Understanding how to build an effective partnership with a VA can redefine how your practice operates. Whether you’re concerned about privacy, team integration, or patient satisfaction, this conversation will offer clarity and actionable advice.

In this episode, we dive deep into the transformative power of virtual assistants in general practices with May Ann Abrasado, Head Trainer at GP Hero. Managing an offshore team may seem daunting, but May Ann breaks it down step-by-step, sharing how practices can successfully integrate VAs while maintaining compliance, improving team efficiency, and enhancing patient care.

If you’ve ever wondered how a VA can revolutionise your general practice, this is the episode for you. May Ann explains why thoughtful hiring, proper training, and cultural alignment are the key ingredients for success.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• How virtual assistants meet privacy and security requirements (00:32)
• The must-haves for onboarding a VA (02:35)
• Steps to recruit and train the perfect VA for your practice (09:01)
• How to integrate VAs seamlessly into your existing team (16:42)
• Common concerns about offshore teams (30:43)

Listen now to discover how virtual assistants can transform your practice into a more efficient, patient-centered business!

If you haven’t listened to our previous episode talking about The Highs, Lows, and Lessons of General Practice: Sachin’s Story, go back and check out Episode 40.

Building a thriving General Practice is a journey filled with both challenges and meaningful rewards. But how do you navigate the complexities of leadership, culture, and ownership while maintaining focus on delivering excellent patient care?

Dr. Sachin Patel, a visionary leader and entrepreneur, shares his personal and professional journey from early beginnings in business to becoming a trailblazer in General Practice ownership. By reflecting on his experiences, Dr. Patel delivers invaluable lessons in resilience, leadership, and the strategies that fuel practice growth.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• The value of culture in shaping a successful practice (08:07)
• How overcoming early hardships and financial challenges can shaped your approach to leadership and success (12:46)
• Insights on forming partnerships that align with long-term vision and values (18:19)
• Navigate the challenges and rewards of rapid growth, while staying true to quality patient care and workplace culture (27:36)
• The importance of mindset and mentorship in Practice Ownership (01:23:27)

Dr. Patel’s experiences will inspire you to take bold, decisive steps toward your goals. Whether you're navigating the hurdles of your first clinic or looking to scale your practice with certainty, this episode provides the insights you need to thrive and create a sustainable practice.

If you haven’t listened to our previous episode talking about The Highs, Lows, and Lessons of Clinic Ownership: Todd's Story, go back and check out Episode 39.

Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

Share this episode with other general Practice Owners and follow us on Facebook at Scale My Clinic for more updates and resources.

🚨 Calling all GP Owners and Practice Managers! 🚨

Running a clinic today is tougher than ever:

📉 Patients turning to quick online fixes.

🤯 Recruitment headaches.

💸 Rising costs eating profits.

📋 Endless compliance demands.

But it doesn’t have to stay this way.

🌟 Join us at SGPO 2025: The Disruption Proof Practice

📅 27-28 February 2025

💻 FREE & 100% Online

Why you can’t miss this:

✅ Earn 12 CPD Hours (RACGP CPD Certified).

✅ Hear from 12 Expert Speakers sharing actionable strategies.

✅ Gain insights to:

• Attract and retain loyal patients.
• Build a high-performing team.
• Boost profits and uncover hidden revenue.
• Navigate industry changes without burning out.

💎 Upgrade to Platinum Pass for just $297

Get lifetime access, tools, and a personalized game plan for your clinic’s success—valued at over $1,500!

👉 Register now and secure your spot: https://smc.expert/SGPOC25FEB-RACGPpodcast

Let’s make 2025 your most successful year yet. See you at SGPO 2025! 🎉

Growing a successful General Practice is no easy feat, especially when the road is filled with challenges and unexpected hurdles.

In this special episode, Dr. Sachin Patel sits down with Dr. Todd Cameron to unpack the raw and inspiring journey of building and owning general practices, sharing stories of resilience, ambition, and transformative lessons.

From humble beginnings to overseeing multiple clinics, Dr. Cameron’s journey offers invaluable lessons for medical professionals navigating ownership. Understanding his experiences will give you a front-row seat to the challenges and triumphs of owning and scaling a general practice.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• The early motivators behind Dr. Cameron’s career choice (01:31)
• Lessons from starting and scaling multiple clinics (08:52)
• Dr. Cameron’s most challenging moments of ownership, where personal sacrifices led to turning a struggling clinic into a thriving success story (39:30)
• The pivotal moment of consolidating multiple clinics into one (56:50)
• The power of coaching and learning from mistakes (01:10:55)

No matter where you are in your ownership journey, this episode is packed with insights that will help you overcome obstacles, refine your approach, embrace innovation, and build practices that thrive.

