『Social Media Manager Confidential』のカバーアート

Social Media Manager Confidential

Social Media Manager Confidential

著者: Shanté Gorman Mentor for Social Media Managers
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Social media management moves fast, and burnout is all too common—but it doesn’t have to be. Social Media Manager Confidential is your go-to for real talk, practical tips, and insider knowledge to help you stay ahead, protect your well-being, and build a business that lets you live life on your terms—whether you’re juggling kids at home or living out your Emily in Paris dreams. I was a broke single mom turned founder of a multi 6-figure social media management agency and I mentor social media managers working on creating agencies of their own. You can follow me on Instagram, LinkedIn, Threads and YouTube at @sugarpunchmarketing, and join the free private community of Punchies, head to community.sugarpunchmarketing.com.Copyright 2025 Shanté Gorman, Mentor for Social Media Managers マネジメント マネジメント・リーダーシップ リーダーシップ 経済学
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  • 99. The 5 Client Boundaries That Saved My Social Media Business
    2025/07/08

    Your portfolio is polished and sitting in a folder somewhere—but it's not booking you clients. You've spent hours creating beautiful case studies, yet you're still stuck in the pitch-and-pray cycle, watching other social media managers book premium clients while you're explaining why you're worth hiring.

    The exhaustion of constantly having to prove your value ends when you stop treating your portfolio like documentation and start using it as your most strategic sales tool.

    In this episode, I'm sharing the exact framework that transformed my client attraction from reactive pitching to proactive positioning. You'll discover why potential clients have been reaching out to me already convinced for the past seven years—and how to create that same magnetic pull with your own work.

    What we're covering:

    • The psychology shift that happens when clients see your results before they reach out (and why this changes everything about your sales conversations)
    • How to structure your website so your portfolio works 24/7—turning browsers into believers without a single sales call
    • The strategic proposal integration that prevents price objections before they happen
    • Why transformation stories convert better than metrics alone (plus the exact narrative structure that helps potential clients envision their own success)
    • A practical implementation guide for newer SMMs who feel like they don't have "enough" results yet


    The relief you'll walk away with: You'll finally understand why your beautiful portfolio isn't converting—and you'll have a clear roadmap for positioning your expertise so ideal clients come to you already sold on what you can do.

    If this resonates and you're ready to stop waiting for clients to ask about your work, here's what I mentioned in the episode:

    • Portfolio Building Class - Complete case study templates, proposal integration scripts, and implementation guidance ($97)
    • Social Media Case Study Template - The exact 9-page Canva template with 100+ copy ideas ($37)
    • Social Media Marketing Proposal Template - Professional proposal format with strategic portfolio integration ($37)
    • Browse all SMM resources - Templates, classes, and tools for growing your social media management business

    You can also check out our results page to see exactly how we structure portfolio presentation for maximum impact.

    Mentioned in this episode:

    The Back Office

    Your free resource hub with 7 years of Shanté's best trainings, templates, and field notes organized by topic. Everything that's helped her clients and mentees build profitable social media businesses—now in one searchable place. Get instant access: https://community.sugarpunchmarketing.com/

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    8 分
  • 98. What Actually Gets You Booked: My Portfolio Strategy That Works in 2025
    2025/07/01

    Your portfolio is beautiful. Your case studies are organized. Your screenshots are perfectly curated. So why aren't potential clients reaching out?

    If you're tired of having amazing work that somehow isn't translating into consistent bookings—or if you're exhausted from pitching clients who should already see your value—this episode will shift how you think about your portfolio entirely.

    I'm sharing the exact 3-strategy framework that's helped me avoid cold pitching for over 6 years. Instead of chasing clients and convincing them I'm qualified, they come to me already sold on what I can do. This isn't about creating more content or perfecting your case studies—it's about strategically positioning the work you've already done so it does the selling for you.

