquet sports leaders.

Tune in to discover how this apprenticeship program is shaping the future of racquet sports management, blending academic rigor with real-world application to prepare leaders who will drive innovation and inclusivity across diverse sporting communities.

Applications are now open and you can learn more.
Still have questions? Email rsma@usta.com

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a PTR- or USPTA-Certified Director of Racquet Sports. Visit our website to learn more!