Join Transit Unplugged host Paul Comfort as he dives into the critical issue of boosting post-pandemic transit ridership with Ron Kilcoyne. Ron is a seasoned transit professional with over 40 years in the industry, leading several transit agencies, and now a transit researcher and consultant.

Ron and Paul explore some innovative solutions to increase ridership, emphasizing a 'three-legged stool' of service design, marketing, and operations.

This conversation combines both practical advice and strategic insights into rebuilding public transportation systems to meet current and future demands. Ron dives into his research into understanding how service design and ridership intertwine and showing it's not always the urban agencies that take the ridership crown.

Don't miss Ron's expert analysis and actionable recommendations to help your agency thrive in the new era of transit.

Next week on the show we have GM of SMART (Suburban Mobility Authority for Regional Transportation) outside of Detroit, Dwight Ferrell talking about supporting the NFL Draft with transit and some critical leadership advice for everyone looking to move up in the industry.

Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

• Host: Paul Comfort
• Producer: Paul Comfort
• Editor and Writer: Tris Hussey
• Executive Producer: Julie Gates

Special thanks to:

• Brand design: Tina Olagundoye
• Social Media: Tatyana Mechkarova
• Marketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

If you have a question or comment, email us at info@transitunplugged.com.

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00:05 Introduction to Transit Unplugged

00:15 Challenges in Post-Pandemic Ridership

01:54 Interview with Ron Kilcoyne

01:57 Ron Kilcoyne's Background and Experience

03:53 The Three-Legged Stool of Transit Ridership

04:44 Marketing and Operations in Transit

07:14 Improving Transit Service and Accessibility

12:48 Case Studies and Research Findings

16:34 Recommendations for Transit Agencies

22:08 Conclusion and Final Thoughts

22:26 Coming up next week on Transit Unplugged

Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.