
Season 11, Episode 1: What Clients Really Should Expect From Their Outside Counsel (with Brent Dyer)
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Is guilt running your legal career? In this bold episode, Brent Dyer shares why it’s time for lawyers to drop guilt, perfectionism, and people-pleasing—and lead with emotional intelligence instead.
Closing out our Legal Operations series, Brent and Olga Mack dive deep into the emotional traps that sabotage lawyers' success and how to replace them with clarity, confidence, and self-trust.
In this episode, you’ll discover:
Why guilt is a terrible strategy (and what to use instead)
How perfectionism and people-pleasing sneak into legal work
How to take up space with authenticity, not performance
Why emotional intelligence is the real edge in client service
How to build boundaries without apology
If you're ready to stop second-guessing yourself and lead with purpose, this conversation is your starting point. Tune in for a raw, practical guide to reclaiming your power in the legal world—and beyond.