If you haven’t listened to our previous episode talking about Maximising Nurse Performance Through Training: Lessons from an Expert, go back and check out Episode 38.

Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

Share this episode with other general Practice Owners and follow us on Facebook at Scale My Clinic for more updates and resources.

🚨 Calling all GP Owners and Practice Managers! 🚨

Running a clinic today is tougher than ever:

📉 Patients turning to quick online fixes.

🤯 Recruitment headaches.

💸 Rising costs eating profits.

📋 Endless compliance demands.

But it doesn’t have to stay this way.

🌟 Join us at SGPO 2025: The Disruption Proof Practice

📅 27-28 February 2025

💻 FREE & 100% Online

Why you can’t miss this:

✅ Earn 12 CPD Hours (RACGP CPD Certified).

✅ Hear from 12 Expert Speakers sharing actionable strategies.

✅ Gain insights to:

• Attract and retain loyal patients.
• Build a high-performing team.
• Boost profits and uncover hidden revenue.
• Navigate industry changes without burning out.

💎 Upgrade to Platinum Pass for just $297

Get lifetime access, tools, and a personalized game plan for your clinic’s success—valued at over $1,500!

👉 Register now and secure your spot: https://smc.expert/SGPOC25FEB-RACGPpodcast

Let’s make 2025 your most successful year yet. See you at SGPO 2025! 🎉

Growing a successful practice requires more than just hard work — it demands strategic training that delivers measurable outcomes.

In this episode, we dive deep into how the right training can revolutionise your healthcare team's performance and enhance clinic success with expert Sarah Boorman.

Keep in mind that tailored training isn't just an expense — it's an investment in improving patient outcomes, boosting team confidence, and driving revenue growth. By focusing on actionable strategies that bridges the gap between clinical skills and operational execution, you can unlock your practice's true potential.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• The critical difference between clinical competency and operational training (04:08)
• Practical strategies to optimise inventory and reduce costs in the treatment room (12:25)
• The mindset shift needed for nurses and managers to collaborate effectively (24:17)

Don't let outdated training approaches hold your clinic back. Listen now to discover how you can leverage tailored training to build a thriving, efficient practice.

If you haven’t listened to our previous episode talking about The Hidden Costs of Ownership: The Hats You Wear but Aren’t Paid For, go back and check out Episode 37.

Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

Share this episode with other general Practice Owners and follow us on Facebook at Scale My Clinic for more updates and resources.

🚨 Calling all GP Owners and Practice Managers! 🚨

Running a clinic today is tougher than ever:

📉 Patients turning to quick online fixes.

🤯 Recruitment headaches.

💸 Rising costs eating profits.

📋 Endless compliance demands.

But it doesn’t have to stay this way.

🌟 Join us at SGPO 2025: The Disruption Proof Practice

📅 27-28 February 2025

💻 FREE & 100% Online

Why you can’t miss this:

✅ Earn 12 CPD Hours (RACGP CPD Certified).

✅ Hear from 12 Expert Speakers sharing actionable strategies.

✅ Gain insights to:

• Attract and retain loyal patients.
• Build a high-performing team.
• Boost profits and uncover hidden revenue.
• Navigate industry changes without burning out.

💎 Upgrade to Platinum Pass for just $297

Get lifetime access, tools, and a personalized game plan for your clinic’s success—valued at over $1,500!

👉 Register now and secure your spot: https://smc.expert/SGPOC25FEB-RACGPpodcast

Let’s make 2025 your most successful year yet. See you at SGPO 2025! 🎉

Running a practice comes with wearing many hats — and knowing which hat to wear, when and how, can make or break your success.

In this episode, Dr. Todd Cameron and Dr. Sachin Patel break down the five essential roles every practice owner juggles: shareholder, technician, non-executive director, executive director, and creator. They explore how each role contributes to building a thriving business and discuss strategies for managing these roles without getting overwhelmed.

Understanding and balancing these roles is the key to sustainable growth and long-term success. Whether you're starting out or scaling up, this episode will provide actionable insights to help you clarify your responsibilities and align your focus.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• The five hats of business and what they entail (01:02)
• The importance of separating ownership and clinical roles (03:44)
• How to set up effective executive and leadership structures (09:37)
• Why the creator role is crucial for innovation and growth (24:29)

By clearly defining responsibilities and aligning contributions with your strengths and passions, you can not only avoid burnout but also foster smoother operations and stronger relationships among your team.