    You'll discover:

    • Why treating your portfolio like a resume is keeping you in pitch mode (and what to do instead)
    • The three specific places to position your results so clients discover your value before they ever reach out
    • How to structure case studies that help potential clients envision their own transformation
    • The psychology behind why this approach completely changes the sales conversation

    The transformation: By the end of this episode, you'll understand exactly when, where, and how to position your portfolio so it attracts ideal clients who are already convinced they want to work with you.

    If this approach resonates and you're ready to build case studies that actually convert, my Portfolio Building Class walks you through the exact templates and scripts I use. You'll get the same Canva template I used for case studies, plus strategic guidance for positioning yourself from day one—even if you're just starting out.

    Links mentioned:

    • Portfolio Building Class: https://shop.sugarpunchmarketing.com/collections/classes/products/portfolio (use code PORTFOLIO20 for $20 off)
    • Sugarpunch Results Page: sugarpunchmarketing.com/results
    • Marketing Strategy Class: https://shop.sugarpunchmarketing.com/collections/classes/products/marketing
    • Reporting Results Playlist: https://www.youtube.com/playlist?list=PLxbOVJdgZciAfbZlLP9tC2jvwIuvQMhwR

    Your expertise deserves to be seen. Let's make sure the right people discover it.

    Mentioned in this episode:

    The Back Office

    Your free resource hub with 7 years of Shanté's best trainings, templates, and field notes organized by topic. Everything that's helped her clients and mentees build profitable social media businesses—now in one searchable place. Get instant access: https://community.sugarpunchmarketing.com/

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    9 分
  • 97. How to Create a Social Media Analytics Report That Clients Understand
    2025/06/24

    You’ve been told to “show your value with data”—but what happens when the data still doesn’t land?

    If you’re a social media manager or service provider who’s ever sent a beautifully designed report only to get silence (or worse, confusion) in return, this episode is going to feel like a deep exhale.

    We’re unpacking the real reason most client reporting falls flat—and how to create reports that don’t just show numbers, but build trust.

    Inside, Shanté shares the exact framework Sugarpunch uses to turn monthly metrics into clarity, context, and client retention gold.

    You’ll hear:

    • Why most reports fail (and how to tell if yours is one of them)
    • The “Value-Clarity Framework” that reframes metrics as meaning
    • The report structure that keeps our clients obsessed—and informed
    • How to handle low numbers with transparency that builds loyalty
    • The one change that made clients look forward to report day

    If you’ve been craving a reporting process that reflects your strategy—not just your stats—this is your episode.

    ✨ If this resonates, you’ll love the Monthly Insights Report Template.

    It’s the exact one we use for our clients—and it’ll cut your reporting time in half.

    Grab it here:

    https://shop.sugarpunchmarketing.com/collections/metrics-reporting/products/monthly-insights-results-report-template

    You’re not bad at reporting.

    You’ve just been taught to do it backwards.

    Let’s fix that—together.

    📁 RESOURCES & FREEBIES:

    • Freebies for Social Media Managers – Grab my best guides for free!

    • My Go-To Tools & Discounts – The exact tools I use to keep my business running smoothly, including contracts, software, and office supplies!

    • Join the SMM Lounge (FREE Community!) The cozy corner of the internet for social media managers who get it. Connect, vent, and get insights from pros who are in it with you.

    CONNECT WITH ME:

    → Website: https://sugarpunchmarketing.com/

    → YouTube: https://www.youtube.com/channel/UCqe-IavMpS-DoIABKH2EjKQ

    → Instagram: https://www.instagram.com/sugarpunchmarketing

    → Threads: https://www.threads.net/@sugarpunchmarketing

    → TikTok: https://www.tiktok.com/@sugarpunchmarketing

    → LinkedIn: https://www.linkedin.com/in/shantegorman/

    → Email: shante@sugarpunchmarketing.com

    ⭐ LEAVE A REVIEW & GET REWARDED: ⭐

    Every month, I’m giving away a free template, class, or bundle to one lucky listener!

    ➤ Step 1: Leave a review on Apple Podcasts or Spotify

    ➤ Step 2: Send me a screenshot at @sugarpunchmarketing on...

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    11 分

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