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  • UK Vs US grammar: I’ve just had lunch. Or… I just had lunch? 🇬🇧 vs 🇺🇸 - British Tenses QUIZ - 📞 How to Handle Difficult and Confused Calls (Like a True Brit) - How to Be Subtly British When Leaving a Party Early 🎉👋
    2025/05/16

    Go to the Quiz: https://learningbritishaccent.com/present-perfect-past-simple-quiz/

    🎯 Model Dialogue 1: Handling an Impatient Caller

    Receptionist: "Good afternoon, Customer Services, Rachel speaking."

    Caller: "I've been trying to get through for half an hour! This is ridiculous!"

    Receptionist: "I'm very sorry you've had trouble reaching us. Let me see how I can help you today."

    Caller: "I need to speak to someone about my order — right now!"

    Receptionist: "Of course. May I take a few details, and I'll transfer you to the appropriate department immediately?"

    Caller: "Fine. It's order number 54321."

    Receptionist: "Thank you. I'll pass this straight on to the Orders Team. One moment, please."

    🎯 Model Dialogue 2: Handling a Confused Caller

    Receptionist: "Good morning, IT Support, Megan speaking."

    Caller: "Oh, um, hello. I'm not sure if I've called the right number. I need help with my laptop..."

    Receptionist: "No problem at all — you're through to IT Support. Let’s see if I can help."

    Caller: "It's just... it's not turning on properly, and I don't know what to do."

    Receptionist: "I completely understand. Could I take your name and your department, please?"

    Caller: "Yes, it's Olivia Patel from Marketing."

    Receptionist: "Thank you, Olivia. Let me just check which technician is available, and I’ll get someone to give you a call back shortly."

    Caller: "Alright, thanks very much."

    Receptionist: "You're very welcome. We'll be in touch as soon as possible."

    Want to get in touch ? Email: mail@learningbritishaccent.com

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    Support The Podcast

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    15 分
  • Grammar Time – cleft sentences 🇬🇧✨ - 💯 Quiz - Cleft Sentences - 📞 How to Take and Leave Messages (The Proper British Way) - 💸 How to Sound Skint (Like a Proper Brit)
    2025/05/09

    Link to Quiz:

    https://learningbritishaccent.com/cleft-sentences-quiz/

    You will need membership to the British Accent Bundle (make sure you're signed into your account when accessing the quiz)

    🎯 Model Dialogue for Practice

    [At the office – taking and leaving a message]

    Receptionist: "Good afternoon, Marketing Department, Sarah speaking."

    Caller: "Oh, hello, could I speak to Laura, please?"

    Receptionist: "I'm terribly sorry, Laura’s away from her desk at the moment.

    Would you like to leave a message?"

    Caller: "Yes, could you ask her to give me a ring when she's back? It's Anna from Premier Solutions."

    Receptionist: "Of course — Anna from Premier Solutions. Could you just spell 'Premier' for me, please?"

    Caller: "Certainly — that's P-R-E-M-I-E-R."

    Receptionist: "Thank you. And could I take a contact number, just in case?"

    Caller: "Yes, it's 07983 456 210."

    Receptionist: "Perfect, I'll make sure she gets the message."

    🎯 Model Dialogue 2: Taking a Message + Email Address

    [At the office – receptionist taking a detailed message]

    Receptionist: "Good morning, Finance Department, Emily speaking."

    Caller: "Hello, could I speak to Priya Sharma, please?"

    Receptionist: "I'm afraid Priya’s in a meeting at the moment. Would you like to leave a message?"

    Caller: "Yes, please. Could you ask her to send me the updated invoice?"

    Receptionist: "Of course. Could I take your name, please?"

    Caller: "Yes, it's Jessica Morgan."

    Receptionist: "Thank you, Jessica. And could I take your email address, just in case she needs to send it directly?"

    Caller: "Certainly — it's j.morgan at linfield hyphen group dot co dot uk."

    Receptionist: "Just to confirm, that's J dot Morgan at Linfield hyphen Group dot co dot uk?"

    Caller: "That's right."

    Receptionist: "Lovely, I'll pass the message on as soon as Priya is free."

    Want to get in touch ? Email: mail@learningbritishaccent.com

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    18 分
  • Opposites Attract: 12 Phrasal Verb Pairs You Need to Master 💡↔️🙃 - Mastering "Either" & "Neither" – Usage & Pronunciation in British English - 🎙️ Your British Phone Voice Starts Here - Don’t Just Say "I’m Hungry" – Say It Like a Br
    2025/05/02

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    Support The Podcast

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    📞 PRACTICE CALL SCENARIO

    Try recording yourself playing each role. Play it back and why not compare your version with mine on this week’s podcast episode.

    Receptionist: "Good afternoon, Bright Solutions, Sarah speaking."

    Caller: "Hi, I’m calling about my invoice."

    Receptionist: "Of course—let me just pull up your details. Could I take your reference number?" (↑)

    Caller: "It’s INV-4567."

    Receptionist: "Thank you. I’ll check this now… Yes, I can see it here. I’ll email a copy straight over." (↓)

    Caller: "Great, thanks!"

    Receptionist: "You’re welcome. Is there anything else I can help with?" (↑)

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    21 分
  • 💩 British Slang Know Your S**T - Collocations with OUT - 📞 Mastering Phone English: Phrases for Asking Callers to Wait and Connecting Them - 19 Ways Brits Begrudgingly End a Tea Break ☕
    2025/04/25

    Section 2 starts around 6mins into the show.

    Want to get in touch ? Email: mail@learningbritishaccent.com

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    Support The Podcast

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    19 分
  • 15 British English Phrases That Native Speakers Use All the Time 🇬🇧 - What improvisation techniques can be used to improve speaking skills? - Are there any rules to help pronounce a word you don't know? - Mastering the Art of Complaining – RP Styl
    2025/04/18

    Want to get in touch ? Email: mail@learningbritishaccent.com

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    Support The Podcast

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    15 分
  • Knackered? Cream-Crackered? Learn to Sound Properly Exhausted in RP! - Is this the most complex grammar rule in English? - Surprising Words That Sound British But Aren’t - Essential Phrasal Verbs with 'Put': 3 Quick Ones You Must Know!
    2025/04/11

    Want to get in touch ? Email: mail@learningbritishaccent.com

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    12 month subscription: https://learningbritishaccent.com/product/british-accent-bundle-12-month-access-2/

    Indian speakers mini course: https://learningbritishaccent.com/product/speak-english-with-a-british-accent-for-indian-speakers/

    Support The Podcast

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    18 分
  • Listening and Comprehension Exercises : Voicemail / Phone Calls / News Bulletins / Travel Directions
    2025/04/04

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    20 分
  • The “Stress Changes Meaning” Rule - Are You Ack-chlee Saying This Right? 🤔 - Mastering the Art of Asking for Directions (Without Sounding Like a Lost Tourist) - A 30 Day British Accent Challenge
    2025/03/28

    Use the code April20 to get £20 off the British Accent Bundle. Limited time only!

    Join the 30 DAY CHALLENGE : https://learningbritishaccent.com/30-day-challenge/

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    Want to get in touch ? Email: mail@learningbritishaccent.com

    Support The Podcast

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    15 分