If you haven’t listened to our previous episode talking about Too Busy to Succeed? How To Find Time To Transform Your Practice, go back and check out Episode 36.

Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

Share this episode with other general Practice Owners and follow us on Facebook at Scale My Clinic for more updates and resources.

🚨 Calling all GP Owners and Practice Managers! 🚨

Running a clinic today is tougher than ever:

📉 Patients turning to quick online fixes.

🤯 Recruitment headaches.

💸 Rising costs eating profits.

📋 Endless compliance demands.

But it doesn’t have to stay this way.

🌟 Join us at SGPO 2025: The Disruption Proof Practice

📅 27-28 February 2025

💻 FREE & 100% Online

Why you can’t miss this:

✅ Earn 12 CPD Hours (RACGP CPD Certified).

✅ Hear from 12 Expert Speakers sharing actionable strategies.

✅ Gain insights to:

• Attract and retain loyal patients.
• Build a high-performing team.
• Boost profits and uncover hidden revenue.
• Navigate industry changes without burning out.

💎 Upgrade to Platinum Pass for just $297

Get lifetime access, tools, and a personalized game plan for your clinic’s success—valued at over $1,500!

👉 Register now and secure your spot: https://smc.expert/SGPOC25FEB-RACGPpodcast

Let’s make 2025 your most successful year yet. See you at SGPO 2025! 🎉

Time is one of the most precious — and often scarce — resources for Practice Owners. Many report being too busy managing patients, consultations, and day-to-day operations to focus on building their business.

But what if you could change that?

In this episode, Dr. Sachin Patel sits down with Dr. Todd Cameron to tackle one of the biggest challenges Practice Owners face: reclaiming their time. Together, they discuss actionable strategies for auditing your schedule, breaking free from old habits, and building a practice that doesn’t demand your constant presence.

Time is the ultimate equalizer — we all get the same 24 hours in a day. This conversation will teach you how to make the most of yours.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• The value of knowing where your time really goes — and which activities are draining your productivity (02:07)
• How to kill, keep, and combine to effectively manage your time (03:13)
• The four layers of business growth (05:32)
• Why giving yourself permission to think differently is the first step to real change (11:44)

Effective time management isn't just about working harder — it's about working smarter. Learning to delegate, streamline, and prioritise can transform your practice from a time-sink into a scalable asset. By embracing these principles, you'll unlock more freedom, higher profits, and a better work-life balance.

Remember, reclaiming your time starts with a shift in perspective and a willingness to challenge old beliefs. Whether you're navigating the “nightmare job” phase or looking to take your practice to the next level, this episode offers insights that will help you move forward with clarity and purpose.

If you haven’t listened to our previous episode talking about Can You Afford to Wait? The Cost of Doing Nothing in Your Practice, go back and check out Episode 35.

Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

Share this episode with other general Practice Owners and follow us on Facebook at Scale My Clinic for more updates and resources.

🚨 Calling all GP Owners and Practice Managers! 🚨

Running a clinic today is tougher than ever:

📉 Patients turning to quick online fixes.

🤯 Recruitment headaches.

💸 Rising costs eating profits.

📋 Endless compliance demands.

But it doesn’t have to stay this way.

🌟 Join us at SGPO 2025: The Disruption Proof Practice

📅 27-28 February 2025

💻 FREE & 100% Online

Why you can’t miss this:

✅ Earn 12 CPD Hours (RACGP CPD Certified).

✅ Hear from 12 Expert Speakers sharing actionable strategies.

✅ Gain insights to:

• Attract and retain loyal patients.
• Build a high-performing team.
• Boost profits and uncover hidden revenue.
• Navigate industry changes without burning out.

💎 Upgrade to Platinum Pass for just $297

Get lifetime access, tools, and a personalized game plan for your clinic’s success—valued at over $1,500!

👉 Register now and secure your spot: https://smc.expert/SGPOC25FEB-RACGPpodcast

Let’s make 2025 your most successful year yet. See you at SGPO 2025! 🎉

Money — it’s a topic that often carries stress for Practice Owners. Struggling with financial sustainability can feel like you’re walking a tightrope — too scared to invest but desperate for growth.

In this episode, we’re taking a hard, practical look at what it takes to build financial freedom and stability in your practice.

