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Smart Bites

Smart Bites

著者: Luca Colucci
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Welcome to Smart Bites, the podcast that takes you on a journey through the challenges, opportunities, and transformations shaping the world of hospitality. Based on the insights from my two books, Ospitalità Intelligente and Hospitality 360, each episode dives deep into crucial topics like guest experience, service innovation, team management, and effective marketing strategies for the restaurant and hospitality industry. Through interviews, expert analysis, and real-world stories, we explore how hospitality becomes an art form that blends empathy, efficiency, and creativity. Whether youLuca Colucci 経済学
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  • Augmented Hospitality: The Art of Making Every Guest Feel Special
    2025/07/08

    🎙️ Smart Bites – Episode 5
    Augmented Hospitality: The Art of Making Every Guest Feel Special

    In this episode of Smart Bites, we shift our focus to the front of house—where the magic of hospitality truly begins. But this isn’t just about greetings and smiles; it’s about creating deeply personalized experiences using the perfect blend of human empathy and Artificial Intelligence.

    ✨ Join Luca Colucci as he introduces the concept of Augmented Hospitality, a new approach that elevates customer care by combining staff intuition with the power of data.

    Discover how AI can:
    ✅ Anticipate guest preferences and special occasions
    ✅ Help your team deliver memorable, thoughtful service
    ✅ Turn simple details into powerful moments of connection
    ✅ Automate follow-ups that build lasting loyalty
    ✅ Keep the human touch at the center of every interaction

    Whether you're running a boutique hotel, a fine dining restaurant, or a trendy café, this episode will inspire you to think differently about how you welcome and serve your guests.

    🎧 Tune in and learn how to make your customers feel like the only guest in the room.
    📘 Inspired by Luca’s book Smart Hospitality
    ➡️ https://shorturl.at/Q50hC

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    7 分
  • Less Waste, More Efficiency Thanks to AI
    2025/05/26

    🎙️ Smart Bites – Episode 4
    The Smart Storage Room: Less Waste, More Efficiency Thanks to AI


    In this episode of Smart Bites, we take you into one of the most overlooked yet crucial areas of the hospitality industry: the storage room.

    It might look like just a space filled with boxes and chaos, but it's actually a goldmine of opportunity—if managed the smart way.


    ✨ Join Luca Colucci as he explores how Artificial Intelligence can transform your restaurant’s storage from a cost center into a strategic asset.
    Discover how AI can:

    • Predict ingredient demand based on real data

    • Automate inventory tracking and reorders

    • Minimize food waste through smarter planning

    • Improve sustainability and profitability

    • Empower your team and create a stress-free kitchen

    Whether you're running a small bistro or a busy multi-location kitchen, this episode is packed with practical ideas to bring intelligence, order, and efficiency to your back-of-house operations.


    🎧 Tune in and start turning your stockroom into your secret weapon.

    📘 Inspired by Luca’s book Smart Hospitality

    ➡️ https://shorturl.at/Q50hC

    👉🏻 FREE DOWNLOAD : Smart Storage Room Checklist

    ➡️ https://tr.ee/RJx0F7n_AA


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    6 分
  • Advanced Menu Engineering – When Data Meets Chef Creativity
    2025/05/19

    🎙️ Episode 3: Advanced Menu Engineering – When Data Meets Chef Creativity


    In this episode of Smart Bites, we explore the art and science of Menu Engineering – a powerful strategy that transforms a simple food list into a silent but highly effective sales tool. Discover how to optimize your menu for maximum profitability, using real-world data and a dash of psychology to guide customer choices.


    From the classic Stars, Plough-horses, Puzzles, and Dogs framework to the latest AI-driven insights, learn how to design a menu that boosts sales and enhances the customer experience.

    Join me, Luca Colucci, as we break down the secrets of Advanced Menu Engineering, including real-time pricing, personalized recommendations, and the creative power of AI.


    If you want to transform your menu into a profit engine, this episode is for you.


    👉 Don’t forget to follow me for daily insights, free guides, and in-depth resources on LinkedIn, Instagram, and Twitter. You can also find my books, Ospitalità Intelligente and Hospitality 360, on Amazon for a deeper dive into the world of smart hospitality.


    🎧 Hit the follow button and stay tuned for more episodes to elevate your business and master the art of hospitality.

    👉 ⁠https://linktr.ee/lucacolucci_ita⁠📚 ⁠⁠https://www.amazon.com/author/lucacolucci-ita

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    9 分

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