In this episode of "Simply Business," we were joined by Shawn Veitz, Chief Revenue Officer of Tellennium. Shawn offered a fascinating glimpse into his journey from theological studies to leading sales in a tech-driven organization, underscoring the critical importance of honesty and integrity in business. As a company that specializes in managing complex corporate expenses, Tellenium leverages cutting-edge solutions to automate and optimize processes for large corporations.

Shawn delved into the intricate challenges of scaling a business, particularly in an industry where growth must be carefully managed to maintain high-quality service standards. He shared insights on Tellenium’s strategic approach to scaling, which involves a meticulous balance between customer acquisition and maintaining operational excellence. With the company growing from 30 to 80 employees in just over three years, Shawn highlighted the importance of developing internal processes and integrating automation to support the growing demand without compromising service quality.

Listeners will find Shawn's discussion on the use of AI in Tellenium’s operations particularly enlightening. The company utilizes AI to enhance their service delivery, from automating responses to RFPs to improving invoice management through smart technologies. This integration of technology not only streamlines operations but also ensures accuracy and efficiency, crucial for managing the scale of work Tellenium handles.

For any business owner facing the pressures of scaling, this episode offers valuable perspectives on managing growth responsibly. Learn from Shawn’s experiences at Tellenium about how focusing on core competencies, embracing technology, and maintaining a customer-centric approach can pave the way for sustainable expansion.

Find out more at www.tellennium.com.