If you’ve been feeling stuck, worried about cash flow, or unsure how to make your next move, this episode is your guide to breaking the cycle of scarcity. Learn how to leverage smart investments and build a thriving business that works for you — financially and personally.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• The Three Futures model and how it applies to your practice (05:01)
• The ROI of investing in your own business versus other asset classes (15:59)
• Why “scarcity mindset” is sabotaging your growth (18:32)
• The hidden costs of not investing in your business — and how they impact your future (20:57)

We dive deep into actionable strategies for turning your practice into a thriving, sustainable business while addressing the mindset shifts necessary to make it happen. From the importance of external coaching to the dangers of accepting a “good enough” reality, this episode challenges you to think differently about money, growth, and leadership.

If you haven’t listened to our previous episode talking about the Turning Headwinds Into Tailwinds - Thriving in Turbulent Times for General Practice, go back and check out Episode 34.

Resources

Simon Bowen

The Three Futures Model

Johari Window

Donald Rumsfeld

Jason Andrew

Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

Share this episode with other general Practice Owners and follow us on Facebook at Scale My Clinic for more updates and resources.

🚨 Calling all GP Owners and Practice Managers! 🚨

Running a clinic today is tougher than ever:

📉 Patients turning to quick online fixes.

🤯 Recruitment headaches.

💸 Rising costs eating profits.

📋 Endless compliance demands.

But it doesn’t have to stay this way.

🌟 Join us at SGPO 2025: The Disruption Proof Practice

📅 27-28 February 2025

💻 FREE & 100% Online

Why you can’t miss this:

✅ Earn 12 CPD Hours (RACGP CPD Certified).

✅ Hear from 12 Expert Speakers sharing actionable strategies.

✅ Gain insights to:

• Attract and retain loyal patients.
• Build a high-performing team.
• Boost profits and uncover hidden revenue.
• Navigate industry changes without burning out.

💎 Upgrade to Platinum Pass for just $297

Get lifetime access, tools, and a personalized game plan for your clinic’s success—valued at over $1,500!

👉 Register now and secure your spot: https://smc.expert/SGPOC25FEB-RACGPpodcast

Let’s make 2025 your most successful year yet. See you at SGPO 2025! 🎉

Navigating challenges in General Practice can feel overwhelming, particularly with headwinds from political, economic, social, and technological pressures coming at you. But if you can harness those winds you can move forward with purpose and strategy.

In this episode, Dr. Todd Cameron and Dr. Sachin Patel share actionable insights on transforming obstacles into opportunities, helping you not only survive but thrive in your practice.

From reframing your mindset to leveraging innovative strategies, this episode equips you with tools to navigate uncertainty and create sustainable growth.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• Turning headwinds into tailwinds in General Practice (00:36)
• How to stand out in healthcare (02:51)
• Reshaping patient perceptions to boost practice success (10:15)
• The mindset shift to elevate practice performance and leadership appeal in the healthcare sector (17:13)
• Why collaboration, shared wisdom, and community support are essential for thriving amidst the challenges of Practice Ownership (22:58)

By embracing these strategies, you’ll not only tackle immediate challenges but also position your practice for long-term resilience and growth.

Don’t let obstacles define your practice, listen now to take control of your practice’s future, harness the winds of change, and discover how to thrive against the odds.

If you haven’t listened to our previous episode where we chat about Navigating Headwinds: The Challenges Facing General Practice in 2025, go back and check out Episode 33.

Resources

Man's Search for Meaning by Viktor E. Frankl

Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

Share this episode with other general Practice Owners and follow us on Facebook at Scale My Clinic for more updates and resources.

🚨 Calling all GP Owners and Practice Managers! 🚨

Running a clinic today is tougher than ever:

📉 Patients turning to quick online fixes.

🤯 Recruitment headaches.

💸 Rising costs eating profits.

📋 Endless compliance demands.

But it doesn’t have to stay this way.

🌟 Join us at SGPO 2025: The Disruption Proof Practice

📅 27-28 February 2025

💻 FREE & 100% Online

Why you can’t miss this:

✅ Earn 12 CPD Hours (RACGP CPD Certified).

✅ Hear from 12 Expert Speakers sharing actionable strategies.

✅ Gain insights to:

• Attract and retain loyal patients.
• Build a high-performing team.
• Boost profits and uncover hidden revenue.
• Navigate industry changes without burning out.

💎 Upgrade to Platinum Pass for just $297

Get lifetime access, tools, and a personalized game plan for your clinic’s success—valued at over $1,500!

👉 Register now and secure your spot: https://smc.expert/SGPOC25FEB-RACGPpodcast

Let’s make 2025 your most successful year yet. See you at SGPO 2025! 🎉